Tags: government

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Monday, December 11th, 2023

How Certain Algorithms to Improve the Human Condition Have Failed – The Markup

A terrific piece from Aaron Sankin that goes from Waldsterben to software development via firefighting and the RAND corporation.

Bureaucracies use measurements to optimize and rearrange the world around them. For those measurements to be effective, they have to be conducted in units as relevant as possible to the conditions on the ground.

Tuesday, October 24th, 2023

Time team: Documenting decisions & marking milestones · Paul Robert Lloyd

Here’s the transcript of Paul’s excellent talk at this year’s UX London:

How designers can record decisions and cultivate a fun and inclusive culture within their team.

Wednesday, December 21st, 2022

The Performance Inequality Gap, 2023 - Infrequently Noted

It is not an exaggeration to say that modern frontend is so enamoured by post-scarcity fairy tales that it is mortgaging the web’s future for another round of night drinking at the JavaScript party.

Strong—and true—words from Alex.

This isn’t working for users or for businesses that hire developers hopped up Facebook’s latest JavaScript hopium. A correction is due.

I concur.

Frontend’s failure to deliver in today’s mostly-mobile, mostly-Android world is shocking, if only for the durability of the myths that sustain the indefensible. We can’t keep doing this.

If you disagree, I encourage you to dive into the data that Alex shares.

Thursday, April 30th, 2020

Prioritizing users in a crisis: Building the California COVID-19 response site

This is a great case study of the excellent California COVID-19 response site. Accessibility and performance are the watchwords here.

Want to know their secret weapon?

A $20 device running Android 9, with no contract commitment has been one of the most useful and effective tools in our effort to be accessible.

Leaner, faster sites benefit everybody, but making sure your applications run smoothly on low-end hardware makes a massive difference for those users.

Tuesday, April 28th, 2020

Design Can Change the World - But It’s Up to Us to Make it So by Daniel Burka

There is a huge world out there where design isn’t embraced, where designers are clawing for resources, and where design isn’t prioritized. Most of the organizations that are changing your world don’t know much about design, aren’t looking for designers, and won’t even understand what designers are talking about when they show up at the front door.

Tuesday, June 18th, 2019

The New Wilderness (Idle Words)

An excellent piece by Maciej on the crucial difference between individual privacy and ambient privacy (and what that means for regulation):

Ambient privacy is not a property of people, or of their data, but of the world around us. Just like you can’t drop out of the oil economy by refusing to drive a car, you can’t opt out of the surveillance economy by forswearing technology (and for many people, that choice is not an option). While there may be worthy reasons to take your life off the grid, the infrastructure will go up around you whether you use it or not.

Because our laws frame privacy as an individual right, we don’t have a mechanism for deciding whether we want to live in a surveillance society. Congress has remained silent on the matter, with both parties content to watch Silicon Valley make up its own rules. The large tech companies point to our willing use of their services as proof that people don’t really care about their privacy. But this is like arguing that inmates are happy to be in jail because they use the prison library. Confronted with the reality of a monitored world, people make the rational decision to make the best of it.

That is not consent.

For more detail, I highly recommend reading his testimony to the senate hearing on Privacy Rights and Data Collection in a Digital Economy.

Tuesday, April 9th, 2019

Public Sans

A free and open source neutral sans-serif typeface, released as part of version two of the design system for the US federal government.

Sunday, March 25th, 2018

Paul Ford: Facebook Is Why We Need a Digital Protection Agency - Bloomberg

The word “leak” is right. Our sense of control over our own destinies is being challenged by these leaks. Giant internet platforms are poisoning the commons. They’ve automated it.

Monday, March 5th, 2018

Australian Government Open Language for Design

The design system for the Australian government is a work in progress but it looks very impressive. The components are nicely organised and documented.

(I’ve contributed a suggestion for the documentation in line with what I wrote about recently.)

Wednesday, October 4th, 2017

18F: Digital service delivery | Building a large-scale design system: How we created a design system for the U.S. government

Maya Benari provides an in-depth walkthrough of 18F’s mission to create a consistent design system for many, many different government sites.

When building out a large-scale design system, it can be hard to know where to start. By focusing on the basics, from core styles to coding conventions to design principles, you can create a strong foundation that spreads to different parts of your team.

