ActivTrades Reviews

1,111  •  Excellent
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I became more calm

I am sure that trading conditions and status of this broker influenced me to become more calm. Now my trading is slower and more gradual.
But before that... Oh my god! I was trading like crazy! I could open and close up to 10 orders in one hour!
Of course, such trading brought me profit, but now I trade more conservatively.

I selected several stocks of large companies whose stability I am sure. And I trade these stocks in more relaxed style.
As I wrote, trading conditions of this broker suitable for such type of trading. And that's why I'm happy with them. And by the way, I'm pleased with results of my trading.
Taking into account fact that I become less risky, my profitability level remained at about the same level.

Date of experience: 28 April 2024

Reply from ActivTrades

Hi there, Hugo Javier Cardoso!

Thank you for sharing your story with other traders! 

ActivTrades is a multi-faceted broker which can be utilized in many ways. We are glad you found your way to do it and support you in this.

Contact us if you need any assistance, or register for ActivTrades webinars to learn more about the financial markets.

Keep up the good work!

Kind regards,

ActivTrades
Client Services

Rated 5 out of 5 stars

Moist educational webinars ive ever…

Moist educational webinars ive ever lisened to. Cant say they made me an instant sensation in the trading world xD BUt now i atleast know what im doing. Live tradin sessions are the most informative.

Date of experience: 28 June 2024

Reply from ActivTrades

Hello there, Edi Sihombing!

Thank you for your feedback!

We're thrilled to hear that you found our educational webinars and live trading sessions informative and helpful. Our goal is to empower traders with the knowledge they need to navigate the markets confidently, and it's great to know that our resources have made a positive impact on your trading journey.

If you have any suggestions or need further assistance, feel free to reach out.

Kind regards,

ActivTrades
Client Services

Rated 5 out of 5 stars

Let me share what factors made me join…

Let me share what factors made me join the ActivTrades company. First of all, the number of international awards they got for the last year is impressive and secondly, the quantity of licenses which this broker has got from authoritative and reputable regulators is also huge. I think other brokerage firms can’t compare with ActivTrades in terms of reliability and trustworthiness.
By the way, there are also so many financial assets available to trade and recently I traded bonds and to be honest it was unusual and something interesting for me even though I have been in the trading field for a while. Anyway, mainly I trade on the forex market and I closed all long positions on EUR/USD, USD/JPY and EUR/GBP currency pairs. It was a great series of profitable deals. I’m satisfied!

Date of experience: 14 July 2024

Reply from ActivTrades

Hello, Fernando Del Rosario!

Thank you for such a detailed review!

We are sincerely glad that you have decided to become our client! And we are also grateful that you decided to write about the reasons that influenced your decision.

The awards and licenses you have written about are a matter of pride for us. And we are glad that our clients notice our efforts to provide the most comfortable trading conditions.
We are also glad to see your success in trading and wish you good luck!

Kind regards,

ActivTrades
Client Services

Rated 1 out of 5 stars

Don’t recommend at all

Don’t recommend at all, if you don’t take care of ur profit ..they will calculate it less..
No backup for their app .. No MT5 or 4 if ur account frozen u can do nothing..if its frozen u f… up
1- Had a position which was profitable and their screen showing losing!
When I contact them they said could be Internet issue 😅...I have screenshot and screen recording for what happened!
If I didn't call them they will just take ur money and no body cares!
After two phone calls,emails they refund 1.69£😏😏.
Spoke to one of them about position when I told him that I will complain to FCA he was mocking saying wonderful have a nice day (calls are recorded)
Please see another platform for ur peace of mind

Date of experience: 12 July 2024

Reply from ActivTrades

Dear Mahmoud Gadelrab,

We appreciate the opportunity to address your concerns regarding your recent trades and our subsequent interactions. We want to ensure that we clarify any misunderstandings and provide a comprehensive explanation of the situations you have encountered.
Trade on USD/JPY - July 11th
On Thursday, July 11th, you reported experiencing technical issues that prevented you from closing a trade on USD/JPY at your desired time. We acknowledge the frustration this caused and understand your expectation to exit the trade at a more favorable price. Upon reviewing the situation, we found that the best possible price you could have exited the trade for during this time accounted for a difference of £1.69 from the level at which you ultimately closed the trade. Given these circumstances, as a gesture of goodwill, we agreed to credit £1.69 back to your account.
However, despite multiple explanations, it seems there remains a misunderstanding about this adjustment. The screenshots you provided did not indicate any significant discrepancies beyond what was already identified.
Stop Loss Execution
In a subsequent interaction, you raised concerns about your stop loss not being executed at the requested level. After thorough investigation, we determined that market volatility during a major announcement with a high impact on the market was responsible for the deviation in the execution price. This is a common occurrence in volatile market conditions, and while unfortunate, it is beyond our control.

