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Brother MFC-L3780CDW Wireless Digital Color All-in-One Printer with Laser Quality Output, Single Pass Duplex Copy & Scan | Includes 4 Month Refresh Subscription Trial ¹ Amazon Dash Replenishment Ready

Amazon's Choice highlights highly rated, well-priced products available to ship immediately.
Amazon's Choice in Laser Computer Printers by Brother

$499.98

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Ships from MyOfficeInnovations/Staples, Inc.
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Purchase options and add-ons

Brand Brother
Connectivity Technology Wi-Fi, USB, Ethernet, NFC
Printing Technology Laser
Special Feature Auto-Duplex, Network-Ready
Color White
Model Name New MFCL3780CDW: Adds Optional Paper Tray
Printer Output Color
Maximum Print Speed (Color) 31 ppm
Max Printspeed Monochrome 31 ppm
Item Weight 47.8 Pounds

About this item

  • Best for Small Businesses, the Brother MFC-L3780CDW wireless multi-function digital color printer with copy, scan, and fax functionalities consistently produces pristine, laser-quality output on every page.
  • AMPLIFY YOUR PROFESSIONAL DOCUMENTS. With the consistent performance of laser-quality digital color printing.
  • MAXIMIZE EFFICIENCY WITH ALL-IN-ONE FUNCTIONALITY. Achieves print speeds up to 31 ppm(1) and scan speeds up to 29/22 ipm(2) (black/color) with the added timesaving benefit of single-pass duplex copy and scan.
  • RELIABLE RESULTS WITH BROTHER GENUINE TONER. When it’s time to replace your printer toner, be sure to choose Brother Genuine TN229 Standard Yield, TN229XL High Yield, or TN229XXL Super High Yield. And with Refresh EZ Print Subscription Service, you’ll never worry about running out of toner and you’ll enjoy savings of up to 50%(3) on Brother Genuine Toner. Get started with Refresh today with a Free Trial.(4) https://www.officedepot.com/l/brand/brotherrefresh
  • FLEXIBLE CONNECTION OPTIONS. Built-in dual band wireless (2.4GHz / 5GHz)(5), Gigabit Ethernet and Wi-Fi Direct connections, plus USB interface for local connection to a single computer.

Frequently bought together

This item: Brother MFC-L3780CDW Wireless Digital Color All-in-One Printer with Laser Quality Output, Single Pass Duplex Copy & Scan | Includes 4 Month Refresh Subscription Trial ¹ Amazon Dash Replenishment Ready
Get it as soon as Friday, Aug 2
Only 16 left in stock - order soon.
Sold by HiTouch Business Services a BU of Staples and ships from Amazon Fulfillment.
+
$179.99
Get it as soon as Wednesday, Jul 31
In Stock
Sold by New & Best and ships from Amazon Fulfillment.
+
$82.99
Get it as soon as Wednesday, Jul 31
In Stock
Ships from and sold by Amazon.com.
Total price:
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From the brand


From the manufacturer

MFCL3780CDW digital color printer with mobile phone open to Brother Mobile Connect app
Brother Genuine TN229 4PK toner carton with four toner cartridges in black, cyan, magenta & yellow

Brother Genuine Toner – See a genuine difference

Combining superior quality and consistent performance in vibrant color and crisp black and white. Choose from cartridge varieties including cost-effective high yield, super high yield, and multipacks.

Brother Mobile Connect app w MFCL3780CDW toner levels, document print, photo print, scan, copy, fax

Brother Mobile Connect - A powerful business tool

A customizable app that enables secure remote printing and scanning to your mobile device. Plus, monitor toner levels, order Brother Genuine supplies, and more.(7)

For Best Results Choose Brother Genuine Toner

Brother Genuine TN229BK Standard Yield 1 Black Toner Cartridge in Box

TN229BK

Brother Genuine TN229XLBK High Yield 1 Black Toner Cartridge in Box

TN229XLBK

Brother Genuine TN229XXLBK Super High Yield 1 Black Toner Cartridge in Box

TN229XXLBK

Brother Genuine TN229C Standard Yield 1 Cyan Toner Cartridge in Box

TN229C

Brother Genuine TN229M Standard Yield 1 Magenta Toner Cartridge in Box

TN229M

Brother Genuine TN229Y Standard Yield 1 Yellow Toner Cartridge in Box

TN229Y

Brother Genuine TN229 4-Pk Standard Yield Black, Cyan, Magenta, and Yellow Toner Cartridges in Box