There’s an interface inventory, then mood boards, then the work starts on typography and colour, then white space, and finally the grid system.

The lessons learned make for good design principles:

  • Talk to the people
  • Look for duplication of efforts
  • Know your values
  • Empower your team
  • Start small and iterate
  • Don’t work in a vacuum
  • Reuse and specialize
  • Promote your system
  • Be flexible

Wednesday, December 7th, 2016

Designing digital services that are accountable, understood, and trusted (OSCON 2016 talk)

Software is politics, because software is power.

The transcript of a tremendous talk by Richard Pope.

Tuesday, November 1st, 2016

The Digital Transition: How the Presidential Transition Works in the Social Media Age | whitehouse.gov

Kori Schulman describes the archiving of social media and other online artefacts of the outgoing US president. It’s a shame that a lot of URLs will break, but I’m glad there’s going to be a public backup available.

Best of all, you can get involved:

In the interim, we’re inviting the American public – from students and data engineers, to artists and researchers – to come up with creative ways to archive this content and make it both useful and available for years to come. From Twitter bots and art projects to printed books and query tools, we’re open to it all.

Wednesday, September 21st, 2016

The Internet Should Be a Public Good | Jacobin

A gripping history lesson of the internet and the ARPANET before it, emphasising the role of government funding.

Silicon Valley often likes to pretend that innovation is the result of entrepreneurs tinkering in garages. But most of the innovation on which Silicon Valley depends comes from government research, for the simple reason that the public sector can afford to take risks that the private sector can’t.

It’s precisely the insulation from market forces that enables government to finance the long-term scientific labor that ends up producing many of the most profitable inventions.

Today we have an internet effectively controlled by a small number of private companies.

Instead of trying to escape the bigness of the Internet, we should embrace it — and bring it under democratic control. This means replacing private providers with public alternatives where it’s feasible, and regulating them where it’s not.

There is nothing in the pipes or protocols of the Internet that obliges it to produce immense concentrations of corporate power. This is a political choice, and we can choose differently.

Tuesday, June 28th, 2016

Remarks at the SASE Panel On The Moral Economy of Tech

People who excel at software design become convinced that they have a unique ability to understand any kind of system at all, from first principles, without prior training, thanks to their superior powers of analysis. Success in the artificially constructed world of software design promotes a dangerous confidence.

Great stuff as usual from Maciej, ending with a rallying cry for us to pay attention to history:

This is not the first time an enthusiastic group of nerds has decided to treat the rest of the world as a science experiment. Earlier attempts to create a rationalist Utopia failed for interesting reasons, and since we bought those lessons at a great price, it would be a shame not to learn them.

There is also prior art in attempts at achieving immortality, limitless wealth, and Galactic domination. We even know what happens if you try to keep dossiers on an entire country.

If we’re going to try all these things again, let’s at least learn from our past, so we can fail in interesting new ways, instead of failing in the same exasperating ways as last time.

Monday, September 28th, 2015

18F — Introducing the U.S. Web Design Standards

The story behind the newly-released pattern library for the US government.

Monday, August 11th, 2014

The U.S. Digital Services Playbook

Design principles for the newly-formed USDS. I’ve added these to my collection.

Monday, August 4th, 2014

Drip, Drop, Groundswell

Cole Peters calls upon designers and developers to realise the power they have to shape the modern world and act accordingly.

It is in those of us who work in tech and on the web that digital privacy may find its greatest chance for survival. As labourers in one of the most pivotal industries of our times, we possess the knowledge and skills required to create tools and ecosystems that defend our privacy and liberties.

I don’t disagree, but I think it’s also important to recognise how much power is in the hands of non-designers and non-developers: journalists, politicians, voters …everyone has a choice to make.

Wednesday, August 21st, 2013

The apparent difficulty of living in my head, freelancing, working for large organisations and then descending in to paranoia.

I have a lot of admiration for Reverend Dan Catt.

I don’t want to be in a position where I say “Hey, I’m working at Google, no no, don’t worry, the good bit of Google”, because goodness knows I did enough of that at Yahoo.

Sunday, June 23rd, 2013

Tuesday, March 12th, 2013

We’re not ‘appy. Not ‘appy at all.

An excellent explanation from Tom Loosemore on why the Government Digital Service is putting its energy into open standards and the web, rather than proprietary native apps.