Best Regards,
ActivTrades team

Rated 5 out of 5 stars

Everything about this platform is very…

Everything about this platform is very seamless and smooth, the infrastructure put in place to make it very structured is very rigid and that’s why I love the platform. Funny enough I also enjoy watching some of the contents posted on their social media platform, like YouTube. It makes me grateful for joining the platform and being part of a credible company.

I’ll recommend this platform to anyone looking for a reliable place to trade, with over 20 years of experience in the industry.

Date of experience: 30 June 2024

Reply from ActivTrades

Hello there, Fernando Arévalo!

Thank you very much for sharing your journey with our company!

We are glad to see that our trading platform meets your requirements. We always aim to provide convenient financial services to our company's clients. Thanks for appreciating our educational materials. It means a lot to us because we care about the development of our traders.

Kind regards,

ActivTrades
Client Services

Rated 5 out of 5 stars

Keeping it simple

If you are at the beginning of your trading journey, choosing a broker is a hard task, but choosing an account type when you don’t have much trading experience is even harder.
Fortunately, I have found ActivTrades. This broker was recommended to me as one of the most reliable ones in the industry. It was easy for me to choose and register an account. They have made it simple. Offering Individual and Professional accounts. As a trader with little experience, I knew I needed to go with the Individual acc, which offers tight spreads and low trading costs.

Date of experience: 22 June 2024

Reply from ActivTrades

Hey there, Jose Del Rosario!

We sincerely appreciate your feedback of our company!

We are glad to hear that you enjoy trading with our company and that our company has been recommended to you as one of the most reliable ones in the industry, which means a lot to us. Our company's central concern is always to provide comfortable trading conditions that meet international standards for traders from all over the world!

Kind regards,

ActivTrades
Client Services

Rated 5 out of 5 stars

When I joined this broker

When I joined this broker, I headed to the deposits & withdrawals section right away to see coveted "cryptos". I am an adherent of crypto payments because as many traders confirm, from the point of velocity and safety it has no equals.
So I quickly made deposit using BTC and got my money right away without idling for a while. Actually... withdrawal was made using the same method ;)

Date of experience: 17 June 2024

Reply from ActivTrades

Hello there Javier Martinez,

Thank you for sharing your positive experience with our crypto payment options at ActivTrades!

We're happy to hear that the speed and safety of cryptocurrency transactions met your expectations and provided a seamless experience for both deposits and withdrawals.

Adopting modern payment methods like Bitcoin is part of our commitment to offering convenient, secure, and efficient services that align with the preferences and needs of our clients.

Kind regards,

ActivTrades
Client Services

Rated 4 out of 5 stars

I am trading on the demo account…

I am trading on the demo account and...trading is not quite easy. I have been trying to practice some techniques that I learned but it is not always going my way. It is very easy to make mistakes when trading... even the littlest mistakes can have a very big impact.
Anyway, thankfully, it is the demo, and I have many materials to learn from. Almost an endless source of knowledge and opportunities.

Date of experience: 25 June 2024

Reply from ActivTrades

Dear Ihsan Hassan,

Thank you for leaving this review for us.
We are thrilled to receive such feedback from our clients!

Indeed, demo trading is considered to be a mandatory step, according to many traders who are only about to delve into trading activity. It helps to hone skills, work on mistakes and it stands as an invaluable source of knowledge alongside educational materials.
We hope you will successfully overcome all the obstacles and eventually reach your goals!

Kind regards,

ActivTrades
Client Services

Rated 5 out of 5 stars

So despite the selection of account is…

So despite the selection of account is quite scarce, basically only one for retail traders. I won’t count Professioanl account with its limitations an acc for ordinary people.

But with my little to none experience it’s actually good. Cus I have the same trading conditions as seasoned traders have and with no minimum deposit at all.

About the trading conditions I think they are excellent. For newbies such tight spreads and no commissions for trading is a must.