TN2294PK

Customer Reviews
3.4 out of 5 stars
5
4.2 out of 5 stars
35
2.8 out of 5 stars
10
5.0 out of 5 stars
4
3.5 out of 5 stars
3
3.8 out of 5 stars
5
3.9 out of 5 stars
12
Price
$68.99 $82.99 $110.49 $73.49 $260.49
Description
Standard Yield High Yield Super High Yield Standard Yield Standard Yield Standard Yield Standard Yield 4-pack
Approximate Page Yield(10)
1,500 pages 3,000 pages 4,500 pages 1,200 pages 1,200 pages 1,200 pages 1,500 BK / 1,200 CMY pages
Cartridge Color
Black Black Black Cyan Magenta Yellow Black, Cyan, Magenta, Yellow
What's In the Box
1 Black Toner Cartridge 1 Black Toner Cartridge 1 Black Toner Cartridge 1 Cyan Toner Cartridge 1 Magenta Toner Cartridge 1 Yellow Toner Cartridge 4 Color Toner Cartridges
Brother Genuine Reliability

Find the Printer That Works for Your Business

Brother MFCL3780CDW Digital Color All-in-One Printer with Touchscreen, Auto Document Feed, USB Host

MFC-L3780CDW

Brother HL-L3295CDW Digital Color Printer with Touchscreen and USB Host

HL-L3295CDW

Brother MFC-L3720CDW Digital Color All-in-One Printer with Touchscreen and Auto Document Feed

MFC-L3720CDW

Brother MFCL8610CDW Business Color Laser All-in-One Printer w/ Touchscreen, Auto Doc Feed, USB Host

MFC-L8610CDW

Customer Reviews
4.4 out of 5 stars
743
4.3 out of 5 stars
18
4.3 out of 5 stars
2,161
4.2 out of 5 stars
612
Price
$499.98 $369.99 $399.99 $549.99
Functions
Print, Copy, Scan, Fax Print Print, Copy, Scan, Fax Print, Copy, Scan, Fax
Max Print Speed (bk/cl)(2)
31 ppm / 31 ppm 31 ppm / 31 ppm 19 ppm / 19 ppm 33 ppm / 33 ppm
Stnd Tray Cap(3) / (option)(4)
250 / (500) sheets 250 / (500) sheets 250 sheets 300 / (1,050) sheets
Duplex Capabilities
Print, Copy, Scan Print Print Print
LCD Display
3.5” Color touchscreen 2.7” Color touchscreen 3.5” Color touchscreen 3.7” Color touchscreen
Flatbed Scan Glass
Auto Document Feeder Cap.(3)
50 pages 50 pages 50 pages
Standard Interfaces(6)
Wi-Fi, Gigabit Ethernet, USB Wi-Fi, Gigabit Ethernet, USB Wi-Fi, USB Wi-Fi, Gigabit Ethernet, USB
Near Field Communication
In-Box Toner Yield (bk/cl)(10)
2,300 / 1,200 pages 2,300 / 1,200 pages 1,000 / 1,000 pages 3,000 / 1,800 pages
Replacement Toner (bk/cl)
TN229, TN229XL, TN229XXL TN229, TN229XL, TN229XXL TN229, TN229XL TN431, TN433
Refresh Subscription Eligible

