Best in Appliance Repair Service

2 days ago

This business is a scam. They flat out lied to me saying it's $80 to diagnose the repair. The man claimed he diagnosed it, saying it was a specific issue and the rough cost of parts. He then charged me for the labour BEFORE he completed the labour, saying that is according to company policy. After I paid him for the labour, he then said the issue is something else and will cost an extra $500 to fix it. When I called to complain they said they do not offer refunds, even if service is not provided. So then I called my bank to dispute the charge but they said they cannot dispute debit card transactions, which makes sense because they only accept Debit NOT Credit because they know they are ripping people off. I reported to BBB, I hope everyone else does the same so we can bring them to court.

Jul 19, 2024

Dealing with undervalue appliances was a great experience, was able to find what I needed and get everything set up without issues! 10/10, would recommend!

Jun 24, 2024

Affordable technicians, I had my dryer broken, called them, they came same day, fixed my dryer on the spot. I would really recommend them for repair services

May 30, 2024

They will come quickly to make a diagnosis which will last like 7 mns in my case. They will tell you what is the problem on their view, give you a price, you will pay for the diagnosis. They will go and then send you a totally different invoice, more bigger than what they said and they will ignore your emails.

Jul 17, 2024

I wish I would have done my homework and researched this company. It's not an actual repair company. It's a call center that farms the work out to other technicians, and they never let you speak with the technician. Plus, they tried to charge me $250 for a stove part I found on amazon for $42. Go with a true local company in Brooklyn.

Mar 16, 2024

My experience with this so called 'company' is terrible. My dryer has been sitting in the middle of my laundry room for over 3 weeks, waiting for the repairman to return with the part I PAID for. I have at least 5 different phone numbers to contact them, but the phone either cuts out, or they don't answer. I contacted them via online connection, using a different phone number and they phoned me immediately. When I explained my situation, the 'customer service' guy told me he would investigate and get back to me....which he didn't. I have emailed 2 different contacts with the company, with no response. After a few goes at this, I have given up. Doing a little more investigating, I discovered their physical address in Regina is actually a VACANT building. In Regina they go by the name, 'Superior Appliance Service of Regina', when in fact, this is just a cover name for 'Appliance Repair Expert'. I am sure that all of the positive reviews they have on various sites have been written by their team of fraudsters. If you have high blood pressure.....AVOID THIS COMPANY AT ALL COST!!

Feb 23, 2024

Andrey and his team fixed my dryer within the first visit and charged a reasonable price. Thank you guys will recommend you to my friends and family.

Jun 25, 2024

NM

Great service...was kept up to date and informed every step of the way and technician called and was prompt. Pleasant experience and appliance problem diagnosed and fixed. Would highly recommend.

Mar 19, 2024

Louis has been the best of the best when it comes to Appliance Repair. He is on time and very professional. Thank you Louis!!!

Dec 5, 2023

ID

Hello, Please BEWARE of this company! They are not to be trusted!I am a senior and very disappointed with this company. I called them to look at my washer. Max came and said everything can be fixed. It was a top load washer in and it stopped agitating. Said it was fixable after he tried a few things ended up saying no it wasn’t. He told me he sold used washers. I was so nieve i trusted him and went to pick one out. He took my money and said he would send an invoice. 4 days later after I begged him he sent me a very very vague invoice. Called him and asked to reissue the invoice with more details still nothing. Please beware he does not provide you with a work order or appropriate documentation on his invoices. Oh and by the way the machine I picked out when he delivered it didn’t even work! Said he had tried it out. BS. He is a liar and does not keep his word. I was a victim. Please be careful. I hope this helps.