Open Bug 654979 Opened 13 years ago Updated 2 years ago

Print dialog box gets wider than the screen size when printing websites

Categories

(Core :: Printing: Setup, defect)

x86_64
Linux
defect

Tracking

()

UNCONFIRMED

People

(Reporter: talora, Unassigned)

Details

User-Agent:       Mozilla/5.0 (X11; Linux x86_64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Build Identifier: Mozilla/5.0 (X11; Linux x86_64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

When trying to print to a file (PS/PDF), the print windows exceeds screen size. It becomes impossible to change from PS to PDF.

Reproducible: Always

Steps to Reproduce:
1.Hit Ctrl+P
2.Under "Printer", select "Print to file"
3.The print dialog becomes (a lot) wider than the screen size. Another problem: if you try to maximize the print dialog, it disappears and the browser becomes inaccessible (had to use xkill to exit, in thus case).



This happens to me on any website.
Component: Printing: Output → Printing: Setup
QA Contact: printing → printing.setup
What Linux distro & version are you running?

WORKSFORME with Ubuntu 11.04 x86_64 with Unity desktop manager.

I'm running Firefox 4.0.1 w/ fresh profile, and doing File | Print at ftp://ftp.mozilla.org/README  -- clicking  "Print to file" doesn't change the print dialog at all for me.

Mozilla/5.0 (X11; Linux x86_64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

Also: If you haven't already tried this, could you see if this affects the official Firefox release from mozilla at http://getfirefox.com ? (I'm assuming you're using your distro's bundled version right now)
I've tried downloading a fresh copy from getfirefox.com, but the problem persisted - even when I've tried disabling all the extensions or even removing the entire .mozilla directory from my home directory. However, the problem doesn't show up if I run Firefox as root...
The problem shows up when using both Unity or Gnome.
(In reply to comment #2)
> However, the
> problem doesn't show up if I run Firefox as root...

Interesting.  I think that suggests that this is specific to your Ubuntu user profile.  I wonder if you have some theme customization or some other sort of user pref that's involved somehow...

Could you see if you can reproduce this in Ubuntu's "Guest Session"?  That should be available as the second entry in Ubuntu's "power icon" menu (in the upper-right corner).
Severity: normal → S3
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