EconomyBookings Reviews

45,412  •  Excellent
TrustScore 4.5 out of 5

4.4

In the Car Rental Agency category

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Rated 5 out of 5 stars

I booked the rental car the wrong date

I booked the rental car the wrong date, It would make life and the process easier to be able to change / amend a date or add a car seat, amend the rental, rather than having to cancel get your money returned to your credit card or ewallet as the ewallet amount of money did not relate to the cost of the rental even though it was showing in USD and re book.
It can day several days for money to be recredited to a credit card.
This process would be a pain for most people.
I do enjoy booking through Economy as you search for the most competitive deals to rent .

Date of experience: 27 July 2024

Reply from EconomyBookings

Thank you for your feedback, Visiting UK. I understand that the current process of canceling and rebooking can be inconvenient. Unfortunately, most booking details cannot be changed without cancellation. We appreciate your understanding and are glad you find our deals competitive.


Rated 4 out of 5 stars

Customer service

Web site works great. I received a prompt phone call after the team sent me a confirmation. I'll follow up with another review after my experience of picking up and returning the rental.

Date of experience: 26 July 2024

Reply from EconomyBookings

Thank you for your feedback, Burke. I'm glad to hear that you found the website great overall. I apologize for the inconvenience with accepting your phone number. Please try entering your number in the international format or visit our help center at http://bit.ly/3IJGuDF for further assistance.


Rated 5 out of 5 stars

The location looks sketchy but the…

The location looks sketchy but the agent was very helpful and went the extra mile for us. I wish I remembered his name to give him credit.

Date of experience: 08 July 2024

Reply from EconomyBookings

Thank you for sharing your experience, Robert. We're glad to hear the agent was helpful and went the extra mile for you. Your feedback is valuable, and we'll ensure it reaches the team.


Rated 5 out of 5 stars

Easy to look for cars

Easy to look for cars, helpful filters, comprehensive options. Agencies are rated accurately and had no issues with the booking.

Date of experience: 27 July 2024

Reply from EconomyBookings

Thank you, Eytan Sopher, for your positive feedback! We're delighted to hear that you found our platform easy to use and that the filters and options met your needs. It's great to know that the agency ratings and booking process were satisfactory. We look forward to serving you again in the future!


Rated 3 out of 5 stars

Price indicated not exact

Hello, I chose you because the price was the best for a car renter directly at the airport.
But you charged me $10 more than the price indicated (392,86 $.vs 382,19 $). I bought in Canadian dollars. It's up to you to have the right exchange rate.
Other companies like Wisecars, Europcar, Expedia charge the price they display (in Canadian dollars)!

Date of experience: 27 July 2024

Reply from EconomyBookings

I understand your concern, Denis. The prices on our website are shown in various currencies based on daily updated exchange rates, but the final rental price is always presented during the booking process. It seems like the difference you experienced is due to the currency conversion rate. We appreciate your feedback and will work on improving our clarity regarding this matter.


Rated 5 out of 5 stars

Great service

Great service, they are able to hold your booking until you complete the transaccion

Date of experience: 27 July 2024

Reply from EconomyBookings

Thank you for your positive feedback, Marlene. We're glad to hear that our service met your expectations and that you found the booking process convenient.


Rated 5 out of 5 stars

great price

great price. rented from eurocar numerous times and trust their policies and service.

Date of experience: 27 July 2024

Reply from EconomyBookings

Thank you for your positive feedback, Wendy! We're delighted to hear that you had a great experience with our pricing and trust in Eurocar's policies and service. We look forward to serving you again in the future.


Rated 5 out of 5 stars

Nice smooth booking experience

Nice smooth booking experience and with great value priced rentals on offer.

Date of experience: 27 July 2024

Reply from EconomyBookings

Thank you, Mark. We're thrilled to hear that you had a smooth booking experience and found great value in our rentals. Your satisfaction is our priority, and we appreciate your feedback!


Rated 5 out of 5 stars

This was an AWESOME website!

This was an easy way to book. I took my time looking around and I made my choice!! Thank you for making it easy!! Check out was simple to understand. No problems at all!!!!

Date of experience: 27 July 2024

Reply from EconomyBookings

Thank you, JJohnson, for your positive feedback! We're delighted to hear that you found the booking process easy and straightforward. Your satisfaction is our priority, and we're glad everything went smoothly for you.


