My Central Heating Reviews

6  •  Great
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Mr Bibby was amiable and professional

Mr Bibby was amiable and professional, He left everything clean and tidy. He was very approachable and answered all of my questions. I would recommend him to any of my friends.

Date of experience: 18 July 2024

Reply from My Central Heating

Dear Mr Michael Lever,

Thank you for your glowing review! We're thrilled to hear about your positive experience with our engineer. His commitment to professionalism and customer satisfaction is truly commendable. We appreciate your recommendation and look forward to serving your friends with the same high standard of service.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Been a customer with Appliance world…

Been a customer with Appliance world since day one of becoming a homeowner. Having the on hand knowledge expertise and piece of mind coupled with a friendly and reliable service has been amazing! No job is too big or too small can’t recommend them highly enough!

Date of experience: 09 July 2024

Reply from My Central Heating

Dear Matt Hills,

We're delighted to hear that your experience with us has been so positive! Your endorsement means the world to us, and we're committed to continuing to provide you with the knowledgeable expertise, peace of mind, and reliable service that you've come to expect. Your satisfaction is our top priority, and we look forward to serving you for many years to come!

Regards,
MyCentralHeating

Rated 5 out of 5 stars

We had our annual boiler service

We had our annual boiler service, service engineer Russell was on time and polite and professional, he was also very helpful in advising re issue with our thermostat, great job done.

Date of experience: 15 July 2024

Reply from My Central Heating

Dear Lynn Roberts,

Thank you for taking the time to share your positive experience with our service and especially with our engineer, Russell. We're thrilled to hear that he arrived punctually and conducted himself with the professionalism and courtesy we strive for. It's also great to know that he was able to assist you with your thermostat issue and provide valuable advice. We always aim to deliver a high standard of service and it's rewarding to know when we've succeeded. Your feedback is greatly appreciated and has been shared with Russell and the team as an example of the excellent service we aim to provide every day.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Attended to the 12 monthly service on…

Carried out my boiler's twelve monthly service on the time agreed, Russell identified a problem, he ordered the part while in my house, replacement part to be delivered and fitted within 4 working days, great service

Date of experience: 10 July 2024

Reply from My Central Heating

Hello,

Thank you for your feedback! We're thrilled to hear that Russell's prompt and efficient service met your expectations. Our team is committed to providing timely and effective solutions, so it's great to know the part is on its way and will be installed shortly. We appreciate your recognition of our dedication to great service and look forward to assisting you in the future!

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Appliance world review

I have been using Appliance World since they installed our boiler 5 years back. Could not reccomend higher. All office staff and engineers have always been perfect. Special mention to Chris in the office, his customer service and communication has always been amazing. Would highly reccomend this company.

Date of experience: 27 June 2024

Reply from My Central Heating

Dear Marc Lee Gaskell,

We are incredibly grateful for your continued support and are so glad to hear about your positive experiences with our team, especially with Chris. It's wonderful customers like you that make our job so rewarding. Thank you for your high recommendation and for choosing Appliance World for your needs. We look forward to serving you for many more years to come!

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Excellent

Excellent service on a new boiler system, installed quickly and works great! Would highly recommend.

Date of experience: 09 July 2024

Reply from My Central Heating

Dear Dave H,

We're delighted to hear that you're pleased with your new boiler system and the service provided! It's our goal to ensure a swift and efficient installation process, and we're glad to know everything is working perfectly for you. Your recommendation is greatly appreciated, and we look forward to serving you again in the future. Thank you for choosing us!

Regards,
MyCentralHeating