Reviewers revealed: Who writes the most one-star and five-star reviews?

We dug into our reviews to find out who has the loudest voice on Trustpilot and pulled the most common names of reviewers dishing out glowing five-star stories and stinging one-star critiques. 

In this article, we’ve shared the top 15 names of consumers who leave the most one-star and five-star reviews in the US, UK and Italy. These reviewers are quick to celebrate great experiences but don’t shy away from highlighting the negative elements either. Their honest feedback ultimately helps other consumers make informed decisions and tells businesses what’s working and what’s not so they can make improvements. 

The name John is top for one-star reviews in the US, with the rest of the top five positions filled by David, Michael, Chris and James. Looking at specific categories, John is also first for negative reviews in Business Services, Electronics and Technology, Shopping and Fashion, and Money and Insurance. Meanwhile, Lisa left the most 1* reviews in our Beauty and Wellbeing category. 

1. John

2. David

3. Michael

4. Chris

5. James

6. Mike

7. Mark

8. Robert

9. Alex

10. Paul

11. Lisa

12. Sarah

13. Steve

14. Sam

15. Daniel
    

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As well as leaving the most one-star reviews, John also takes the top spot for the most five-star reviews overall in the US. In fact, the top three are the same, with David and Michael also taking second and third place on the list, which makes sense given the popularity of these names. Chris, who was in fourth position on the one-star list drops to 11th for five-star reviews. Mary, Linda, Susan and Karen make an appearance in the top 15 for five-star reviews but weren’t on the one-star list. Lisa left the most five-star reviews in Beauty and Wellbeing while Michael was top for Money and Insurance. 

1. John

2. David

3. Michael

4. Robert

5. James

6. Mary

7. Linda

8. Mark

9. Richard

10. Susan

11. Chris

12. Lisa

13. Karen

14. William

15. Mike

Recommended reading: A critical analysis of the 5-star experience

David takes the top spot for writing the most one-star and five-star reviews overall in the UK. Paul, John, Chris and Mark make up the rest of the top 5 across both lists too, with a slight difference in the order. When we delved into more specific categories, David came out top again for one-star reviews in Electronics and Technology, Home and Garden, and Money and Insurance. Sarah left the most one-star reviews in Beauty and Wellbeing and Shopping and Fashion.

1. David

2. Paul

3. John

4. Chris

5. Mark

6. James

7. Sarah

8. Steve

9. Michael

10. Andrew

11. Peter

12. Richard

13. Sam

14. Emma

15. Alex

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The top five names in this list paint a similar picture to the one-star review list, which makes sense as they’re popular names. Places 6-15 look a little different, with Susan, Karen and Julie making an appearance. Alex and Emma, who were 14 and 15 on the one-star list, are nowhere to be seen in the top 15 for five-star reviews. The most five-star reviews in Beauty and Wellbeing were left by Sarah, David and Karen, while Sarah and David also left the most five-star reviews in Shopping and Fashion, along with Paul.

1. David

2. John

3. Paul

4. Mark

5. Chris

6. Sarah

7. Michael

8. Peter

9. James

10. Andrew

11. Richard

12. Susan

13. Karen

14. Steve

15. Julie

Recommended reading: How businesses use your reviews to get better

Reviewers named Marco left the most one-star reviews on Trustpilot in Italy overall, with Andrea, Francesco, Luca and Giuseppe completing the top five. An analysis of specific categories showed Marco was also in the top spot for reviews in Business Services, Home and Garden, Money and Insurance, and Shopping and Fashion. Andrea contributed the most 1* reviews in Electronics and Technology.

1. Marco

2. Andrea

3. Francesco

4. Luca

5. Giuseppe

6. Antonio

7. Alessandro

8. Paolo

9. Roberto

10. Stefano

11. Fabio

12. Giovanni

13. Francesca

14. Laura

15. Anna

Marco, Andrea and Francesco and took top three for five-star reviews overall, while Luca (number four for one-star reviews) is in seventh place in this list. Giuseppe left the most five-star reviews in Money and Insurance, while Marco took top spot for Business Services, Electronics and Technology, Home and Garden, and Shopping and Finance. 

1. Marco

2. Andrea

3. Francesco

4. Giuseppe

5. Alessandro

6. Roberto

7. Luca

8. Antonio

9. Stefano

10. Paolo

11. Giovanni

12. Fabio

13. Francesca

14. Massimo

15. Laura

Just like these reviewers, you can make your voice heard by sharing feedback with the businesses you’ve worked with. Sign up for a free account to leave reviews of amazing experiences, concerns and everything in between. You’ll help businesses understand what matters to you and help other people find companies they can trust.

Trustpilot is a review platform that is open to all. The companies and profile pages referenced in this article are provided for informational purposes only and are not recommended, endorsed by, or representative of the views of Trustpilot. The Trustpilot companies linked in this post are expected to abide by Trustpilot’s Guidelines, but have not been reviewed for compliance.