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RELATE 2024: Zendesk unveils the industry’s most complete service solution for the AI era
CX leader launches AI agents, agent copilot, and AI-powered Workforce Engagement Management (WEM) to power exceptional service
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Zendesk Head of AI on unlocking the power of AI
Zendesk recently hosted a panel discussion, uniting tech industry experts to shed light on effective AI…
Q&A with Zendesk Chief Technology Officers
Customer experience (CX) has undergone a significant evolution in recent decades as a result of technological…
Zendesk launches venture fund to fuel AI startups
SAN FRANCISCO and LONDON – June 20, 2024 – Zendesk, the company providing the most complete…
Supporting World Environment Day: Zendesk launches first Supplier Sustainability Guide
At Zendesk, we believe a collective approach is essential to forge a low carbon future for…
Zendesk welcomes Chris Donato as President of Sales and Field Engineering
Zendesk announced today it has appointed Chris Donato as its new President of Global Sales and…
Zendesk honored for social impact and crisis response initiatives
Zendesk and Tech for Good partner, The International Rescue Committee’s (IRC), have won two Engage for…
Zendesk Rolls Out OpenAI's GPT-4o, Enhancing AI-Powered Customer Interactions
At Zendesk we are committed to providing the best Generative AI experiences to our customers, and…
AI-augmented work is here and it’s making the employee experience better, says Zendesk report
Zendesk today released its annual Employee Experience (EX) Trends Report, signaling a consensus among businesses that…
Press releases
June 20, 2024
Zendesk launches venture fund to fuel AI startupsApril 16, 2024
Zendesk collaborates with Anthropic and AWS to help businesses deliver exceptional AI-powered customer experiencesMarch 13, 2024
Zendesk to Acquire Ultimate