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5つ星のうち5の評価

Must have service for travelers!

This is a really useful service. It is easy to use and reliable. The customer service team are quick to respond and warm and helpful. I highly recommend this service to anyone traveling around Japan!

体験日: 2024年4月02日


5つ星のうち5の評価

Excelente opcion

Excelente opcion para tener internet en Japon. El traductor no vale la.pena rentarlo ya que con las aplicaciones de los moviles ya no es necesario. Si recomiendo rentar la pila extra. La devolucion del equipo muy sencillo. Lo recomiendo totalmente al 100%

Excellent option to have internet in Japan. The translator is not worth the money to rent it since with the applications of mobile phones it is no longer necessary. If I recommend renting the extra battery. The return of the team very simple. I recommend it 100

体験日: 2019年5月11日


5つ星のうち5の評価

I'm so glad I got the AU network unit…

I'm so glad I got the AU network unit for broad coverage. It was very reliable in rural areas of Hokkaido, not just small towns and suburbs. And the battery in it literally lasted forever, I didn't need to charge it very oftern. Also when travelling around Hokkaido don't forget to try soup curry, it's especially good in Sapporo. And the melon from Hokkaido is the best in the world. One additional piece of advice is if you're torn between visiting Zimbabwe and Hokkaido, Hokkaido is definitely the better choice. Also, the NY Mets suck, kind of like killer bees. Sorry for rambling.

体験日: 2019年8月22日


5つ星のうち5の評価

Everything went as planned

Everything went as planned. The pocket wi-fi, translator and portable charger were at the hotel when we checked in. Everything worked perfectly and the customer service is awesome. I highly recommend this company and would definitely use their service again. Having all these devices made our travel experience in Japan way less stressful.

体験日: 2019年4月24日


5つ星のうち5の評価

Can't recommend them enough

I've been using Pupuru for 15 (!) years. They have consistently provided excellent products and customer support at reasonable prices. They've helped me stay connected on at least 20 trips to Japan, first with local cellphones and now with fast, reliable portable Wifi. I can't recommend them enough.

体験日: 2019年7月02日

PuPuRu Wi-Fi Rental@JAPAN からの回答

Dear Nora ,
Thank you for your time and highly appreicated your review.
We are very lucky because we met you : )
Look forward to serving you again as always.
If you need any help or information please do not hesitate contact us at anytime.
For your wonderful life - !
Best regards,
Pupuru Team


5つ星のうち4の評価

Worked great but return was a pain

Pipiru worked great for us, pick up at Barita airport and setup was super easy. The only thing that didn’t go smoothly was drop off. We took the device in its pre addressed envelope to the post office but they refused to take it. We had to call customer service and get new return details which involved filling out the address in Japanese! Long story short, the return process needs to be sorted out.

体験日: 2019年3月30日

PuPuRu Wi-Fi Rental@JAPAN からの回答

Dear A Reddy,
Thank you for your review and sorry for any inconvenience it may caused.
We now provide New Type Return Envelope, it will be not happened as your experience anymore.
We understand what you are saying,
if the thickness exceeds 3cm when you put it in your mailbox, the post office may refuse to accept it,
but at the same time it is possible to put it in the mailbox. It's a little ironic....
Anyway, for avoiding any problems that you have had, we are not provide upgraded envelope, so post office will not refuse at any situation.
Thank you for your kind understanding on this matter.
Look forward to serving you again!

Have a great day!


5つ星のうち5の評価

The internet speed is awesome

The internet speed is awesome. The whole renting process is easy to be done. Except while collecting the wifi at Kansai airport, i'm confused with the area. Maybe in future you can improve on the details about the collection process. Definitely will use the same pocket wifi everytime i plan to visit Japan!

体験日: 2019年3月12日

PuPuRu Wi-Fi Rental@JAPAN からの回答

Dear Nur Shazwani Binti Zainal,

Thank you for using Pupuru WiFi.
How wonderful your review and we are very glad to hear you were satisfied with Pupuru wifi.
Have a great day!

