Star Name Registry Canada  Reviews

906  •  Excellent
TrustScore 4.5 out of 5

4.7

In the Electronics & Technology category

Write a review

Company activitySee all

Reviews4.7

906 total


Sort:


Rated 5 out of 5 stars

Excellent service

Excellent service, arrived on time. My family was both happy and touched. What a wonderful way to honour a loved one, human or a furry friend. Thank you !!

Date of experience: July 16, 2024

Reply from Star Name Registry Canada

Thank you for your review, Karen! We're delighted to know that your family felt touched and happy with the name a star gift they received. It's been our pleasure to provide a meaningful way to honor your loved one and we appreciate you naming a star with us. - Kim, CS


Rated 5 out of 5 stars

Everything was perfect in my order and…

Everything was perfect in my order and will bring my loved one in tears when she gets this gift ! 💝

Date of experience: July 13, 2024

Reply from Star Name Registry Canada

Thank you for your review, Catelin. We think naming a star after someone is a beautiful gift idea, and we hope that it is well received by the recipient. - Kim, CS


Rated 5 out of 5 stars

Was sceptical at first but was amazed…

Was sceptical at first but was amazed with the over all product! The registry takes the time to make every detail perfect and specific to what you’re looking for. After ordering a folder to give as an anniversary gift I received emails for every step of the delivery process! Trustworthy service and great gift would order again !

Date of experience: April 08, 2024

Reply from Star Name Registry Canada

Thank you for your review, Jessica. We think naming a star after someone is a beautiful gift idea, and is perfect for any special occasion or memory - I'm so pleased to hear that you think so too and that you had a wonderful star naming experience! - Kim, CS


Rated 5 out of 5 stars

Sister-in-law

My brother’s spouse passed. He was a secondary school teacher covering astronomy 🪐 my kids suggested a star Reg estuary and I thought it was bang on. He is very proud to have received it in her name.

Date of experience: April 14, 2024

Reply from Star Name Registry Canada

Thank you for your review, William. I'm truly ever so sorry to hear of your family's loss. It's heartwarming to hear that your children suggested such a meaningful tribute. Naming a star is such a beautiful way to honor the memory of your brother's spouse and her passion for astronomy. - Kim, CS


Rated 5 out of 5 stars

amazed and confused .

l thought l did a review , well l thought the certificate a bit too large and l order the extra mail package and it was very quick. l had it redone to 5x7 and framed them althought another expense it was ok . Just a little something for my adult children and the original will be added to a table scrap book for viewing adding photos etc. very please with product. it would be a thought for you to come up with something similar . maybe add stick on tabs for information etc. just a thought thank you , l agree the personal message should be larger or all capital to see it better too small. thanks vl

Date of experience: November 20, 2023

Reply from Star Name Registry Canada

Thank you for your review Valerie. I’m so pleased to hear that you had such a positive star registration experience. Our star name deeds are a standard A4 size, however we are glad to hear that you were able to create a version that was the perfect size for you. We hope that the recipients are absolutely thrilled with their Name a Star gifts! - Kim, CS


Rated 5 out of 5 stars

What a wonderful way to reflect and memorialize a Love One's passing

It is a wonderful way to keep a Love One's spirit alive. It was an angel in the sky, now there of 2 way, A star's name in honor of a loved one as well as an Angel from heaven to talk and reflect upon. I truely go out in the evenings to try to reflect on my Mother as she just recently passed a way !!!!!


Date of experience: February 28, 2024

Reply from Star Name Registry Canada

Thank you for your review, Kevin. I'm very sorry to hear of your loss - dedicating a star in memory of a loved one is such a beautiful thing to do, and so I really hope that it continues to bring comfort to you during this time. - Kim, CS


Rated 5 out of 5 stars

Great experience!

I decided to name a star in memory of my stepson who died just before Christmas. It was a surprise for my husband and he framed both the lovely certificate and star location chart. He was so touched that I had done this. It was easy to navigate the website and payment screen. The package arrived quickly, within a week, though you could also print it off digitally. All in all a great experience. What a lovely way to honour special people in our lives.