Date of experience: 06 June 2024

Reply from ActivTrades

Hi, Rodrigo Paredes,

The ActivTrades team is grateful to you for leaving this feedback!
We are glad to receive an unbiased outlook on the services we provide, as it helps us to grow.

As you correctly noted, our account types system includes several of them, each with certain peculiarities.
We focus on delivering equal trading conditions for all traders regardless of their trading background and skill level. Hence everyone can take advantage of the perks.

Kind regards,

ActivTrades
Client Services

Rated 4 out of 5 stars

While I was studying I learned how to use the TradingView charting platform and when I saw that ActivTrades has partnered with them, It was the seal of the deal for me to choose this broker.

Date of experience: 26 June 2024

Reply from ActivTrades

Hi there, Ulises Moya!

That's wonderful to hear!

TradingView is a powerful charting and analysis tool, and our integration of their platform allows traders like you access to all their suite of tools. It gives us much delight that you enjoy this resource.

If you have any questions or need further assistance as you trade with ActivTrades, don't hesitate to reach out.

Kind Regards,

ActivTrades
Client Services

Rated 5 out of 5 stars

The customer service staff are really kind and professional and are always available 24/7 to answer my requests… lovely platform.

Date of experience: 16 July 2024

Reply from ActivTrades

Hello, Leonardo Rojas!

Thank you for your kind words! 

We're glad to hear you find our customer service staff kind and professional and that our 24/7 availability meets your needs. ActivTrades aims only to provide the best customer experience.

Please feel free to reach out if you have any further requests or need assistance.

Kind regards,

ActivTrades
Client Services

Rated 4 out of 5 stars

I came here only because of education…

I came here only because of education as I was a complete rookie. I ain't say that now I am an advanced trader or smth, I still remain the one who needs help swimming in this pool of terms, definitions and other stuff.
I mainly watch their webinars and videos in youtube, I am waiting for "how to trade a false breakout" webinar that will have been run by Paul Wallace. Bet it'll be interesting!

Date of experience: 16 May 2024

Reply from ActivTrades

Hey there, Sunil Singh

It's fantastic to hear that you've found value in our educational resources!

We understand that navigating the complexities of trading can be an unnerving task, especially for a newcomer, and we're here to support you every step of the way. Our webinars and videos are designed to provide practical insights and strategies to help traders like yourself develop their skills and confidence in the markets.

If you have any other topics or questions you'd like to explore, feel free to reach out anytime.

Happy learning and trading!

Kind Regards,

ActivTrades
Client Services

Rated 4 out of 5 stars

It's definitely one of the most…

It's definitely one of the most prominent companies in the market, knowing how long it's been with us and knowing how it does everything to cater to the needs of all traders.
One may argue that the interface and the offer itself is quite humble, no big range of accounts, or scarcity of education materials, but whatever. Haters gonna hate, while admirers gonna admire. I am from the last group.

Date of experience: 10 May 2024

Reply from ActivTrades

Hello there, Natalio Erdiano!

We appreciate your admiration!

At ActivTrades, we strive to provide a platform that stands the test of time, catering to the diverse needs of our traders. While simplicity is our forte, we're always open to feedback. Your loyalty means a lot, and we're committed to continuously enhancing our services.

If there's anything specific you'd love to see or any suggestions you have, feel free to share.

Kind regards,

ActivTrades
Client Services

Rated 5 out of 5 stars

Experience of depositing funds

I use wire transfers as the mean for replenishing the account and it's cool ActivTrades also offers this option. I am aware of a slightly extended period of transaction processing, but I don't bother much. I am in no hurry, so I am ready to wait for my funds to be credited as much as required.
Have never experienced any difficulties with that, thanks.

Date of experience: 28 April 2024

Reply from ActivTrades

Hi there Thabo Moyo,

Thank you for sharing your experience with depositing funds via wire transfer at ActivTrades!

We're glad to hear that this method suits your needs the best and that you've had smooth transactions without any difficulties. We understand that wire transfers can take a bit longer to process, and we appreciate your patience and understanding as the funds are credited to your account.

If you ever have any questions about your transactions or if there's anything else we can do to assist you, please don't hesitate to reach out to our customer support.

Kind regards,

ActivTrades
Client Services

Rated 5 out of 5 stars

Got way more sustainable

I can't call myself a seasoned trader, but this is smth I am striving for. You know, to make fewer mistakes and to earn bigger profits, this is what I chase.