Best regards,


5つ星のうち5の評価

Reliable wifi, easy pickup, could be a bit cheaper but still worth it

We used Pupuru's pocket wifi device mainly to get around (using google maps) for 10 days in Japan. With partial insurance the cost for the wider-coverage-but-slower-than-city-speed wifi was $135 Canadian all in. I would say it could be cheaper, but the wifi was quite reliable (only lost signal twice and turning the device off and back on seemed to help). The pickup/dropoff at a 24-hour stall in Haneda airport went smoothly. We would definitely rent from Pupuru again.

体験日: 2019年3月07日

PuPuRu Wi-Fi Rental@JAPAN からの回答

Dear Dia - san,

Thank you for using Pupuru wifi during your Japan travel.
There are possibilities to lost internet connection or speed slow depends on the place, time due to specification of the wifi device all over the world, mot of the reason loosing connection internet is technical problem (radio frequency and base center of the internet provider).
We will do out best to provide the best wifi to all customer.
Thank you for your kind understanding.
Look forward to serving you again!

Best regards,


5つ星のうち5の評価

PuPuRu was a fantastic choice

PuPuRu was a fantastic choice for my wife and I visiting Japan from the US, the staff always answered any of my questions promptly, thank you Uki M! My family members purchased other, cheaper options ($20-$30 less), but their batteries always died and the service was not consistent on their devices. The PuPuRu device on the other hand, always worked flawlessly and the battery stayed charged all the time! my wife played tons of Pokemon everyday, and the device never lost all power.

体験日: 2018年12月11日

PuPuRu Wi-Fi Rental@JAPAN からの回答

Dear Dan - san,

Thank you for taking your precious time for review.
We really glad to hear that you are satisfied with PuPuRu service.
Look forward to serving you next time!

Have a great day & Happy New Year.


5つ星のうち5の評価

Naisu service, will use the pocket wifi again in future visits

Got the device and it worked perfectly fine. It gives you unlimited internet connection all throughout the country (I got the more expensive one with full country coverage), I know because I've traveled from Tokyo to Nagasaki to Kyoto via Shinkansen and I didn't have any connection problems whatsoever.

Battery life is also amazing as it can last 8-9 hours a day.

Overall its a great product, just make sure to get insurance since you'll never know what will happen.

体験日: 2019年1月04日

PuPuRu Wi-Fi Rental@JAPAN からの回答

Dear Cartojano - san,

Thank you for taking your valuable time to thoroughly review this post. We really appreciate it.
Your comment especially about insurance, will be helpful to customer,
since it is not for us, it is for the customer's satisfaction for avoiding unexpected situations.
Once again thank you for your kind consideration.

Look forward to serving you again!


5つ星のうち5の評価

We stayed in Tokyo for a week...

We stayed in Tokyo for a week and thought that we needed a reliable pocket wifi. While there were a lot of options available, we chose PuPuru because of the satisfactory customer reviews we saw online.

It didn't disappoint! We never had a problem connecting to the Internet. Even when we were an hour away from Tokyo, the reception was still outstanding.

Will rent again.

体験日: 2019年1月31日

PuPuRu Wi-Fi Rental@JAPAN からの回答

Dear Mark Chavez - san,

How wonderful your review!
To be able to enjoy travel more safely, pleasantly and comfortably, it's our Goal!
Not only easy to use, fast internet speed, save expense but also safety, more pleasant with connection to people.

Have a great day,
look forward to serving you again!


5つ星のうち5の評価

Perfect!

So so easy to use. From pick up to return, so easy and hassle-free. I’d recommend a portable charger on hand if u intend to be out for more than 8-9hrs cos that thing only lasted abt those hours. Not too bad I’d say. Even in deep underground train station, signal didn’t drop and my boys continued with their online gaming without complaints. A tad expensive but I got what I paid for.

体験日: 2018年12月13日

PuPuRu Wi-Fi Rental@JAPAN からの回答

Dear Faith Tan-san,

Thank you for your review!
We will do our best to provide high quality product at an affordable price!
Look forward to serving you next time.
Have a great day.


5つ星のうち5の評価

Perfect Japan Wifi

We loved the PuPuRu wifi device - it worked all over Japan, no matter how regional we went. Our first device stopped working after 2.5 weeks, but the team immediately shipped out a replacement to our next hotel and we were not inconvenienced at all. Pick up and drop off very easy! Highly recommended.