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Brother MFC-L3780CDW Wireless Digital Color All-in-One Printer with Laser Quality Output, Single Pass Duplex Copy & Scan | Includes 4 Month Refresh Subscription Trial ¹ Amazon Dash Replenishment Ready
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Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Price$299.98$399.99$369.99$649.98$549.99
Delivery
Get it as soon as Friday, Aug 2
Get it Jul 31 - Aug 1
Get it as soon as Friday, Aug 2
Get it as soon as Wednesday, Jul 31
Get it as soon as Monday, Aug 5
Get it as soon as Tuesday, Aug 6
Customer Ratings
Print Quality
4.4
4.4
3.9
4.4
4.0
4.1
Tech Support
3.8
3.5
3.2
3.1
3.4
Sleep mode
4.4
4.2
5.0
4.1
Value for money
4.4
4.0
3.9
3.6
Touch Screen
3.9
4.3
3.8
Sold By
HiTouch Business Services a BU of Staples
Fast and Precise by Staples
Amazon.com
Amazon.com
Amazon.com
Amazon.com
printer output
Color
Monochrome
Color
Color
Color
Color
printer technology
Laser
Laser
Laser
Laser
Laser
Laser
paper size
8.5 x 11, 8.5 x 14, 4 x 6
8.50 x 11, 8.50 x 14, 8.30 x 11.70, 5.80 x 8.30, 4.10 x 5.80, 7.25 x 10.50, 4.30 x 8.60, 3.37 x 9, 3 x 5
8.5 x 11, 8.5 x 14, 4 x 6
8.5 x 11, 8.5 x 14, 4 x 6
8.30 x 11.70, 8.50 x 11, 5.80 x 8.30, 5.80 x 8.30, 7.25 x 10.50, 8.50 x 14, 8.27 x 13, 4.80 x 9.50, 4.30 x 8.60, 3.37 x 9, 3 x 5
8.30 x 11.70, 8.50 x 11, 5.80 x 8.30, 5.80 x 8.30, 7.25 x 10.50, 8.50 x 14, 8.27 x 13, 4.80 x 9.50, 4.30 x 8.60, 3.37 x 9, 3 x 5
print media type
paper plain, labels, envelopes, glossy photo paper, card stock
paper plain
paper plain, labels, envelopes, glossy photo paper, card stock
paper plain, labels, envelopes, glossy photo paper, card stock
card stock, envelopes, paper plain, labels
card stock, envelopes, paper plain, labels
max input sheets
250
250
250
250
500
300
connectivity tech
USB, Wi-Fi, Ethernet, NFC
Wi-Fi, wired
USB, Wi-Fi
USB, Wi-Fi
wired, wireless
USB, Ethernet, Wi-Fi

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Warranty & Support

Product Warranty: For warranty information about this product, please click here

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What's in the box

  • Toner Cartridges
  • Product Description

    The Brother MFC-L3780CDW wireless all-in-one, digital color printer with copy, scan, and fax functionalities is engineered to offer small business leaders an extraordinary level of efficiency with astounding print speeds and productivity-propelling features. Consistently produces pristine, laser-quality prints for smudge-free documents that capture the attention of clients, customers, and colleagues. Reaching print speeds up to 31 pages per minute (ppm)(2) and scan speeds up to 29/22 images per minute (ipm)(9) (black/color) plus versatile paper handling and an intuitive 3.5” touchscreen help your business thrive by boosting productivity and simplifying tasks. ENERGY STAR® compliant and EPEAT® Silver rated, the MFC-L3780CDW is designed with eco-friendly printer features including Eco Mode, Toner Save Mode, and automatic duplex printing. Advanced security features help safeguard sensitive information while printing, including the added protection of an NFC card reader for badge authentication. Engineered and supported by Brother with a 1-year limited warranty and free Brother online, call, or live chat support for the life of your printer, the MFC-L3780CDW is a hard-working and effective addition to any small workspace. 4. Disclaimers 1. Requires enrollment in a monthly billed Brother Refresh EZ Print Subscription service plan based on monthly printed page allotments. Unused pages roll over, limitations apply. Additional page set charges and taxes apply during trial. Plan, options offer, and pricing subject to change. Open to new subscribers located in the contiguous United States only. After the free trial period your credit card will be charged on a monthly basis for the Plan Fee, Overages, and Taxes in accordance with the Terms of Service. Overage fees will apply during free trial. Your service will continue on a month-to-month basis until you cancel it. May be canceled at any time. Upon cancellation, cartridge will be deactivated and must be replaced at users’ expense in order to continue printing. 2. Based on one-sided printing. Change from default setting required. 3. Maximum capacity based on using 20 lb. paper. 4. Maximum capacity based on using 20 lb. paper. Additional purchase required. 5. Requires an Internet connection and an account with desired service. 6. Requires connection to a wireless network. 7. Free app download and wireless connection required. Compatibility may vary based on device and operating system. 8. Based on monthly subscription cost in U.S. for Color Laser High Plan vs. average cost per page of eligible like standard capacity cartridges. Savings will vary based on Refresh EZ Print Subscription plan selected. 9. Color and monochrome scan speed with all advanced features turned off, Letter at 300dpi. Wi-Fi Direct is a registered trademark of Wi-Fi Alliance®. EPEAT is a trademark of the Green Electronics Council in the United States and other countries. ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Images are for illustrative purposes only. Specifications subject to change.