Date of experience: January 20, 2024

Reply from Star Name Registry Canada

Thank you for your review Karen! I'm truly sorry to hear about the loss of your stepson, and appreciate you taking the time to share your experience of naming a star in his memory. It warms our heart to know that our service played a small part in bringing comfort during such a challenging time and we hope that the star you named serves as a lasting tribute to your stepson's memory. - Kim, CS


Rated 5 out of 5 stars

A very thoughtful gift!

Name A Star is an awesome gift. Meaningful and permanent, it will always be there as time goes by. We purchased our Star to honour our beloved Son-In-Law. It is a great comfort to our family.
We received fast and professional service. The certificate, star maps and documents are very well done.
A very thoughtful all occasion gift, and as a memorial, this is the best!

Date of experience: April 22, 2023

Reply from Star Name Registry Canada

Thank you for your review and sharing your wonderful experience Lori. It's always heartwarming to hear how our service has helped bring comfort to families and honor the memory of loved ones. We take great pride in providing fast and professional service and creating beautiful and unique gifts and so we are glad that we exceeded your expectations on this occasion. - Kim, CS


Rated 5 out of 5 stars

Big Birthday Surprise

Birthday surprise for my wife's 65th. She said that there's nothing she needs or wants for her birthday and nothing would be a surprise any more. Well, the star package certainly changed that notion. She's hardly stopped looking at it and is telling everyone about the unique gift she received.
Really happy with the fast delivery time even though I left it a little late ordering. The presentation is beautiful. I'm sure she'll be talking about this for quite some time.

Date of experience: September 07, 2023

Reply from Star Name Registry Canada

Thank you for your kind words Bryan! At Star Name Registry, we strive to create products that can be enjoyed by everyone. We're over the moon to hear how thrilled your wife was by such a thoughtful gift, and it's heartwarming to know that she is sharing it with her nearest and dearest. We appreciate you naming a star with us and are delighted that we could provide you with a gift that exceeded your expectations. - Kim, CS


Rated 5 out of 5 stars

Simply OUTSTANDING

The level of support I received throughout the decision-making process and receipt of gift choice was unprecedented. A first class organization.

Date of experience: June 29, 2024

Reply from Star Name Registry Canada

Thank you for your wonderful review, Brian! Your kind words mean the world to us, and we're delighted to hear that Star Name Registry exceeded your expectations in every way! - Kim, CS


Rated 5 out of 5 stars

Bigger Than The Whole Sky

I purchased this star in memory of our 1st Grandson. Ryder was due to arrive in April. It just felt like a fitting tribute. This will give his 3 sisters something to hold onto knowing he is shining down on them always.
I accidentally placed a duplicate order ...I reached out to customer service and was promptly give a refund. 10/10 service. I ordered Ryder's star Wednesday and had my package by Friday of the same week!!! I gave it to my daughter inlaw last night and she was over the moon ! They are considering purchasing a telescope so they can see Ryder's star closer!

Date of experience: January 25, 2023

Reply from Star Name Registry Canada

Hi Melindah, thank you for your review - we're very sorry to hear about your family's loss. We hope that your touching gift brings some comfort to Ryder's parents and sisters and that they're one day able to find the star themselves using a telescope :) ~Ryan T


Rated 2 out of 5 stars

Beware of certificates vs package

Hello - I ordered three certificates and maps for my designated star in honour of a friend who passed. I was disappointed to not receive three separate packages, but only copies of the deed and map. The packages were for various members of her family. For the additional price, it would be expected to have three full packages. Also, the one folder I received had the glue coming off in the bottom so it looked shabby. A less than satisfying experience.

Date of experience: July 22, 2022

Reply from Star Name Registry Canada

Hi Rachelle, thank you for your review. I'm sorry to hear that your order wasn't as you expected it to be! When purchasing through our website, we offer the ability to purchase additional copies of the star deed certificate and/or star map to be included in your order. If you would like to receive additional copies of the information documents to accompany the purchased certificates/star maps, this can be requested through our customer service team after your order has been placed. A member of our team will be in touch shortly to assist further with this :) ~Ryan T


Rated 5 out of 5 stars

5 stars for star registry

The ordering and naming process was super easy. Also the digital copies were in my inbox within hours of the order. And even though the order was made over the Christmas holiday the physical paperwork arrived in less than a week. I am amazed. And my dad LOVED his star gift.

