-
Rebel Talent
Leadership & Managing People Digital ArticleHarvard Business Review and HBS professor Francesca Gino present a suite of articles on fostering "constructive nonconformity" in your organization. Gino... -
It's Time to Reimagine Employee Retention
Leadership & Managing People Digital ArticleThree ways to increase the chance that top talent sticks around. -
Making Business Personal
Organizational Development Magazine ArticleMost people expend a lot of energy at work attempting to hide their inadequacies from colleagues. The authors believe that this is the single biggest... -
Delta's CEO on Using Innovative Thinking to Revive a Bankrupt Airline
Leadership & Managing People Magazine ArticleWhen Delta emerged from bankruptcy, in 2007, its leaders knew that a full recovery would depend on innovative thinking. They began by instituting an employee... -
The Miracle of Making Mistakes
Leadership & Managing People Digital ArticleMake no mistake: The fear of making mistakes is deeply ingrained in our psyche. All through school, a mistake indicates the prospect of lower grades.... -
The Three Rules of Employee Engagement
Leadership & Managing People Digital Article"I'm just going to sit there!" was how my 15-year-old niece explained her pending summer job as a receptionist in her father's photo studio. While that... -
When Quiet Quitting Is Worse Than the Real Thing
Managing employees Digital ArticleIt can hurt employees and employers alike. Here’s how leaders can address the root causes. -
How to Design an Internal Talent Marketplace
Technology & Operations Magazine ArticleInternal talent marketplaces (ITMs), which organizations use to match workers and roles, can increase job satisfaction and engagement, reduce turnover,... -
Why Your Meetings Stink--and What to Do About It
Leadership & Managing People Magazine ArticleResearch shows that leaders consistently rate their own meetings very favorably--and much more positively than attendees do. When managers assume that... -
Decoding the DNA of the Toyota Production System
Technology & Operations Magazine ArticleThe Toyota Production System is a paradox. On the one hand, every activity, connection, and production flow in a Toyota factory is rigidly scripted. Yet... -
To Coach Junior Employees, Start with 4 Conversations
Leadership & Managing People Digital Article#1: How to build resilience. -
Why Employees Need Both Recognition and Appreciation
Employee engagement Digital ArticleOne is about what people do; the other is about who they are. -
A Primer on Measuring Employee Engagement
Business communication Digital ArticleWhich metrics to look for, and what they mean. -
Use Stories from Customers to Highlight Your Company's Purpose
Organizational Development Digital ArticleHere's how Sweetgreen, Lyft, and JetBlue do it. -
How to Reframe What Work Means to You
Leadership & Managing People Digital ArticleTransform your job from something you endure to something that brings you meaning. -
The Value of Belonging at Work
Organizational Development Digital ArticleIt's good for people - and for the bottom line. -
What Your Future Employees Want Most
Leadership & Managing People Digital ArticleThree trends - and how to prepare for them. -
The Productivity Paradox: How Sony Pictures Gets More Out of People by Demanding Less
Organizational Development Magazine ArticleCompanies are experiencing a crisis in employee engagement. One of the problems is all the pressure companies are putting on employees to produce. Workers... -
Putting the Service-Profit Chain to Work
Supply chain management Magazine ArticleEditor’s Note: This article sets out a simple, elegant, and ultimately tough-minded way to build profitability in a service business. Originally published in 1994, it offers as much today as it did then and is a perennial best seller. ♦ UPDATE: Learn about companies that are applying this timeless advice today. Top-level executives of outstanding […] -
New Research: How Employee Engagement Hits the Bottom Line
Motivating people Digital ArticleA new study shows a direct connection between how we feel at work and how we perform.
