Make WordPress Core

Opened 5 years ago

Closed 5 years ago

#46434 closed defect (bug) (invalid)

wp-login.php error

Reported by: blairsuddarth's profile blairsuddarth Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: Login and Registration Keywords:
Focuses: Cc:

Description

My WordPress login link - locusstflats.com/wp-login.php is coming up with a Fatal Error message. Can you please help? I'm not sure what I did that even the login page is doing this.

Change History (4)

#1 @blairsuddarth
5 years ago

I bought a new theme but hardly anything looked like the preview. I had the theme download in Dropbox sent to me from a coworker. I downloaded it out of Dropbox onto my desktop to unzip to see if that would help. That's when the Fatal Error Message began. The whole error message is:

Fatal error: Uncaught Error: Class 'Murray_Helper' not found in /home/locustst/public_html/wp-content/plugins/content_types/includes/metaboxes/metaboxes.php:50 Stack trace: #0 /home/locustst/public_html/wp-includes/class-wp-hook.php(286): Murray_Theme_Metaboxes->meta_boxes_array(Array) #1 /home/locustst/public_html/wp-includes/plugin.php(208): WP_Hook->apply_filters(Array, Array) #2 /home/locustst/public_html/wp-content/plugins/content_types/includes/metaboxes/inc/core.php(52): apply_filters('murray_content_...', Array) #3 /home/locustst/public_html/wp-content/plugins/content_types/includes/metaboxes/inc/core.php(37): MURRAY_Core::get_meta_boxes() #4 /home/locustst/public_html/wp-includes/class-wp-hook.php(286): MURRAY_Core->register_meta_boxes() #5 /home/locustst/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #6 /home/locustst/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #7 /home/locustst/public_html/wp-settings.php(505): do_action('init') #8 /home/locustst/pub in /home/locustst/public_html/wp-content/plugins/content_types/includes/metaboxes/metaboxes.php on line 50

#2 @knutsp
5 years ago

  • Component changed from General to Login and Registration
  • Keywords close added
  • Severity changed from critical to normal

Hello @blairsuddarth and very welcome to Trac!

This Trac is a tool for the developers of the WordPress core. It seems your problem is related to a plugin, since Murray_Helperis mentioned in the error log you attached.

Does this occur when all plugins are deactivated and using a default theme?

If not, I guess you will be able to get some help at https://wordpress.org/support/ by creating a topic there. Or contact the plugin author or their support forum.

I suggest this ticket to be closed as invalid.

#3 @blairsuddarth
5 years ago

I apologize for that. All there is to search is a community forum, which doesn't help me get in to my editing site (locuststflats.com/wp-login.php) even that is giving me the FATAL ERROR message. I can't get ahold of anybody over the phone, through chat, anything.

#4 @desrosj
5 years ago

  • Keywords close removed
  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hi @blairsuddarth,

I'm sorry that this ticket was overlooked.

I hope that you were able to figure out your issue. If you are still experiencing this issue (or experience different issues in the future), the WordPress.org support forums are definitely the more appropriate place for questions like this. Thanks!

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