Hey, im trying to run my first Facebook Ad automation. I have the auto setup, but in Facebook Ads manager, this portion of the how to dent seem to exist and im stumped. Any help is appreciated “ call-to-action button that says ‘Send Message’. This button will open up a conversation with the user in Messenger.In the Partner app section, select the 'Select message flow' option. Then, choose Manychat as the Partner app from the dropdown list. Next, select the specific automation in the Message flow.”
I have an automation set up to sens a message on instagram when a certain word written in the comments. It stopped working and I have tried to make a new one, same thing - people comment and nothing is sent. I have no idea why!! Any clues or tips?
I set up and automation and used the limit of words they allow us but when someone on instagram gets my message it comes up with only a little and then … they can’t even click to read the full message. How do I change this?
Pessoal sou novo então não sei se estou errando em algo. Quando eu atribuo um Campo de usuario para aparecer na mensagem ele buga e aparece um código. To achando que o Campo de usuário ta bugado na minha conta. Eu teste o Fluxo dentro do Whatsapp e tambem aconteceu isso. Era para aparecer o Sabor da Pizza que eu escolhi no fluxo,Alguem pode me ajudar?Mto obrigado!
Hi Community,I have my Many Chats account connected to Wix Contacts through Pabbly Connect. There’s a webhook between the two that’s supposed to create a new contact every time someone sends and email through Instagram. The connection isn’t working and I’m wondering if there’s an easier way to collect emails. I noticed that exporting the list doesn’t work. Does anyone have a solution for this? Thank you!
Hi Manychatters!A big, warm welcome to all our newest members! 🤗Please use this thread to get to know your fellow community members and introduce yourself. Share a bit about who you are, what you do, your interests, and what brings you to the Manychat Community. I’ll go first! My name is Marina, I am a Head of Community and Education here at Manychat. I’m based in Amsterdam, the Netherlands. I’m truly passionate about community building, automation and operationalisation, and educating people through effective learning strategies. When not working, I dedicate time to learning Dutch, pursuing my MBA course, or working out.I’m here to create a safe and vibrant space for all Manychat users to get together and share knowledge. Now, it’s your turn!
Can someone please help me understand why my automation won’t start?I made the flow, imported the customers and then tagged them but it didn’t work.I did the other way around but the result is the same. Is there something im missing? or I need to check something?
Hice un bot para recopilar información a los que están interesados, el flujo sirve pero el problema es que en Instagram no se ven los mensajes. la prueba que hice fui yo siguiendo el flujo que hice pero ningún mensaje de Instagram se ve.
Hi, I am Claire Nelly, I am cinematographer, A content creator
Já fiz a automação várias vezes! Não cosigo ativar a automação! Não vejo onde o posso fazer.
What aspect of natural health are you interested in?
Hi there, I have a few automations set up with Keyword triggers - very simple email capturing flows. One of them seems to be going off randomly mid-conversation in my DM’s/Story replies. For example I reached out to someone to ask her a question in my DMS and it set off - she didn’t opt in or reach out to me. My keywords are short - PSA, MA & WL. The automation that is randomly sending is set up exactly like the other 2 and they are not randomly triggering. I am wondering if they keywords are to short? Maybe they are being triggered within words. My IG is @Docwishloff
Não estou conseguindo entrar no manychat pelo computador. Eu coloco entrar com o Facebook e ai ele ja fala que entrei recentemente e para continuar. Mas ai aparece Falha na Autenticação e não entrar. O que fazer?
Olá equipe ManyChat,Estou enfrentando alguns problemas com o meu bot no ManyChat e gostaria da ajuda de vocês para resolvê-los.### Problema 1:Eu configurei meu bot para responder da seguinte maneira:1. *Quando o cliente envia qualquer mensagem*: O bot deve enviar uma mensagem de resposta imediatamente.2. *Quando o cliente não envia nenhuma mensagem*: O bot deve aguardar 3 minutos e depois enviar uma mensagem.### Configuração Atual:1. *Gatilho Inicial*: "O usuário envia uma mensagem".2. *Condição #1*: - Verifica se a tag é "FRANQUEADO" ou "facebook". - Se o contato não corresponde a nenhuma dessas condições, continua para a próxima verificação.3. *Condição #4*: - Verifica se "Última interação no WhatsApp contém qualquer valor". - , continua para enviar a mensagem de resposta.4. *Atraso Inteligente*: - Se a condição não for atendida (ou seja, se o usuário não enviou uma mensagem), espera 3 minutos antes de enviar a mensagem.### Problemas Encontrados:1. *Para a Condição #4*: - A c
I’m having an issue where my automation is restarted when someone repeats my trigger words. So for example, if the word is ready and someone DM’s me that, and the first message they get is “Here’s the info you’ve requested….” and then later in the convo they say, “thanks for the information, I’m ready to get started” the automation starts all over again and says “Here’s the info you’ve requested...” How can I stop this?!
