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Opened 10 months ago

Closed 10 months ago

#59617 closed defect (bug) (invalid)

Troubleshoot With Crash

Reported by: jwadsworthccci's profile jwadsworthccci Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: Site Health Keywords:
Focuses: Cc:

Description

Hello,

We recently experienced a website crash on cokeconsolidated.com We were hoping for some insight as to what may have caused this, and if there are any solutions to keeping a corporate website online in such events (like mirroring a website). Please see attached files, all help is welcome!

Thanks

Attachments (2)

MicrosoftTeams-image (9).png​ (49.8 KB) - added by jwadsworthccci 10 months ago.
20231013-CCCI-WPPRD-Logs.zip​ (461.3 KB) - added by jwadsworthccci 10 months ago.

Download all attachments as: .zip

Change History (3)

@jwadsworthccci
10 months ago

@jwadsworthccci
10 months ago

#1 @jorbin
10 months ago

  • Keywords 2nd-opinion removed
  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hi @jwadsworthccci, sorry to hear about your site trouble, but please note that this Trac is used for enhancements and bug reporting for the WordPress core software, not for individual support questions.

If you need assistance in understanding your log files and what is causing an issue on your site, I would recommend you contact your hosting provider or seek assistance in the ​WordPress Support Forums.

Note: See TracTickets for help on using tickets.