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Opened 3 years ago

Closed 9 months ago

#53328 closed defect (bug) (invalid)

Unable to change or update Writer profile picture in WordPress on any device, iOS, windows, or linux.

Reported by: maladym's profile maladym Owned by:
Milestone: Priority: normal
Severity: major Version:
Component: Users Keywords: needs-testing needs-patch
Focuses: Cc:

Description

I’ve been unable to set a profile picture in WordPress profile for about three days now. I don’t know what line you guys changed but please fix it. This is a cross-platform error, so I can’t do anything about it until you guys fix it.

Change History (2)

#1 @costdev
3 years ago

Thanks for the report @maladym.

Please provide us with the following information so that we can try to reproduce the issue on our end.

  1. What version of WordPress are you using?
  2. Can you detail the specific steps required to reproduce the issue? (more detail === better)
  3. Are there any errors displayed while taking the above steps? If so, please provide the error(s).
  4. What theme and plugins are you using on your website?
  5. Do you know if the issue occurring on more than one website?

#2 @joedolson
9 months ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Since WordPress doesn't have any native mechanism for setting a profile picture, and there's been no follow up on this issue, I believe this is a 3rd party issue; presumably a plugin, theme, or custom code issue.

Closing as invalid.

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