I can say that I develop with activtrades, as I came here as a blind kitten not having any idea of what to do. Now I am more sustainable, and webinars played a big role in this.Thanks to the broker, top-tier one!

Date of experience: 07 June 2024

Reply from ActivTrades

Hi there, Miguel Lopez!

We sincerely appreciate your feedback of our company!

We are happy to hear that you love our educational webinars and that they helped you improve your trading skills. Our central concern is to create comfortable conditions for traders and to ensure that you are satisfied with our products. We hope you will be with us for a long time!

Kind regards,

ActivTrades
Client Services

Rated 1 out of 5 stars

Cowboys, do not touch

Problem one, funding the account takes a long time. It is a manual mon-fri business hours process.
Problem 2 Support is not 7 days, not 24 hr
Problem 3 support does not get back to you
Problem 4 the telephone number does not connect to the managment desk e.g. English desk. The call was picked up by someone who was not front line, did not introduce himself, did not take my details
properly, hung up.
Problem 5 they do not respond to emails
Problem 6 the big one…. Trying to transfer funds out and close down…. Their policy is to refund to sending account, not a problem but they have lost the details. Be cause of their poor customer service, I can get hold of anyone to sort it out.
Problem 7 no answer on their online chat

Date of experience: 11 June 2024

Rated 5 out of 5 stars

Activtrades is the best broker

Activtrades is the best broker that I have used so far. Platform options are many, you got the Tradingview which is my personal favorite. Activetrader platform (Activetrades own platform) which is the Tradingview clone and they have mt5. I love Tradingview and Activetrader. The spreads are too good for all assets and stocks, it is difficult to see such low spreads on stocks cfds, 0 commissions on trades. They have an investor profile for stocks which is again beautiful, 0 swaps on that and 1:1 leverage. You got futures cfds on futures which is again something I trade all the time. In short, you got everything here. Withdrawals are fast, only Drawback was depositing money using UPI, it takes a few days sometimes for the deposit to be completed, withdrawals are fast though. Amazing customer support, it becomes really easy to communicate. Easy 5 star for Activetrades. :)

Date of experience: 01 May 2024

Reply from ActivTrades

Dear, Prof Se !

We are truly grateful to receive such complimentary feedback from our valued clients!

Kind regards,

ActivTrades
Client Services

Rated 5 out of 5 stars

I have a lot to learn and I think the…

I have a lot to learn and I think the support team have actually been very patient with me. I know I ask a lot of wuestions.
I have been taking advantage of the educational materials on the website and the webinars too, and it has been very helpful. I have found beginner courses to help me better understand some of the webinars, so thats pretty awesome.
Again, jsut want to thank the fantastic support team for all the assist.

Date of experience: 21 March 2024

Reply from ActivTrades

Hello there Raul Reyes,

Thank you for sharing your experience with us!

We are delighted to hear that our support team has been patient and helpful in assisting you with your questions. Providing excellent customer service is one of our top priorities, and we are glad to know that we have met your expectations in this regard. We are also pleased to hear that you have found our educational materials and webinars helpful in your learning journey.

Thank you for choosing ActivTrades, and we wish you success in your trading!

Kind regards,

ActivTrades
Client Services

Rated 5 out of 5 stars

Withdrawal

I have enjoyed ActivTrades until now, but I placed a withdrawal more than 48 hours ago and the money is still in my trading account. Update - they sorted this before the review even got posted!

Date of experience: 30 May 2024

Reply from ActivTrades

Hi, Simon Heather!

Thank you so much for giving us a positive review on our work! It’s very important for us.

Kind regards,

ActivTrades
Client Services

Rated 5 out of 5 stars

No requotes and slippages;

No requotes and slippages;
No hidden fees;
Rapid order execution;
Robust reputation;
Continue? I think it's enough for you guys to understand who is the boss. I'm sure that activtrades have already gone down in the history, especially knowing how long they are providing services on the market.
It caters to the needs of all traders, without exceptions and regardless of their experience.

Date of experience: 06 December 2023

Reply from ActivTrades

Hello, Javier Martínez!

You have enumerated the most significant part of our strong sides, and we are incredibly thankful to you for sharing your emotions with us!

Without a doubt, we don't impose any limitations or special requirements depending on the trader's proficiency level. We are welcoming everybody, as you have stressed, without any exceptions. Our trading environment is optimized for the demands of all traders, so we are inviting everybody!

Kind regards,

ActivTrades
Client Services