    Customer reviews

    4.4 out of 5 stars
    743 global ratings

    Customers say

    Customers like the ease of use, performance, and quality of the printer. They mention that it's easy to set up, prints fast, and is a great home office printer. Customers also appreciate connectivity, scanning, and print quality. That said, opinions are mixed on color print quality, and value.

    AI-generated from the text of customer reviews

    93 customers mention "Performance"69 positive24 negative

    Customers like the performance of the printer. They mention that it works well for their needs, and produces high-quality prints quickly. They appreciate the double-sided scan feature, saying it works seamlessly.

    "...Good print and scan quality and fast. Easy to set up and connect to wifi and my devices for wireless printing/scanning." Read more

    "...Software is very stable (unlike HP's, which was always in need of fixing somehow). Support is better and live chat useful." Read more

    "...I expect to buy more for my staff as theirs age out!It is quite, fast, and does dual sided scans, copies and prints." Read more

    "...I ain't never seen a contraption work this dang good. It's faster than a coon dog on a hot scent and quieter than a church mouse on Sunday...." Read more

    76 customers mention "Print quality"61 positive15 negative

    Customers are happy with the print quality of the printer. They say it's a very nice printer with great quality output. Some customers also mention that the printer is cheap and has been flawless in most functions. They also say that the cartridges last a long time and that it prints quickly and vibrantly.

    "...Good print and scan quality and fast. Easy to set up and connect to wifi and my devices for wireless printing/scanning." Read more

    "I had an HP AIP color laser and for 6 yrs. it produced high quality prints but the software was a constant pain in the ass and printing was often..." Read more

    "...I expect to buy more for my staff as theirs age out!It is quite, fast, and does dual sided scans, copies and prints." Read more

    "...The instructions were all easy to understand, the print quality is fantastic, and the scanner is even impressive...." Read more

    49 customers mention "Ease of use"42 positive7 negative

    Customers find the printer easy to use and setup. They mention that it prints effortlessly, scans beautifully, and copies even. They also say that installing and replacing toner cartridges is fast and easy. Overall, most are happy with their purchase and recommend it to others.

    "...Good print and scan quality and fast. Easy to set up and connect to wifi and my devices for wireless printing/scanning." Read more

    "...for a week and it's great quality, quieter than the HP, prints effortlessly, scans beautifully, copies even many 2 sided pages and manuals very..." Read more

    "...It set up wireless so easy I am suspicious. The instructions were all easy to understand, the print quality is fantastic, and the scanner is even..." Read more

    "...It's simple to use and ready for Amazon Dash Replenishment. Overall, it's great!" Read more

    22 customers mention "Quality"22 positive0 negative

    Customers are satisfied with the quality of the printer. They mention that it is a great home office printer, all in one printer, and multifunction color printer. Some say that it works perfectly and they have no complaints.

    "This is a great printer for a home office. It scans double sided, also prints duplex, the print quality is very good...." Read more

    "...colored, textured backgrounds and it is all really, really clean and good. Very happy with the print quality...." Read more

    "Great for basic user and low operating cost. Brother printers have done very well for us. We have many of these in service and no complaints." Read more

    "Great for color scanning and printing. Completely satisfied." Read more

    21 customers mention "Scanning"15 positive6 negative

    Customers like the scanning capabilities of the printer. They say it scans beautifully, copies easily, and does duplex scanning and printing. They also say the scanner is clean and multi format-able. Some customers mention that the setup is fairly easy and the shortcuts are useful. They like that the scanner can scan with an ADF and flatbed, and that the scanning resolution is great.