When importing a CSV file I only partially care for very few, and the structure of the file and the content of the contacts are correct, for example I import 20 contacts and it incorporates only 3, I tried to export 150 contacts and it exports 27, I see the information and preserve good dataIt should be noted that I have the paid PRO version.
Dear all,I’m trying to collect email addresses from my IG DM to a Google sheet. I have done the integration and all but can’t seem to find the “User input” that all the YouTube videos I have watched keep talking about. I’ve literally been scouring the internet for this information for the past two hours. The videos I find on YouTube are from 7 months ago and older and don’t have the same interface I have (I guess it’s now updated). I’d really appreciate any help here. Thanks. This is where I’m missing it.
I set up an automation where people DM a trigger word and enter their email. Where do I get the list of emails I have collected through this feature?!
Hi!I currently have a personal instagram account and a professional one that are linked under one email on instagram - in the app I jump between them with ease. Every time I try to set-up Manychat it brings up my personal instagram account with no way of getting to my professional one and tells me I need to switch to a professional account.How do I link Manychat to my professional instagram account if it never comes up?Help? :-)Thank you!
ich versuche jetzt immer wieder über die Funktion überprüfen über eine Nachricht mit der Prüfnummer einen Start abzufragen aber bekomme keine Antwort vom System
🚀 Exciting News Alert!The All-New Automation Tab is now live on Manychat! 🌟 We've completely reimagined the Automation Tab for you. Our team, along with top minds from the MC Educator and Expert Groups, have worked tirelessly to bring you this stunning update.👉 Say goodbye to clutter! Now, everything from flows to keywords is conveniently located on the left-hand panel. Plus, a powerful search bar is right below the tab title, making navigation a breeze.🔍 Need to find something specific? No problem! The new search bar helps you instantly locate your desired elements. Want to see all your comment automations for Instagram and Facebook? Easily filter them using trigger filters. Growth Tools tabYou may have noticed that the Growth Tools tab that used to be on the left is now missing. We've discontinued the separate Growth Tools tab since it didn't display most of the newly available triggers, which now can all be viewed, created, and edited through the Automation tab. Just try the fil
Olá pessoal,eu estou tentando conectar uma conta de WhatsApp no ManyChat.Mas qnd eu chego na parte de colocar o meu Portfólio Empresarial e eu escolho o portfólio que já existe no meu Meta Business Suite, eu encontro o seguinte erro:GraphQL server responded with error %s: %s %sAlguém sabe como corregir isso?Obrigada,Camilla
Hi everyone,I’m trying to connect my WhatsApp account to ManyChat.However, when I reach the point of adding a Business Portfolio and I select the portfolio from my Meta Business Suite I get the following error:GraphQL server responded with error %s: %s %sDoes anyone know how I can fix this?Thank you!Camilla
Oi pessoal,alguém sabe com funciona a aprovação da Meta para mensagens do WhatsApp?Eu estou com o meu número de WhatsApp conectado no ManyChat e quero enviar um ‘broadcast’.Tive que primeiro mandar um modelo de mensagem para aprovação. Em outros casos recebi a aprovação imediatamente mas dessa vez já se passaram horas e nada ainda.Eu sei que pode levar até 24 horas mas daí fiquei curiosa pra saber como funciona o processo.Essa aprovação é um processo mecânico ou tem um estágio onde uma pessoa faz a verificação também?Porque é tão rápido algumas vezes e tão demorado em outros momentos?Se alguém souber e tiver videos/artigos pra compartilhar a esse respeito por favor me mandem aqui.Obrigada,Camilla
Hi everyone,I’m using WhatsApp at the moment here on ManyChat and I’m wondering how the Meta approval of templates work.You can sometimes send a template for approval and have it approved in just a few minutes, other times it can take hours or a whole day. Does anyone know how this works and why that is?Is this machine/AI reviewed sometimes and human reviewed other times?Why does a message get approved in instants while others take so long?If anyone knows or has any videos/articles to share about it please send them over!Thank you,Camilla
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