-
LG Display Wroclaw: Creating a Workplace of Joy
Global Business Case Study11.95View Details This case highlights the initial challenges faced by LG Display when they opened a TFT-LCD Module Plant in Wroclaw, a small city in southern Poland approximately... -
Sandra Brown Goes Digital (A): The Promise and Perils of Social Movements in a Healthcare Company
Leadership & Managing People Case Study11.95View Details As a middle manager at a biotechnology company, Sandra Brown harnessed digital tools and social media to engage others and build campaigns for change... -
Hyper Island: A Creative Business School's Disruptive Maneuvers to Hold its Ground in the Education Landscape (A)
Management Case Study11.95View Details Set in two parts the case documents the manoeuvres of a creative digital business school, Hyper Island (HI). Part A is set in December 2019 and narrates... -
How to Be Happy at Work: The Power of Purpose, Hope, and Friendship
16.00View Details Life's too short to be unhappy at work. "I'm working harder than I ever have, and I don't know if it's worth it anymore." If you're a manager or leader,... -
Tata Motors' Talent Management Fast Track Selection Scheme (A)
Leadership & Managing People Case Study11.95View Details A chief human resource executive of an automotive company in India, faced with exits of promising employees, was reviewing the efficacy and relevance... -
Purpose, Meaning, and Passion (HBR Emotional Intelligence Series)
19.99View Details In an ideal world, our work lives would be completely fulfilling and intrinsically motivating. But what if you're stuck in a job and your heart isn't... -
Zappos.com (B): Strategy Powered by Culture and People
Strategy & Execution Case Study5.00View Details The second part of Zappos case focuses on Zappos's people proposition, which led to high performance and raised barriers to imitation. It demonstrates... -
Mindful Listening (HBR Emotional Intelligence Series)
19.99View Details Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged,... -
Banking on Social Media (A)
Sales & Marketing Case Study11.95View Details First National Bank (FNB), one of South Africa's "Big Four" banks, has, under the stewardship of its CEO, invested in a strategy of innovation to grow... -
Getting Along Toolkit: Practical Techniques for Dealing with Difficult People at Work
119.00View Details Learn how to work productively with even the most difficult of colleagues. Work relationships can be hard. The stress of dealing with difficult people... -
The Alliance: Managing Talent in the Networked Age
30.00View Details Introducing the new, realistic loyalty pact between employer and employee. The employer-employee relationship is broken, and managers face a seemingly... -
Shree Cement Limited: Cementing the People First Agenda
Leadership & Managing People Case Study11.95View Details Shree Cement Limited (SCL) is a unique company that has combined traditional Indian management practices and innovative initiatives based on emerging... -
Mapxus: How Complementary Partners Created the Leadership Needed To Build a Successful Innovation Start-Up
Innovation & Entrepreneurship Case Study11.95View Details Mapxus is an award-winning innovative smart tech start-up whose research and development is based in Hong Kong. Using a combination of artificial intelligence,... -
HBR's 10 Must Reads on Talent (with bonus article "Building a Game-Changing Talent Strategy" by Douglas A. Ready, Linda A. Hill, and Robert J. Thomas)
24.95View Details Invest in your most valuable resource: your people. Top talent is hard to come by. And seeing your stars walk out the door is painful--and expensive.... -
Google: To TVC or Not to TVC?
Organizational Development Case Study11.95View Details In late 2018, evidence emerged that many of Google's temporary help agency workers, vendors, and independent contractors ("TVCs") were unhappy with the... -
Fred Henderson
Leadership & Managing People Case Study11.95View Details Focuses on the management style of Fred Henderson in the context of a relatively stable business environment within Xerox Corporation. To be contrasted... -
DBS: Transforming the Culture of an Asian Bank
Leadership & Managing People Case Study11.95View Details In January 2010, the new DBS chief executive officer, Piyush Gupta, was tasked to realise the bank's vision to be the 'Asian bank of choice for the new... -
Scrums, Sprints, Spikes and Poker: Agility in a Bulgarian Software Company
Strategy & Execution Case Study11.95View Details The case is about a software development company, Telerik, which was based in Sofia, Bulgaria, with offices in the United States, Canada, the United Kingdom,... -
GBS India: Should Remote Working Continue after the Lockdown?
Organizational Development Case Study11.95View Details Group Business Services (GBS), a shared services organization predominantly based in India, provided support services to Koninklijke DSM NV (Royal DSM),... -
Amber by Infeedo: The CEO's Virtual Assistant Revolutionizing Employee Engagement
Leadership & Managing People Case Study11.95View Details inFeedo leveraged its understanding of artificial intelligence (AI), NLP, and machine learning (ML) techniques to develop a chatbot named Amber. With...
-
Rebel Talent
Leadership & Managing People Digital ArticleHarvard Business Review and HBS professor Francesca Gino present a suite of articles on fostering "constructive nonconformity" in your organization. Gino... -
It's Time to Reimagine Employee Retention
Leadership & Managing People Digital ArticleThree ways to increase the chance that top talent sticks around. -
Making Business Personal
Organizational Development Magazine ArticleMost people expend a lot of energy at work attempting to hide their inadequacies from colleagues. The authors believe that this is the single biggest... -
LG Display Wroclaw: Creating a Workplace of Joy
Global Business Case Study11.95View Details This case highlights the initial challenges faced by LG Display when they opened a TFT-LCD Module Plant in Wroclaw, a small city in southern Poland approximately... -
Delta's CEO on Using Innovative Thinking to Revive a Bankrupt Airline
Leadership & Managing People Magazine ArticleWhen Delta emerged from bankruptcy, in 2007, its leaders knew that a full recovery would depend on innovative thinking. They began by instituting an employee... -
The Miracle of Making Mistakes
Leadership & Managing People Digital ArticleMake no mistake: The fear of making mistakes is deeply ingrained in our psyche. All through school, a mistake indicates the prospect of lower grades.... -
The Three Rules of Employee Engagement
Leadership & Managing People Digital Article"I'm just going to sit there!" was how my 15-year-old niece explained her pending summer job as a receptionist in her father's photo studio. While that... -
When Quiet Quitting Is Worse Than the Real Thing
Managing employees Digital ArticleIt can hurt employees and employers alike. Here’s how leaders can address the root causes. -
How to Design an Internal Talent Marketplace
Technology & Operations Magazine ArticleInternal talent marketplaces (ITMs), which organizations use to match workers and roles, can increase job satisfaction and engagement, reduce turnover,...