    "...it's great quality, quieter than the HP, prints effortlessly, scans beautifully, copies even many 2 sided pages and manuals very straight and clean...." Read more

    "...It is quite, fast, and does dual sided scans, copies and prints." Read more

    "...easy to understand, the print quality is fantastic, and the scanner is even impressive...." Read more

    "...would randomly lose connection with the network or refuse to scan to certain computers...." Read more

    16 customers mention "Connectivity"12 positive4 negative

    Customers like the connectivity of the printer. They mention that it's able to print wirelessly from their laptop and Android phone, and that the wifi printing feature is great and works seamlessly. They also appreciate that it is easy to set up and connect to WiFi and their devices for wireless printing.

    "...Good print and scan quality and fast. Easy to set up and connect to wifi and my devices for wireless printing/scanning." Read more

    "...It receives the print jobs over wifi, wakes up, and spits out quality prints faster than anything we have owned in the past...." Read more

    "...It went to sleep that was more like a coma. Many connection problems--so, it became time to move up to color...." Read more

    "The Wireless Color Printer is good! The single-pass duplex feature is handy for copying and scanning...." Read more

    33 customers mention "Value"21 positive12 negative

    Customers are mixed about the value of the printer. Some mention it's an excellent value, inexpensive printer with some great features for home office or small business, and worth the investment. However, others say that the third party cartridges are expensive and the drum is disappointing for the money dropped.

    "...It wasn’t cheap however it was worth the investment…I expect to buy more for my staff as theirs age out!..." Read more

    "...So it's pricy but LESS pricey than just about any other color lasers, and the cost per page is at or below all of the competition...so I'm totally..." Read more

    "...We came across this and noticed the cheaper print cost and the generally higher level of customer satisfaction...." Read more

    "Great for basic user and low operating cost. Brother printers have done very well for us. We have many of these in service and no complaints." Read more

    20 customers mention "Color print quality"10 positive10 negative

    Customers are mixed about the color print quality of the printer. Some mention that the black print as well as the color is excellent, the color fidelity for copying is also quite good, and the prints are clearer than a moonshine jar. However, others say that the color quality is really dull, and there are lines where it prints solid colors.

    "...This Brother produces the quality color prints of them all. It wasn’t cheap however it was worth the investment…..." Read more

    "...The color isn't brilliant for a new machine.Lastly, it has a cheap tinny sound when printing.What a disappointment!..." Read more

    "...And let me tell ya, the prints are clearer than a moonshine jar after three rounds of washin'...." Read more

    "...Neither are true. There's often a random vertical blue line down my print jobs...." Read more

    Very Happy
    5 out of 5 stars
    Very Happy
    So far we are very happy with our choice. We debated on getting the one that did not do duplex when you scanned or copied and decided to spend the extra money to get this one that does it all. So happy we did. Set up went well, we use wireless from our phone and IPads to mainly print.
    Thank you for your feedback
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    Top reviews from the United States

