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I log into SE with a Yahoo OpenID, which I have to stop doing by July.

I apparently also have an email/password login. I don't remember ever creating one (although maybe that's what I used before SO had OpenID support?), and I certainly don't remember the password. And there doesn't seem to be any way to reset my password when logged in via OpenID. And the way to reset my password (account-recovery; thanks to Adam Lear) was not discoverable from anywhere I could find. Once you're logged in (via OpenID), there's no links to account recovery anywhere, even on the pages asking me to enter my email and password.


If I go to My Logins, I see two entries: Stack Exchange and Yahoo. The first one has a change password link.

So I click change password, and I'm taken to a page called password-reset, which looks like this:

password-reset screencap

It requires me to type in my current password. Which I don't know. There's no link anywhere to send a password-reset email, answer a challenge, or do any of the other usual alternatives.

This page could just have a link to account-recovery.


If I go back to My Logins and instead click add more logins…, I'm taken to a page called login-add. This page tells me "You are currently logged in as abarnert. Add another way to log in using any of the following services." And then it has this form:

enter image description here

This is an odd form for adding a login—i.e., registering an email and password—given that there's no confirm-password field.

I'm pretty sure this is a bug. But maybe I'm supposed to enter my email and desired password, and I'll be asked to confirm it later? Nope, I try that and click the Add Login button, and I get the error The email or password is incorrect.


I've tried searching around for other ways to reset my password, but everything I can find (links on the above-linked question, instructions on this question, etc.)) ultimately takes me to one of the same two pages, where I can't add an email because I already have one, or can't reset my password because I don't know it.

I also get the same behavior if I try it on a different network site instead of SO. (Unless I try it on one I've never visited before, but then it first requires me to login to connect to that site, which I can only do via my Yahoo OpenID because I don't know the password for my other login, which leaves me in the same state.)

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  • 1
    Have you tried account recovery?
    – Adam Lear StaffMod
    Commented Mar 13, 2018 at 17:58
  • @AdamLear I haven't—I was given a link to "account recovery", but it was to the "reset-password" page, not the "account-recovery" page. I'll try that now. Thanks!
    – abarnert
    Commented Mar 13, 2018 at 17:59
  • @AdamLear That seems to have worked.
    – abarnert
    Commented Mar 13, 2018 at 18:02
  • 1
    Glad to hear it. As I think about it more, we should probably just link to recovery from the password reset page.
    – Adam Lear StaffMod
    Commented Mar 13, 2018 at 18:03
  • @AdamLear Yes, that's pretty much exactly what I was expecting to find on that page. But meanwhile, it's still at least strange, if not a bug, that the add-login page is asking me to enter my existing email and password on a page about adding new logins, as a subform of a form about adding new logins, and with a button labeled Add Login. Doesn't that also need something done? And finally, the instructions in the "OpenID Ends" message should probably mention account-recovery for people who have passwords they haven't used in years since switching to OpenID (unless I'm the only one).
    – abarnert
    Commented Mar 13, 2018 at 18:08
  • @Adam not sure I follow... we won't be able to use any OpenID after July and forced to use only email/password? I thought only Stack Exchange OpenID was going down. Commented Mar 13, 2018 at 20:29
  • @ShadowWizard Everything is gonna be dropped except Google, Facebook, and email/password.
    – Adam Lear StaffMod
    Commented Mar 13, 2018 at 20:30
  • @ShadowWizard Read the link in the first line of the question; they explain everything pretty well there.
    – abarnert
    Commented Mar 13, 2018 at 20:38
  • Yes I know, thought Yahoo was in one line with Google and Facebook. Got it now. :) Commented Mar 13, 2018 at 20:40

1 Answer 1

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For anyone else who has this problem:

  • If you want to go back from OpenID to using that old email address, use account recovery.

  • If you don't have access to that email address, or want to migrate to a new email address instead, go to my logins, remove the Stack Exchange email/password login, then login-add a new one.

The first one worked for me, and I can't see why it wouldn't work for anyone else. The second one, I haven't tried, but I've been assured that it would work, and won't do anything wacky like unlink all your network accounts (and support would manually fix it if that did happen).

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