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All Systems Operational

Updated a few seconds ago

User

Website

Operational

Mobile App

Operational

Xbox App

Operational

Avatar

Operational

Player

Website

Operational

Mobile App

Operational

Xbox App

Operational

Games

Operational

Avatar

Operational

Creator

Website

Operational

Games

Operational

Studio

Operational

Asset Delivery

Operational

Data Store

Operational

Game Join

Operational

Avatar

Operational

Dashboard

Operational

Talent

Operational

Documentation

Operational

Forum

Operational

Marketplace

Operational

History (Last 30 days)

Issues with teleports, groups, private servers and marketplaceDegraded Performance

Incident Status

Degraded Performance


Components

Player, Creator


Locations

Games, Game Join, Marketplace



July 1, 2024 13:30 PDT
[Investigating] We have been investigating an issue that is causing problems with these services from ~11:30 PDT. Players can expect some issues teleporting, joining groups, joining private servers, and using the Marketplace.

July 1, 2024 17:58 PDT
[Monitoring] The problem has been found and is patched. We are monitoring for the time being.

July 1, 2024 18:29 PDT
[Resolved] This issue is now resolved and service has returned.
Current player drop and impact to usersService Disruption

Incident Status

Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace



June 26, 2024 13:34 PDT
[Investigating] We are currently investigating the cause of this issue and are looking to restore service as soon as possible.

June 26, 2024 14:05 PDT
[Resolved] This incident has been resolved and service is restored.
Issue with Creator upload flows and some access on XboxOperational

Incident Status

Operational


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace



June 24, 2024 16:38 PDT
[Resolved] There was disruption to the Creator upload flows, such as publishing, and a dip in our Xbox players. The issue started at 1:22pm PDT/4:22pm EDT and has been resolved.
We are investigating impact to players and usersService Disruption

Incident Status

Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace



June 20, 2024 15:24 PDT
[Investigating] We are aware of impact causing players and users to be dropped from the platform and are investigating.

June 20, 2024 16:07 PDT
[Identified] We have found the cause and are seeing recovery but we are continuing to work on this as players start coming back online.

June 20, 2024 16:15 PDT
[Monitoring] We have resolved the issue and are monitoring recovery.

June 20, 2024 16:38 PDT
[Resolved] The issue has been resolved and service is restored.