体験日: 2019年6月20日


5つ星のうち5の評価

Flawless and seamless experience with Pupuru Wifi

I used Pupuru pocket WiFi during my 2 week trip to Japan this spring. It was an even smoother experience than I had expected. I had excellent network in most places, and the battery lasted quite a long time during the day as well. The pickup and drop off from Narita airport were also seamless. Definitely used it for more than its money's worth. Would 10/10 recommend this to anyone traveling to Japan for a couple of weeks. And I will surely be using it again!

体験日: 2019年5月05日


5つ星のうち5の評価

Very reliable and good connection…

Very reliable and good connection speed!

Just have to be very careful in very hot weather as it may cause overheating of the device! Will just need to turn it off for it to cool down a little bit before it can be used again but otherwise, no issues!

Very easy process for picking up at Narita Airport Terminal 2 as well and to connect from your devices once picked up.

Great customer service as well.

Will definitely go with them again!

体験日: 2019年7月02日


5つ星のうち5の評価

One of the Most Convenient and Reliable Pocket Wifi Out There!

Used this pocket wifi several times on previous trips to Japan prior to pandemic! It's one of the most convenient pocket wifis out there! Very strong signals in most parts of Japan from the north in Hokkaido to down south in Okinawa! This pocket wifi has helped me navigate through 14-15 prefectures, and has even helped people reach out to friends who were lost or looking for someone or trying to view their online maps. This pocket wifi can easily be picked up at Japan's top international airport terminals or even at the hostel location itself. Returning is easy as well! Most airports have their own postbox where you can return the pocket wifi with their own personal envelope with stamps and seals at no added cost! Highly recommended to anyone especially now that Japan is slowly opening up again! Thank you so much, and I cannot wait to use again!

体験日: 2022年6月14日

PuPuRu Wi-Fi Rental@JAPAN からの回答

Hello !! Thank you for your time and review !! It was our pleasure to serve you. Look forward to serving you again. Have a great day.


5つ星のうち5の評価

Great WiFi option for cross Japan travel.

Pupuru WiFi worked amazing while I was in Tokyo and Osaka. Speed was great for posting photos and stories to social media and even streaming video on the shinkansen. Very convenient to pick up and return. I arrived at Haneda at 6 am and was still able to pick it up! Just make sure, if you’re returning at the airport, to drop off the WiFi in the mailbox *before* you go through security.

体験日: 2019年2月08日

PuPuRu Wi-Fi Rental@JAPAN からの回答

Dear Patrick Lu - san,

Thank you for your review.
Your opinion matters to us!
Once again thank you for your time and using PuPuRu WiFi.

Look forward to serving you again!


5つ星のうち5の評価

Super reliable wifi device

I travelled to tokyo and osaka and rent a Pupuru wifi as my travel companion. It’s so easy to use and claim. I booked online using my credit card and upon arrival at the airport you may claim it to the wifi counter. You just have to present your passport and wifi booking and you’re good to go. In returning the device it’s so simple also that you just have to place the device inside yellow envelope and drop to nearest dropbox or before leaving from the airport. I will definitely use pupuru wifi in my next japan travel.

体験日: 2019年7月03日

PuPuRu Wi-Fi Rental@JAPAN からの回答

Dear Cathrina,
Thank you for your time and using Pupuru wifi.
We sincerely hope you will allow us the opportunity to serve you again in the future.

Best regards,


5つ星のうち4の評価

Very convenient

I loved being able to access the internet during my time in Tokyo. It was very useful for navigating the train system as I traveled from one city to another. The one drawback I encountered was the battery life. The battery lasted about 12 hours. If you are on the move all day, I would suggest carrying a battery backup with you. On most days this was not an issue because I was able to recharge at an outlet during the day. Battery life was only an issue when I was unable to recharge while at the Disney parks.

体験日: 2019年2月15日

PuPuRu Wi-Fi Rental@JAPAN からの回答

Dear Jociewalk - san,

Thank you for your review.
The battery last,
it varies depending on the communication environment · temperature etc,
but it can be used for about 8 hours - 12 hours.

The Internet is very crowed in Disney land since there are very very many people.
Battery drain may be due to how busy to find and connect the best network line for the best speed at the same areas.
Thank you for your kind understanding and
as you said, extra battery will be helpful at these case.

Look forward to serving you again in the near future!
Have a great day.

Best regards,