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HR Chiefs Who Propel Organizational Performance
Leadership & Managing People Digital ArticleYou might think that the corporate human resources function doesn't have much of a role in improving business processes, such as product development,... -
The Online Talent War
Hiring and recruitment Digital Article(I wrote this post with Diamond CTO Chris Curran) Are you taking no more than a squirt gun to the talent wars? Most people find jobs through social connections. In 1974, Harvard sociologist Mark Granovetter published his landmark study that showed four out of five people find jobs through personal connections. Yet, in our recent […] -
A CEO’s Common Sense of CIM: An Interview with J. Tracy O’Rourke
Hiring and recruitment Magazine ArticleAccording to Wickham Skinner (“What Matters to Manufacturing,” HBR January–February 1988), too many managers now approach production difficulties with “a menu of textbook techniques”—CIM, for example—when they should be thinking through the same old questions: What is my business? Where is the market? What machines and flexibilities do I really need? With Skinner’s strictures in […] -
Does Your HR Function Complicate Things?
Leadership & Managing People Digital ArticleWhat happened to Human Resources? Ask yourself the following questions: Are you doing much of your own HR work on web-based portals? Do you need to contact... -
How Great Managers Manage People
Talent management Digital Articleby Paul Michelman -
Breaking Down the Freelance Economy
Global Business Digital ArticleWho counts, and who doesn't. -
3 Myths About Hiring People with Criminal Records
Business and society Digital ArticleWhy employers should embrace fair-chance hiring practices. -
Modest Manifesto for Shattering the Glass Ceiling (HBR OnPoint Enhanced Edition)
Organizational Development Magazine ArticleAlthough women have made enormous gains in the business world--they hold seats on corporate boards and run major companies--they still comprise only 10%... -
Risky Business of Hiring Stars
Organizational Development Magazine ArticleWith the battle for the best and brightest people heating up again, you're most likely out there looking for first-rate talent in the ranks of your competitors.... -
Imagine a Hiring Process Without Resumes
Business management Digital Article“Open hiring” can lead to more diversity, less turnover, and fairer systems. -
Meet the Wellness Programs That Save Companies Money
Leadership & Managing People Digital ArticleThe debate over ROI has overlooked chronically ill and at-risk employees. -
Is the Confidence Gap Between Men and Women a Myth?
Global Business Digital ArticleRecent research challenges the conventional wisdom. -
How to Assess a Job Candidate Who Doesn’t Fit the Mold
Hiring and recruitment Digital ArticleNever miss another great hire. -
The Myth of the Overqualified Worker
Organizational Development Magazine ArticleDon't reject those overqualified applicants out of hand. New research shows that overqualified workers tend to perform better than other employees, and... -
Reflections of a Six-Time CMO
Sales & Marketing SpotlightJoe Tripodi has served as top marketing officer of Mastercard, Seagram's, the Bank of New York, Allstate, Coca-Cola, and Subway. In this interview he... -
What India's Talent Shortage Means for the US
Organizational Development Digital ArticleSeventeen hours of air travel and dozens of aloo parathas later, I am back from India, where I gave a keynote speech and workshop on innovation for NASSCOM.... -
It’s Better to Avoid a Toxic Employee than Hire a Superstar
Business ethics ResearchA bad hire costs over $12,000, but a good one is worth only $5,000. -
In Praise of Middle Managers (HBR OnPoint Enhanced Edition)
Leadership & Managing People Magazine ArticleMiddle managers have often been cast as dinosaurs. Has-beens. Mediocre managers and intermediaries who defend the status quo instead of supporting others'... -
The Powerful Way Onboarding Can Encourage Authenticity
Organizational Development Digital ArticleIt's an overlooked opportunity. -
What Employers Want from the Long-Term Unemployed
Career planning Digital ArticleWe often hear from job seekers: “If I have the necessary skills and experience, why am I not hearing back from more companies?” It’s a fair question, especially for the more than five million workers who’ve been unemployed for six months or longer (more than 40 percent of all unemployed job seekers). Struggling to get […]
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Adam Baxter Co./Local 190: 1985 Negotiation, Baxter Management Confidential Information
Strategy & Execution Case Study8.95View Details Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned... -
Note on Managing Workforce Reductions
Organizational Development Case Study8.95View Details Each individual who enters an organization will, at some point, leave. And yet most future leaders spend significantly more effort learning about recruiting... -
Federal Express: Quality Improvement Program
Technology & Operations Case Study11.95View Details The leading company in express airfreight shipments is seeking to maintain its superiority in an increasingly competitive global market place. The case... -
Credit Suisse Group: Managing Equity Research as a Business
Finance & Accounting Case Study11.95View Details In 2003, in the midst of industry turmoil and company-specific challenges, Stefano Natella was named Global Head of Equity Research at Credit Suisse.... -
Baker & McKenzie (A): A New Framework for Talent Management
Leadership & Managing People Case Study11.95View Details Describes the process by which the largest law firm in the world developed a unique framework for personnel management. In 2004, John Conroy is about... -
First Chicago Corp.: Corporate Strategy