Rated 5 out of 5 stars

I have a very good experience and won't…

I have a very good experience and won't recommend economy bookings. I'm back 🙂

Date of experience: 19 July 2024

Reply from EconomyBookings

Thank you for sharing your feedback, Artur Gil. We're glad to hear you had a good experience, but it seems there's a discrepancy in your recommendation. If there's anything specific you'd like to share about your experience or any improvements we can make, we would appreciate your insights.


Rated 5 out of 5 stars

Good service

I hope find everything like the application when I receive the cat

Date of experience: 27 July 2024

Reply from EconomyBookings

Thank you for your positive feedback, Wesam Amoura. We strive to ensure that the actual experience matches what is presented in the application. If you encounter any issues upon receiving your car, please don't hesitate to contact our customer support team for assistance. Enjoy your rental!


Rated 5 out of 5 stars

Excellent rates last minute venicle…

Excellent rates last minute venicle need and they came through.

Date of experience: 27 July 2024

Reply from EconomyBookings

Thank you for your positive feedback, Beverly. We're delighted to hear that we could assist you with your last-minute vehicle needs and that you found our rates excellent. We appreciate your support and look forward to serving you again in the future.


Rated 5 out of 5 stars

Quick and easy

Quick and easy , instructions where clear and easy to follow. Price of the rental was great too.

Date of experience: 27 July 2024

Reply from EconomyBookings

Thank you for your positive feedback, Susa Guhl! We're delighted to hear that you found our instructions clear and easy to follow, and that you were satisfied with the rental price. We appreciate your support and look forward to serving you again in the future.


Rated 1 out of 5 stars

Terrible customer service

We booked a car from economy booking and went to pick the car 2 hours later than the time we specified. Unfortunately the rental company mentioned that since you were late we rented the car to someone else and we left with no car! We asked economybooking for refund or find a solution, they showed no support (or even respect) and mentioned "It is your problem and we dont give any refund!". I always booked from other companies and they were very supportive. But unfortunately I had this bad experience with economybooking and I will never use their service anymore and I recomend you to never use.

Date of experience: 27 July 2024

Reply from EconomyBookings

I'm truly sorry to hear about your experience, Amin. Our policy states that the rental company may release the car if the customer is significantly late without prior notice, and this can indeed be frustrating. While our terms and conditions highlight this, we understand your disappointment and will use your feedback to improve our service. Please visit our help center (http://bit.ly/3IJGuDF) for further assistance or to fill out a form for our customer support team to address your concerns directly.


Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, great price. I haven’t gotten the car yet but the booking was easy.

Date of experience: 27 July 2024

Reply from EconomyBookings

Thank you, Alishia Morrison, for your positive feedback on our booking process and pricing. We hope you have a great experience with your rental car. If you have any questions or need assistance, feel free to reach out.


Rated 5 out of 5 stars

services

i am rent to many acasion and the services is exepcional.

Date of experience: 27 July 2024

Reply from EconomyBookings

Thank you, Jessica, for your kind words! We're thrilled to hear that you've had exceptional experiences with our service. We look forward to continuing to meet your car rental needs in the future.


Rated 5 out of 5 stars

prompt email receipts

The price but I would like to see the location of pick up clearer

Date of experience: 27 July 2024

Reply from EconomyBookings

Thank you for your feedback, Francesco Romeo. We understand the importance of clear information, and we'll work on improving the visibility of the pick-up location details. If you have any further suggestions, please let us know.


Rated 5 out of 5 stars

The click through process was…

The click through process was intuitive. Thank you.

Date of experience: 27 July 2024

Reply from EconomyBookings

Thank you, Jack. We're delighted to hear that you found the booking process intuitive. If you have any further feedback or need assistance, feel free to reach out.


Rated 1 out of 5 stars

Final price exceeded quoted price by 50%

the quoted price was CAD201.39. There was no indication of any additional charges. After I booked, I immediately received a confirmation with the final price of CAD301.90. This is a rip-off.

Date of experience: 27 July 2024

Reply from EconomyBookings

We apologize for the confusion and frustration caused by the difference in the quoted and final price, Timour. Please note that our website aims to provide transparency, and the final rental price is always presented for review before payment. If you feel there has been an error, please visit our help center at http://bit.ly/3IJGuDF to contact our customer support team directly with your booking details. We appreciate your understanding and patience as we work to resolve this matter.


Rated 5 out of 5 stars

Clear explanations

Clear explanations, easy form to enter info. Great prices.

Date of experience: 27 July 2024

Reply from EconomyBookings

Thank you, Dave F. We're delighted to hear that you found our platform user-friendly and our prices competitive. Your positive feedback is greatly appreciated!