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14 hours ago

I strongly advise caution when considering enrolling with Cosmetic Couture. My experience with their Levels 4-7 Qualify Qualification course has been profoundly disappointing. In October 2022, I paid £5,000 with the expectation of receiving a high-quality education. They were more focused on the sale and advising me I need this qualification for my future. Unfortunately, the reality has been far from professional. Initially, Cosmetic Couture did not provide any terms and conditions, it is simply hidden on their website, and when I sought a refund due to numerous issues, they attempted to impose new terms retroactively. It is crucial to note that if you pay on a sale price (which is funny because all of their courses are on sale), it is non-refundable—a fact they do not clearly disclose upfront. The course was supposed to commence in January 2023 and conclude Level 4 by June 2023 yet by January 2024, I was still without a qualification and decided to withdraw myself from the course and seek other training elsewhere due to how awful my experience has been. Level 4 has been plagued with delays, a faulty online portal, and poorly executed materials, often copied from Google and fraught with inaccuracies. Practical sessions were repeatedly rescheduled. It is a disgrace. We were left to our own devices, with zero support or a point of contact. We experienced a high turnover of tutors—three in total—none of whom were adequately qualified for the levels being taught. This lack of continuity and qualified instruction significantly impacted the quality of the training. Despite multiple complaints submitted in August 2023, October 2023, and January 2024, and numerous follow-up emails in February, March, and April 2024, my concerns were consistently ignored. When I presented a formal complaint letter to Maxine, she initially refused to accept it until I asserted my rights. This experience left me in tears, feeling deeply disappointed and betrayed. The interaction was further exacerbated when Maxine and her sisters responded dismissively and without empathy. After seeking training elsewhere in level 4, I cannot believe the disorganisation of this course and how awful I have been treated. I am not the only one. This course started with 12 enrolled, however about 8 people also left this course due to the lack of proper training and all problems arisen during the level 4 course. They are also in the same position as me, no refund or even correspondence to their complaints. In summary, Cosmetic Couture has failed to deliver on its promises, neglected student concerns, and exhibited unethical business practices. I advise seeking a reputable and transparent training provider who can actually deliver this qualification to standard, to avoid the frustrations and disappointments I have encountered. Do not give your hard earned money with this company, because that is all they care about. Money. I wasted over 12 months of my valuable time and money, which I will probably never see again. I will now be taking this further, as they should not get away with this neglect when they claim they are UK's number 1 training academy. It is purely money driven. They do not care about student support. They do not have the proper practices in place to gain you your level 4, 5 or 7. It is also extremely concerning that they are in process of liquidating Cosmetic Couture LTD yet are still trading under Cosmetic Couture Education LTD with her sister Sharon, as the director. However, Maxine is very much involved as you can see from the website. They have taken my money and refused to acknowledge my complaints. AVOID AT ALL COSTS!

5 days ago

PA

Everything was so brilliantly done, great communication, and questions answered promptly and succinctly. We will definitely use Boys Trip again. Thank you

15 Jul 2024

CU

I rented a VR set for a week while on my winter break. It was a wonderful holiday activity, and a budget-friendly way to experience VR for the first time. Graham was quick to help when one of the controllers wasn't syncing.

5 Jul 2024

A bunch of low life crooks making money from subscriptions. I asked them to cancel my membership in 2021. They have continued to deduct 29.94 every 6 months. These need to be reported to trading standards. CROOKS CROOKS CROOKS AVOID AVOID AVOID.

28 May 2024

I hired two bartenders (in Christchurch) after intial emails with the organising company to book it in they allocated a Bartender called ‘Tom’ he made contact to work through details with me and turned up as discussed with his colleague and made lots of drinks for everyone, they helped getting glassware cleaned between their busy rounds, this was for a 40th with approx 50 people. Was perfect for my event.

16 Mar 2024

good good good

20 Mar 2023

CC

Working with Lil Regie has been amazing. We've had some particular needs with our registration forms and they were so helpful with how to get what we needed. The staff are always friendly and amazingly responsive even on the weekends. In particular, their policy to only charge us for events we charge for is so helpful, it means we can manage budgets without an extra overhead cost.

5 Dec 2019

TG

So good! These guys are everywhere. I’ve now visited several DF fields over the years and the game zones/maps and some of the rules of the games change from field to field. What doesn’t is the excellent quality props, facilities and the exceptional customer service - these guys genuinely love what they do and it shows. I definitely don’t hesitate to recommend for anyone wanting a fun day out for family or friends.