    Reviewed in the United States on July 1, 2024
    Model name: New MFCL3780CDW: Adds Optional Paper TrayVerified Purchase
    So far it works great! Have scanned pages and printed. It's quieter than the very old printer I had before. It's big and takes up more space than my old one but is worth it. Good print and scan quality and fast. Easy to set up and connect to wifi and my devices for wireless printing/scanning.
    Reviewed in the United States on May 4, 2024
    Model name: New MFCL3780CDW: Adds Optional Paper TrayVerified Purchase
    I had an HP AIP color laser and for 6 yrs. it produced high quality prints but the software was a constant pain in the ass and printing was often impossible due to it resetting one or more details in software. Previously I have had 6 Brother monochrome lasers and never had a bit of trouble. This beauty has been installed for a week and it's great quality, quieter than the HP, prints effortlessly, scans beautifully, copies even many 2 sided pages and manuals very straight and clean. Software is very stable (unlike HP's, which was always in need of fixing somehow). Support is better and live chat useful.
    13 people found this helpful
    Report
    Reviewed in the United States on May 9, 2024
    Model name: New MFCL3780CDW: Adds Optional Paper TrayVerified Purchase
    I have owned many multifunction laser printers and have been happy with all of them. This Brother produces the quality color prints of them all. It wasn’t cheap however it was worth the investment…
    I expect to buy more for my staff as theirs age out!
    It is quite, fast, and does dual sided scans, copies and prints.
    4 people found this helpful
    Report
    Reviewed in the United States on July 10, 2024
    Model name: New MFCL3780CDW: Adds Optional Paper TrayVerified Purchase
    "Well, butter my biscuit and call me a tech genius, this here printer done took me by surprise! I ain't never seen a contraption work this dang good. It's faster than a coon dog on a hot scent and quieter than a church mouse on Sunday. The first time I used it, I thought it was broke 'cause it ain't make no noise! I was expectin' a ruckus like my ol' pickup truck, but nope, it just hummed along like it was singin' a lullaby. And let me tell ya, the prints are clearer than a moonshine jar after three rounds of washin'. I printed a picture of my cousin Earl's mullet and you could see each and every glorious strand! Now, if you're lookin' for a printer that don't need no fancy pants degree to operate, this is the one for you. I ain't no city slicker, but I got it up and runnin' in no time. Just plug it in, hit the button, and watch the magic happen. Only thing is, it don't come with no possum-trap setting, but hey, can't have it all, right? So, if y'all need a printer that gets the job done without any fuss, get yerself one of these bad boys. You'll be happier than a pig in mud!"
    7 people found this helpful
    Report
    Reviewed in the United States on May 5, 2024
    Model name: New MFCL3780CDW: Adds Optional Paper TrayVerified Purchase
    I have had a 2780 for years...and it was just cranky and hard to get along with. The song and dance you have to go through to convince it you had changed the toner, for example. It went to sleep that was more like a coma. Many connection problems--so, it became time to move up to color. Brother came out with the best bang for the buck...again... so I figured with Prime and free return and stuff, let's live dangerously.

    It's been about a month of fairly heavy use--pretty light color demands so far. I'm amazed. It set up wireless so easy I am suspicious. The instructions were all easy to understand, the print quality is fantastic, and the scanner is even impressive. The scanner SOFTWARE is going to take some getting used to--but it does the job.

    So it's pricy but LESS pricey than just about any other color lasers, and the cost per page is at or below all of the competition...so I'm totally happy with it and have already recommended it. I'll update this review if it starts acting like it's ancestor.
    14 people found this helpful
    Report
    Reviewed in the United States on February 24, 2022
    Model name: Old MFCL3770CDWVerified Purchase
    I purchased this printer for a dept of 5 users within our company. From day 1, the printer had 3 visible specks on every single printout but no one in the dept bothered to let me know until almost 50 days later. So 1st let me own up to the fact that - Yes, we missed the Amazon window of return by 30 days. I did some research & removed each toner cartridge to look at each drum closely only to find out that 1 of the drums has physical damage - scratches which is causing the 3 specks on every printout. I reached out to the Amazon seller ETech Express and explained that we are seeing visible specks and we have date/time stamped printed documents showing that this issue has been occurring since day 1. I also looked at my original purchase info to confirm that this was NOT A REFURBED printer. I asked ETech Express to confirm if this was a brand new item (not refurb) and if that is the case, why would the drum already have scratches on it? I immediately received an automated response telling me that I missed my window of return with no attempt to address to my questions or concerns. Basically, you and the printer are no longer our problem.

    LIFE OF DRUM WARRANTY KIT REPLACEMENT
    I now decide to move on & contact Brother regarding the problem since the printer has a 1 year warranty – right? WRONG- the drums are considered a consumable printer part and are NOT covered under the 1 year warranty. The drums only have a 90 day warranty. There are 4 drums in this unit at approx $80.00/each. After complaining to three levels of tech support at Brother and pulling the corporate buyer card – they agreed to replace my drum kit for free.

