EaseUS Reviews

is not an " experience " , it is a successful and brilliant rescue made by an insane ALEX who recovered all my files in one shot.

if you wonder how you can rescue the impossible , easeus tech specialists will safely and fast recover your problem.

in my case i had tons of datas " vanished " in one shot. my technician did recover 100% of the problem with high class.

do not hesitate, no matter the fact that it has a cost, the benefit is priceless in terms of time, quality and speed.

Thank you EaseUS.
and my absolute respect to Alex. this man is superhuman .....

Date of experience: 26 July 2024

I decided to buy a monthly subscription after researching how to transfer (paid for) music from my old ipad to my new ipad. (I very much support paying for music as my SIL is a songwriter. The issue is that Apple didn’t recognize the older paid for music when I did the iCloud transfer of files — only the more recently purchased music from Apple.). EaseUS mobimover seemed to be the program that was able to solve my dilemma. I downloaded the files from my old ipad to my PC and then transferred them to my new ipad. (Disconnecting the old iPad after the download to the PC.). The process was seamless and I’m thrilled to once again have access to all of my music.
Joey, from the EaseUS chat support, was extremely helpful in answering subscription plan and software questions.

Date of experience: 23 July 2024

I recently purchased and activated EaseUS on my PC without any issues. However, I encountered a problem when trying to activate it on my MacBook. I reached out to customer support via live chat, and Joey was incredibly helpful. He patiently guided me through the troubleshooting steps and resolved the issue quickly. Thanks to Joey, the product now works perfectly on both my devices. Highly recommend EaseUS for their excellent support and effective solutions!

Date of experience: 23 July 2024

I highly recommend this software program and support staff. I have been using it for years, backing up my files successfully until I needed assistance to restore files from one laptop to another. Service was so quick and Alex had it sorted for me in no time. Excellent!

Date of experience: 25 July 2024

Today I had a problem understanding something related to encryption of drives. In a short and efficient chat with an EaseUs agent
and a TeamViewer session, the matter was resolved within a few minutes.
Many thanks for the quick and efficient support. For my part, I can highly recommend EaseUs. Thank you for the service.

Date of experience: 25 July 2024

After a motherboard upgrade I needed to reinstall the Easeus products. This worked for all but one product and I had to contact customer service. It took less that 5 minutes to resolve the issue. Great service and not the first time. Other companies should emulate this one.

Date of experience: 26 July 2024

so for bought around 10 softwares from this company the deals were great and the best thing is they offer lifetime upgrades unlike others who charge you on yearly basis again and again. also customer service is very help ful. so far i am having good experience with the company. would recommend it to every body to give them a go.

Date of experience: 25 July 2024

Well the your web page said one thing, but the information I was looking for was already incorporated into the software, making this a little confusing. And Ewan was able the show where information I was looking for, was at. In this instance Disk Health is no longer part of the "Discovery" list of things that can be installed, it's just in "details".

Date of experience: 23 July 2024

Alex has been extremely helpful in resolving my issue. He has a very high professional acumen and is very customer friendly. I am grateful for his help. Best Regards

Date of experience: 26 July 2024

Very fast, helpful, efficent eervice. Solved my issue quickly without wasting time. Impressed to know this type of support is available when needed

Date of experience: 25 July 2024

New license code received promptly with agent online to help me solve my activation issue, all done within 10 minutes.

Date of experience: 26 July 2024

Jennifer was extremely helpful and provided ample information regarding my issue, with visuals to help. She figured out what my problem was and everything worked out great! Thanks Jennifer :)

Date of experience: 24 July 2024

Quinn,

Made the move of software from our really old dying machine to our new pc very easy! All I needed was the license code reset and he was spot on with in minutes! Always easy and super fast service with EaseUS!!

Date of experience: 26 July 2024

Claire, helped me to reset my license in less than a minute. Extremely fast and professional. Usually its a frustration when contacting companies for this type of help, so I was pleasantly surprised how quick and easy it was. Not a million unneccesary questions, just a sharp response. Appreciate it

Date of experience: 22 July 2024

I gave 2 suggestions, which Jennifer offered to pass on to the developers for the next update.

1) Make it possible for additional subscriptions to be added...
2) The Questionnaire is bright, very. bright...It's great for the first time. I gladly offered my review. Ticked off the" Don't Ask me again" box but every time I reopened the downloader, there it was again.... and again...

Date of experience: 23 July 2024

Cary was great, fast and managed to solve my problem in minutes. It would probably be seconds if it wasn't from some troubleshooting on my part and me closing the chat window mid way.

Date of experience: 24 July 2024

I experienced a technical issue with an application by EaseUS, ToDo Backup. I contacted the company via their support (Human) support chat. The technician joined the chat within minutes and remotely repaired the application, now it is working properly. I have used this application successfully for many years. I also use two other applications made by EaseUS, Partition Master and Data Recovery Pro. Whenever I have a problem, EaseUS always provides prompt efficient service. I highly recommend EaseUS and their applications! James Ferns

Date of experience: 23 July 2024

Nine hours ago, I chatted with Cary about an EaseUS purchase I made where i mistakenly used an obsolete email address. He told me that he would correct the email address and that I should expect a purchase confirmation email message within 15 minutes. I gave him the correct email address and so far, all I have received is the chat transcript.

Date of experience: 24 July 2024

Technician was not only knowledgeable, was very patient and we worked through the issue. I wish more support people were like Alex!

Date of experience: 26 July 2024

Joey on the support team is very helpful and supportive. I came to the support team because I wasn't able to find the license code/activation code and got stuck. Joey came to my rescue and brought empathy, clarity, and efficiency.

Date of experience: 22 July 2024