Edward Stauff Reporter
	Description • 7 years ago

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0
Build ID: 20180128191252

Steps to reproduce:

1. open a PDF file in Google Drive
2. press <ctrl>P



Actual results:

A new browser tab displaying the same PDF file.
A dialog box appeared.  Window title: "Printer error".  Window content: "An error occurred while printing.", and an "OK" button.


Expected results:

1. The dialog box should have identified itself as being part of Firefox.  I had no way of knowing whether it had originated with Firefox, some component of Adobe Reader, a printer driver, or the operating system.  I had to resort to developer tools to figure this out.

2. The dialog box should have included a lot more information about the error.  As it is, the error message is almost completely useless.

Please note that I'm not objecting to the dialog box having appeared; I'm objecting to it not including any information I could use to diagnose *why* it appeared.

	Jonathan Watt [:jwatt]
	Comment 1 • 7 years ago

When you say "open a PDF file in Google Drive", can you be more specific? I don't have any PDF files on Drive, but if I select "Shared with me" there is one from another user. However, if I double click on it, it seems to be converted to a Docs doc. There are other options in the context menu, but none to view it directly.

It sounds like you're somehow getting drive to display your PDF with Firefox's built-in PDF viewer. Is that correct? If so, how? :)

(In reply to Edward Stauff from comment #0)
> Please note that I'm not objecting to the dialog box having appeared

I would. ;)

> I'm objecting to it not including any information I could use to
> diagnose *why* it appeared.

But yeah, that's annoying too.

	Jet Villegas (inactive)
	Comment 2 • 7 years ago

[ Triage 2018/02/21: P3 ]