Global ESD Reviews

120  •  Excellent
TrustScore 5 out of 5

4.8

In the Computer Software Store category

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Reviews4.8

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Rated 4 out of 5 stars

The order was processed

The order was processed, but there was delay in communication.

Date of experience: July 21, 2024

Reply from Global ESD

Hello Duane: Thank you for purchasing Bitdefender Total Security. As per our website terms and conditions we send license key on email with in 4-24 hours. We checked and license key was sent in 30 mins on your email address. Our rep also tried to reach you on phone and left you a voicemail informing about delivery.


Rated 5 out of 5 stars

La rapidite de la livraison en ligne

Date of experience: July 12, 2024

Reply from Global ESD

Thank you for purchasing Kaspersky Internet Security also Thank you for your kind and motivating words! We're glad you're happy with our product/service


Rated 5 out of 5 stars

Good Price no problems

This site let me use paypal which is always great for feeling confident. Got my key for my product instantly paid £20 for productt that would cost £70 normally.

Date of experience: May 20, 2024

Reply from Global ESD

Thank you for your kind and motivating words! We're glad you're happy with our product/service


Rated 5 out of 5 stars

Really easy to use and donwload…

Really easy to use and donwload subscription Key and detailed video of how to active it. Small technical issue which I resolved without needing to conatct Global ESD just needed to contact Fsecure direct and they sorted it out swiftly. I saved nearly 60% on the cost too which makes it excellent value for money!!!!.

Date of experience: February 19, 2024

Reply from Global ESD

Thank you for your kind words! We're glad you're happy with our product/service


Rated 5 out of 5 stars

ESET Nod32 license - USA

Bought ESET Nod32 license. These are always a "gamble", as you never really know what KIND of license you're going to get as a download. The one I bought from GlobalESD was a genuine USA license, sent instantly after payment. Full year from date of install, as it should be. Installed without any issues. I will buy a bunch more of these from GlobalESD soon for my other machines.

Date of experience: March 29, 2024

Reply from Global ESD

Thank you for your kind and motivating words! We're glad you're happy with our product/service


Rated 5 out of 5 stars

The AVG Ultimate package (10 devices/3 years)

The AVG Ultimate package (10 devices, 3 years) installed flawlessly. (I was waiting to do the install before writing this review). Best thing was all the great documentation that Global ESD provided, which made it easy to find activation codes etc. Many thanks.

Date of experience: January 25, 2024

Reply from Global ESD

Thank you for your kind words! We're glad you're happy with our product/service


Rated 4 out of 5 stars

Required 2 passes to actually download…

Required 2 passes to actually download the software. If it doesn't load on the first attempt, the "help" system in the Kaspersky system is hopeless. On a second attempt it loaded easily, little interaction required.smoothly, not a hitch. Easy to do. Other than the initial attempt, the process was smooth. Once installed and functioning I'm even more impressed. Excellent product

Date of experience: December 11, 2023

Reply from Global ESD

Thank you for your kind words! We're glad you're happy with our product/service


Rated 5 out of 5 stars

Avast subscription. Super easy, low cost, great service

My Avast premium security package was up for renewal through Avast and I found it to be overly pricy. After attempting to negotiate a lower subscription cost with them, and with little resolve, I looked to Global ESD. Being a retailer of Avast I found their price of subscription to be amazingly low. After corresponding on chat I found it remarkably easy to sign up and the rep was amazing. He gave me a call after subscribing to walk me through the download and install. Super kind and easy to understand.

Date of experience: January 25, 2024

Reply from Global ESD

Thank you for your kind words! We're glad you're happy with our product/service


Rated 5 out of 5 stars

support was Awesome!!

Had a few questions which Jack answered quickly. Then stayed with me until I activated Mcafee. He checked to make sure activation was done. Jack was quite knowledgeable and very helpful!!

Date of experience: April 26, 2024

Reply from Global ESD

Thank you for your kind and motivating words! We're glad you're happy with our product/service


Rated 2 out of 5 stars

Problem with 2 programs and licenses ( keys)

Hello , when I decided to buy your logiciel , in your page you put 3 programs together:
-- CCleaner
-- Recuva and
-- Speccy
When I installed CCleaner , at the end Speccy and Recuva installed as well but I don't have any keys for Speccy and Recuva.
I have a message that the key for CCleaner is not ok for the others programs.
So you see the picture in your page with 3 programs , but the programs ak me to buy 2 licenses for: Percy and Recuva .
That's not good 🥵
Could you help me please ?
Waiting for your news .
Thanks a lot.

