2,289 total
I purchased a backup camera from Tadi Bros 12 years ago and just updated to a digital setup. Rose answered my questions with no hesitation and helped me to decide which would be a better choice.
Date of experience: July 24, 2024
Rose was exceptional. She is one of the best customer service people I’ve ever had. She was persistent and took care of my issue and was always patient and kind.
Date of experience: July 25, 2024
Order went normally, but when a shipping delay arose Josan called to let me know -- proactively -- and give me options in case time was important (it was). Thank you!
Date of experience: July 23, 2024
Super easy to install pictures much better than my old one more sharper and quicker response definitely would buy again and Josan was a great helper find the model I needed for my setup
Date of experience: July 25, 2024
Wow! Called Tommy this morning to ask about adding a rear view camera monitor to my current Tadi Bros set up because the dash is getting too cluttered with monitors. He identified my current camera (I could not remember) and verified it was compatible—saved us some money! And the advice���priceless and professional! Saved my marriage. My wife thought she was in a submarine. Tadi Bros is the best resource for products and advice!
Date of experience: July 18, 2024
Josan was great to work with. She understood my problem and was very helpful to work with me and answer my questions and concerns. Thank you!
Date of experience: July 23, 2024
Tadibrothers
I own a 33’ travel trailer and it is imperative that I am able to see what is happening in the rear. I have had other Tadibrothers units and was always satisfied with the quality and reliability of the unit. I chose the new version 3 Tadibrothers digital camera and monitor. The main reason why I chose it was for its resolution and the 300 foot range. Many of the other cameras I looked at had a resolution that did not satisfy my expectations. This monitor was sharp. I worked with Tadibrothers Josan to help me come up with the right unit. Her knowledge of the units was very helpful. She followed through with all questions and when it came time to sign on the dotted line she helped make the process easy. In short, if you are looking for a quality unit for your RV, give Tadibrothers a look.
Date of experience: July 19, 2024
Gabe in customer service was quick to respond and very helpful resolving my issue. His customer support service was excellent. I feel he went above and beyond to make sure I was satisfied. I highly recommend Tadi Brothers and Gabe.
Date of experience: July 19, 2024
I spoke with Josan today and she was very pleasant on the phone. The new unit works well and we are happy with the signal between the camera and the monitor with no apparent reception interference from the diesel powered truck that we are using to pull our 32 foot 5th wheel.
Date of experience: July 16, 2024
We spoke with JOSAN today because we accidentally got the wrong camera system. Josan made it right, got approval for a return and got us a better system at a discounted price. We were very pleased with the outcome and thankful that we were able to work with Josan.
Date of experience: July 16, 2024
Rose was exceptional. She is one of the best customer service people I’ve ever had. She was persistent and took care of my issue and was always patient and kind.
Date of experience: July 19, 2024
Great customer service! Patient, kind, pleasant and helpful. I could not figure out the online menu procedure and he patiently walked me through it.
Thank you!
Date of experience: July 16, 2024
Many times when you call a company that you have looked at on line. You really do not get the quality of service I got today. She help me understand the boat camera I bought walked me gently thru the options did not feel as if she was push me to buy. Just continued to explain everything. The company we own is a health and recreation center Dedham Health and athletic. 241,000 sg ft on 8 acres. I only hope that are team is as good as she is. Lloyd. Gainsboro
Date of experience: July 16, 2024
Rose was very informative and helpful in getting a replacement camera placed. Thank you for your patience.
Date of experience: July 20, 2024
We have had a fantastic experience with our TadiBrothers trailer camera! It was extremely easy to set up (plug and play) and provides an added layer of safety/security when on the road. Their customer service is also top notch! Highly recommended!
Date of experience: July 10, 2024
Gabe in customer service was quick to respond and very helpful resolving my issue. His customer support service was excellent. I feel he went above and beyond to make sure I was satisfied. I highly recommend Tadi Brothers and Gabe.
Date of experience: July 10, 2024
Rose was very helpful in making sure I was choosing the right product for my application. Plus pleasant personality.
Date of experience: July 17, 2024
I was able to speak to a live person. I was also able to understand the person I talked to which was a big plus. They were very knowledgeable and pointed me in the right direction as to which camera setup would best fit my needs.
Date of experience: July 13, 2024
I have had contact with Gabe maybe 5 or more times on this and different products. I found him to be very knowledgeable and above that he know how to pass on his knowledge. He is one of the most pleasant representatives that I have had the opportunity to work with. I would rank him a 5++ if I had the option.
Thank you Gabe.
Date of experience: July 10, 2024
Why are a majority of the reviews about customer service? I didn't look at all the reviews but I don't think I saw any review talking about the quality of the product??
Date of experience: June 20, 2024
