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Opened 6 weeks ago

Closed 6 weeks ago

#61454 closed defect (bug) (invalid)

5 WordPress sites suddenly stopped working

Reported by: eveneme94's profile eveneme94 Owned by:
Milestone: Priority: normal
Severity: critical Version:
Component: Upgrade/Install Keywords:
Focuses: Cc:

Description

Today, 5 WordPress white page websites stopped working, I couldn't enter the management panel, on one all directories and files were renamed with _43242 added, and the Google Rank plugin was installed which I did not install!

Attachments (1)

php-error.zip​ (182.1 KB) - added by eveneme94 6 weeks ago.

Download all attachments as: .zip

Change History (4)

@eveneme94
6 weeks ago

#3 @desrosj
6 weeks ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed
  • Version 6.5.4 deleted

Hi @eveneme94,

Welcome to Trac! I'm sorry to hear about your site trouble. Unfortunately, Trac is not the right place to get help with individual sites. You'll see an invalid ticket resolution not because that is the default resolution when there is nothing actionable for the Core team, not because your problem is unimportant.

For sites experiencing a breach, the best place to start is this WordPress.org article:
​https://wordpress.org/documentation/article/faq-my-site-was-hacked/.

If you need further assistance, the ​WordPress.org support forums are staffed by volunteers that could give you a push in the right direction. If you need a bit more help or are uncomfortable trying to fix the issue by yourself, I recommend contacting your hosting provider.

Note: See TracTickets for help on using tickets.