Waterclub.ae Reviews

3,374  •  Excellent
TrustScore 5 out of 5

5.0

In the Water Filter Supplier category

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Rated 5 out of 5 stars

Excellent service from Anthony and…

Excellent service from Anthony and Tara. They arrived earlier than scheduled visit, and accommodated my request to connect the filter to both hot and cold water valves. They ensured the work area were cleaned up thoroughly after the installation. Highly recommend their service.

Date of experience: July 22, 2024


Rated 5 out of 5 stars

I had a wonderful experience with the…

I had a wonderful experience with the company. They delivered the machine right on time and everything was installed very neatly with no connections in sight. We asked for an extra connection to be able to fill a longer bottle, which Micheal installed and its neatly tucked away on one side. The service provided was exceptional.
The machine has a child lock for hot water which a big plus point for homes with toddlers. The water tastes great and I regret not getting a purifier sooner, it frees you from the hassle of weekly water delivery and then lifting the heavy bottles to take inside.

Date of experience: July 26, 2024


Rated 5 out of 5 stars

Professional Technical Engineer Mr.Angelo

Mr.Angelo, the technician from Waterclub is very professional and experienced on his Job. The way he explains about the water purification filters while performing periodical maintenance is impressive when it came me to customer point of view. Great Job and keep up your good work Mr.Angelo.

Date of experience: July 26, 2024


Rated 5 out of 5 stars

Great Service as always

Great Service as always. Angelo the technician was helpful in providing me with tips on how to ensure the filter stays in good condition. See you again in 6 months.

Date of experience: July 19, 2024


Rated 5 out of 5 stars

Angelo and Ellen was of kind assistance…

Angelo and Ellen was of kind assistance today when take into consideration our previous model was outdated. They cleaned and made sure the new machine will function nicely for our household. Thanks to the company for helping us again over the years

Date of experience: July 15, 2024


Rated 5 out of 5 stars

I had my filters changed today with…

I had my filters changed today with jerry and michell. As always they were so helpful fast and efficient and finished my filters change as well as clean in a super short time. They worked as a great team. 5 star they were very pleasant friendly kind people.

Date of experience: July 18, 2024


Rated 5 out of 5 stars

Kudos for Anthony!

8 July 2024

Hi all! Just want share how satisfied I'am with the great service Anthony he has shown today. Many thanks for having a great technician working for your company not to mention the dedication & hard work he has displayed today, have a great and wonderful day!

Date of experience: July 08, 2024


Rated 5 out of 5 stars

Michael and Ellen are very good

Michael and Ellen are very good! they cleaned the machine like never before, this is the first time I saw the machine get cleaned properly, previous visits was not like this.
Kudos to these two employees, they are great! If possible always send Michael and Ellen to my place every filter change.

Date of experience: July 09, 2024


Rated 5 out of 5 stars

2 years and counting

Arif, who replaced the filter, was nice. He replaced our old machine and explained what to do when i asked him about moving. I also thank Ms. Mariveth for being so accommodating.

Date of experience: July 11, 2024


Rated 5 out of 5 stars

Satisfied customer service

We are always delighted with the way the staffs communicate with us! From booking the slot and information request, they always provide a complete information. In fact, Ms Ellen and Mr Ryan just came and changed our unit machine to Pronto. We received an excellent customer service and definitely satisfied with Mr Ryan’s knowledge and wit!

Thank you so much! Until next filter change;)

Date of experience: July 01, 2024


Rated 5 out of 5 stars

Jerry and Michelle came to fix my water…

Jerry and Michelle came to fix my water club machine and they were fabulous. They were very professional and extremely efficient. Real pleasure to have them over!
Thank you for all your wonderful service
From Mrs Nina Virdee Johansen.

Date of experience: July 04, 2024