Organizational Development Case Study11.95View Details Lays out the business challenges facing First Chicago Corp. in 1986: the banking industry has been deregulated, many corporations are bypassing banks... -
Mario Laborin and the Turnaround of Mexico's Nacional Financiera (A)
Leadership & Managing People Case Study11.95View Details Mexico went through a major political transition in 2000, when Vicente Fox was elected President. Change was in the air throughout the country, and especially... -
Leadership and Teaming
Organizational Development Case Study8.95View Details Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal... -
Biomed Co., Ltd.: Designing a New Sales Compensation Plan
Sales & Marketing Case Study11.95View Details A recent MBA graduate was about to return to the family business, Biomed Co., Ltd., as its general manager. Biomed's parent company, Thai Drugs Co., Ltd.,... -
The Latest Research: Race at Work
59.95View Details As the damaging and dehumanizing effects of systemic racism have grown impossible to deny, business leaders must step up and address race and racism head-on.... -
HCL Technologies: Leveraging Technology for Talent Acquisition Transformation
Leadership & Managing People Case Study11.95View Details HCL Technologies was successfully leveraging Application Tracking System till 2017 to fast track its recruitment process, which contributed effectively... -
Serena and Lily
Leadership & Managing People Case Study11.95View Details The Serena and Lily case describes three challenging situations faced by Lily Kanter, CEO of Serena and Lily, a luxury home goods company. The first vignette... -
JetBlue Airways: Starting from Scratch
Leadership & Managing People Case Study11.95View Details JetBlue Airways shows how an entrepreneurial venture is able to use human resource management, specifically a values-centered approach to managing people,... -
P&G Canada: Old Company, New Tricks
Leadership & Managing People Case Study11.95View Details P&G Canada faces ongoing global pressure to increase productivity and reduce spending. Thom Lachman, President of P&G Canada, is seemingly out of options... -
Sarah James in Mexico: Often Wrong but Never in Doubt?
Global Business Case Study11.95View Details The case describes a real instance where a college student, Sarah James, attends a Mexican university (INI) for the summer to develop her language and... -
Coming from Behind: The Chicago Cubs' Resurgence as a 100-Year-Old Startup
Strategy & Execution Case Study11.95View Details This "mini-case" summarizes the beloved Chicago Cubs' many years of futility and remarkable turnaround in the early teens of the twenty-first century.... -
Adam Baxter Co./Local 190: 1985 Negotiation, Local 190 Confidential Information
Strategy & Execution Case Study8.95View Details Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned... -
21st Century Populism
Finance & Accounting Case Study8.95View Details While the first decade of the 21st century saw a massive financial crisis that led to significant economic downturn, the second decade saw the rise of... -
SG Cowen: New Recruits
Organizational Development Case Study11.95View Details Chip Rae, director of recruiting at SG Cowen, must decide which recruits to keep after the final interview process for new outside associate hires. Along...
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Adam Baxter Co./Local 190: 1985 Negotiation, Baxter Management Confidential Information
Strategy & Execution Case Study8.95View Details Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned... -
HR Chiefs Who Propel Organizational Performance
Leadership & Managing People Digital ArticleYou might think that the corporate human resources function doesn't have much of a role in improving business processes, such as product development,... -
The Online Talent War
Hiring and recruitment Digital Article(I wrote this post with Diamond CTO Chris Curran) Are you taking no more than a squirt gun to the talent wars? Most people find jobs through social connections. In 1974, Harvard sociologist Mark Granovetter published his landmark study that showed four out of five people find jobs through personal connections. Yet, in our recent […] -
A CEO’s Common Sense of CIM: An Interview with J. Tracy O’Rourke
Hiring and recruitment Magazine ArticleAccording to Wickham Skinner (“What Matters to Manufacturing,” HBR January–February 1988), too many managers now approach production difficulties with “a menu of textbook techniques”—CIM, for example—when they should be thinking through the same old questions: What is my business? Where is the market? What machines and flexibilities do I really need? With Skinner’s strictures in […] -
Does Your HR Function Complicate Things?
Leadership & Managing People Digital ArticleWhat happened to Human Resources? Ask yourself the following questions: Are you doing much of your own HR work on web-based portals? Do you need to contact... -
Note on Managing Workforce Reductions
Organizational Development Case Study8.95View Details Each individual who enters an organization will, at some point, leave. And yet most future leaders spend significantly more effort learning about recruiting... -
Federal Express: Quality Improvement Program
Technology & Operations Case Study11.95View Details The leading company in express airfreight shipments is seeking to maintain its superiority in an increasingly competitive global market place. The case... -
Credit Suisse Group: Managing Equity Research as a Business
Finance & Accounting Case Study11.95View Details In 2003, in the midst of industry turmoil and company-specific challenges, Stefano Natella was named Global Head of Equity Research at Credit Suisse.... -
How Great Managers Manage People
Talent management Digital Articleby Paul Michelman -
Breaking Down the Freelance Economy
Global Business Digital ArticleWho counts, and who doesn't.