Date of experience: February 29, 2024

Reply from Global ESD

Hello Carlos: We contacted you on email and you confirmed that issue stands resolved. Please feel free to reach out in case you need more help.


Rated 5 out of 5 stars

My Tech was/ and is the best I ever dealt with!

Your technician was extremely skilled. My computer had tough issues loading as the malware or infection stopped the new protection software from loading. I am a Graphic designer and I couldn’t get it to load. He installed a new browser, tricked the computer, as if it was a newer version. as the software was not meant for the age of my Mac. Awesome experience with our communication. What a nice person. It was a pleasure working with him to get me back up and running smooth. Best experience ever! Thank you!

Date of experience: July 07, 2023

Reply from Global ESD

Thank you for your kind words! We're glad you're happy with our product/service


Rated 5 out of 5 stars

I bought Bitdefender Premium VPN- great…

I bought Bitdefender Premium VPN- great price and deal. Had trouble getting it to load. Chatted and someone asked if they could call me. I said sure. He walked me quickly through the right process. Imagine talking to a real person and instantly getting resolution. Great Org and super software deals.

Date of experience: November 10, 2023

Reply from Global ESD

Thank you for your kind words! We're glad you're happy with our product/service


Rated 5 out of 5 stars

I chatted with one of your agents for…help in buying, downloading and then installing

I chatted with one of your agents for the questions I had. He was very knowledgeable and was able to answer all my questions and concerns. My last subscription of Avast Premium Security was bought from Avast. All I had to do per your agent was to enter the subscription key code from the purchased download into my existing account.
It was that simple and everything updated to the new expiration date immediately. I'm extremely pleased how it all worked out.
Also, the price was at least 10x cheaper than buying from Avast itself.
I highly recommend Global ESD

Date of experience: December 31, 2022


Rated 5 out of 5 stars

My experience with Global ESD.

Both programs I bought were a very good price.
Downloading was easy and I got everything I paid for.
I'm glad I ran across Global ESD while surfing the NET.
When I need virus and optimization programs again I'll be sure to use Global ESD.

Date of experience: March 23, 2024

Reply from Global ESD

Thank you for your kind and motivating words! We're glad you're happy with our product/service


Rated 5 out of 5 stars

Great response - Needed help installing the software and…

Needed help installing the software and they were very responsive. Tried to reach me numeorus times, as I was on the road traveling, which was very much appreciated. Finally connected and tech was very helpful. Now I am all connected and functional again.

Date of experience: January 03, 2024

Reply from Global ESD

Thank you for your kind words! We're glad you're happy with our product/service


Rated 5 out of 5 stars

First time user of Globalesd.Com

First time user of Globalesd.Com. I was concerned that their offer was “too good to be true“. Did some research, verified they were legit, took a chance. Everything has been “as advertised“ to this point. Download in security software onto one windows-based PC to this point. no problems, download and install went well.

Date of experience: November 12, 2023

Reply from Global ESD

Thank you for your kind words! We're glad you're happy with our product/service


Rated 5 out of 5 stars

Fast and Efficient

Very fast, with help right at your fingertips. No problem reaching an agent for help. My item went to junk mail since I hadn't used this company before but they had no problem sending my online purchase again right away. All I can say is GREAT!

Date of experience: February 06, 2024

Reply from Global ESD

Thank you for your kind words! We're glad you're happy with our product/service


Rated 5 out of 5 stars

Top notch customer service.

This was my first time purchasing software from Global ESD. I was very impressed with their customer service. They responded to all of my e-mails promptly (within minutes). Overall, my shopping experience with Global ESD was exceptional. I highly recommend them.

Date of experience: January 20, 2024

Reply from Global ESD

Thank you for your kind words! We're glad you're happy with our product/service


Rated 5 out of 5 stars

I had a small problem downloading and…

I had a small problem downloading and activating. My own fault. I got it done. But I even received a phone call from Global ESD to see if I needed any help. Excellent customer service as far as I'm concerned.

Date of experience: January 09, 2024

Reply from Global ESD

Thank you for your kind words! We're glad you're happy with our product/service


Rated 5 out of 5 stars

Quick Response and Instructions

Quick response from seller with detailed instructions as to how to properly download the program and register it with the key. Will use them again when in the market for additional software.

Date of experience: November 03, 2023

Reply from Global ESD

Thank you for your kind words! We're glad you're happy with our product/service