Date of experience: December 23, 2022

Reply from Star Name Registry Canada

Thank you for your review Hannah. I'm so thrilled that we managed to exceed your expectations and that your Dad was beyond happy with his gift. - Kim, CS


Rated 5 out of 5 stars

I bought the box and frame package for…

I bought the box and frame package for a wedding gift. It was beautiful the only thing I would change and maybe it's just my own opinion but the personalized message, I would have liked it to be a bit bigger on the certificate. It would be nice if we had an option for how big we would like the message to appear.

Date of experience: July 19, 2023

Reply from Star Name Registry Canada

Thank you for your review Brittany. I'm glad to hear that the Star Name gift you received was beautiful and that it exceeded your expectations. We appreciate your feedback regarding the personalised message on the Star Name Deed. We'll definitely take your suggestion into account. Thank you for sharing your thoughts with us! - Kim, CS


Rated 5 out of 5 stars

Very Impressed

When I first thought about doing this for my parents 60th wedding anniversary, I thought it was going to be complicated and very expensive.
The website made it easy to understand and complete the ordering and payment. I was so surprised how inexpensive it turned out to be
I was so happy with the results and my parents loved it.

Date of experience: August 07, 2023

Reply from Star Name Registry Canada

Thank you for your review Antonietta! We're thrilled to have simplified the process for your parents' 60th anniversary gift. It's wonderful that you found our name a star gifts to be great value for money, and we're delighted to hear that both you and your parents were over the moon with the results. Thank you for choosing us to make their special day memorable! - Kim, CS


Rated 5 out of 5 stars

Right from the start easy as pie

Right from the start easy as pie. Thank you for the updates, so I could see my package move across the country. You estimated 3-7 business I received it in perfect condition on day 4 after a statutory holiday. Great service I look forward to purchasing more in the future.

Date of experience: May 19, 2023

Reply from Star Name Registry Canada

Thank you for your review Maria! Providing a positive customer experience is one of our top priorities and we're glad that we were able to meet your expectations. Thank you for naming a star with us! - Kim, CS


Rated 5 out of 5 stars

The package is beautiful and well done

The package is beautiful and well done. Identification and map are clear. The app helps to find our star. Maybe the name should appear when we share the link for others to see.

Date of experience: April 04, 2024

Reply from Star Name Registry Canada

Thank you for your review, Helene. Here at Star Name Registry, we take great pride in the presentation of our gift sets, so we are overjoyed to hear that you were happy with yours! Thank you for your feedback and suggestions as well; we will certainly take them into consideration! - Kim, CS


Rated 5 out of 5 stars

This is the second time I’ve ordered…

This is the second time I’ve ordered from Starr registry, and each time it is given such a wonderful meaning and comfort to family members who have lost their loved one. Thank you for creating such a unique and special memory for them.

Date of experience: August 18, 2023

Reply from Star Name Registry Canada

Thank you or your review Bonita! Thank you for your continued trust in Star Name Registry to create meaningful gifts. We hope that these thoughtful gifts continue to bring comfort to your loved ones during difficult times. - Kim, CS


Rated 1 out of 5 stars

Terrible service

First you said you didn;t have a record of my previous stars. When you finally found them, you promised me 20% on my new order but when I processed the payment, there was nowhere to submit the coupon code so I did not get the promised discount, Your response was not to give me the discount so i cancelled the order and will not use your company again,

Date of experience: December 13, 2023

Reply from Star Name Registry Canada

Thank you for your review Dawn! I'm sorry for the trouble you faced with the discount during checkout. Our discounts are only redeemable at the time of ordering, and we are saddened to hear that you were unable to apply it. We have a dedicated live chat service available 24/7 to assist if there ever is an issue during your checkout process. A member of our team will reach out shortly to see if there is anything further we can do to assist. - Kim, CS


Rated 5 out of 5 stars

A little pricey but I paid for the BRIGHTEST STAR pack

A little pricey but I paid for the full brightest star package including framed certificate. My wife will have a lasting legacy star in her name for generations.

Date of experience: January 31, 2024

Reply from Star Name Registry Canada

Thank you for your review Monty. We're humbled to have played a part in creating a lasting legacy for your wife. Your decision to opt for the extra bright gift set is a beautiful way to complete a truly unique gesture. Thank you for naming a star with us. - Kim, CS