    TONER CARTRIDGES DON’T LAST PRINTER WON’T PRINT UNTIL YOU REPLACE THEM

    According to the page counter, this printer has printed about 4700 documents in five months. We manually kept track of the before/after number in between replacing cartridges. We get about 500 black/white printouts from a high yield cartridge before it forces you to replace the toner cartridge. The printer literally stops printing until you change the cartridge. When you take the cartridge out, you can tell that it still has a substantial amount of toner left in it. It’s definitely not empty. Don’t quote me on this BUT I think B@RoTHER is currently embroiled in a lawsuit where they are being accused of doing this deliberately to sell more toner. And yes, I know there are tons of videos that show you how to disable the low ink notification BUT we should NOT have to trick a $700.00 printer into using ALL of an $80.00 toner cartridge.
    Customer image
    1.0 out of 5 stars $700.00 PIECE OF GARBAGE
    Reviewed in the United States on February 24, 2022
    I purchased this printer for a dept of 5 users within our company. From day 1, the printer had 3 visible specks on every single printout but no one in the dept bothered to let me know until almost 50 days later. So 1st let me own up to the fact that - Yes, we missed the Amazon window of return by 30 days. I did some research & removed each toner cartridge to look at each drum closely only to find out that 1 of the drums has physical damage - scratches which is causing the 3 specks on every printout. I reached out to the Amazon seller ETech Express and explained that we are seeing visible specks and we have date/time stamped printed documents showing that this issue has been occurring since day 1. I also looked at my original purchase info to confirm that this was NOT A REFURBED printer. I asked ETech Express to confirm if this was a brand new item (not refurb) and if that is the case, why would the drum already have scratches on it? I immediately received an automated response telling me that I missed my window of return with no attempt to address to my questions or concerns. Basically, you and the printer are no longer our problem.

    LIFE OF DRUM WARRANTY KIT REPLACEMENT
    I now decide to move on & contact Brother regarding the problem since the printer has a 1 year warranty – right? WRONG- the drums are considered a consumable printer part and are NOT covered under the 1 year warranty. The drums only have a 90 day warranty. There are 4 drums in this unit at approx $80.00/each. After complaining to three levels of tech support at Brother and pulling the corporate buyer card – they agreed to replace my drum kit for free.

    TONER CARTRIDGES DON’T LAST PRINTER WON’T PRINT UNTIL YOU REPLACE THEM

    According to the page counter, this printer has printed about 4700 documents in five months. We manually kept track of the before/after number in between replacing cartridges. We get about 500 black/white printouts from a high yield cartridge before it forces you to replace the toner cartridge. The printer literally stops printing until you change the cartridge. When you take the cartridge out, you can tell that it still has a substantial amount of toner left in it. It’s definitely not empty. Don’t quote me on this BUT I think B@RoTHER is currently embroiled in a lawsuit where they are being accused of doing this deliberately to sell more toner. And yes, I know there are tons of videos that show you how to disable the low ink notification BUT we should NOT have to trick a $700.00 printer into using ALL of an $80.00 toner cartridge.
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    137 people found this helpful
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    Top reviews from other countries

    JorgeMRF
    5.0 out of 5 stars Tiempo de entrega
    Reviewed in Mexico on May 10, 2024
    Model name: New MFCL3780CDW: Adds Optional Paper TrayVerified Purchase
    Muy buen equipo. facil de instalar y de operar. El unico inconveniente que podría mencionar es el tiempo de espera. Para Ciudad de México tardó 3 semanas y media.
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    JorgeMRF
    5.0 out of 5 stars Tiempo de entrega
    Reviewed in Mexico on May 10, 2024
    Muy buen equipo. facil de instalar y de operar. El unico inconveniente que podría mencionar es el tiempo de espera. Para Ciudad de México tardó 3 semanas y media.
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    Al N.
    5.0 out of 5 stars Reliable, quick, bulky as expected
    Reviewed in Canada on March 2, 2021
    Model name: Old MFCL3770CDWVerified Purchase
    I bought this Brother because it was highly rated and am not disappointed. If you are picking this up after being used to a typical black and white laser printer, just remember that color laser multifunction printers have a large footprint. I like it better that my HP MFP M281fdw. They are both about the same size but the HP seems to cause more issues than the Brother. The HP is a little "prettier" on a desktop though.
    I get about a year on the high capacity toner cartridges on the HP using the printer for my office; I expect about the same from the Brother. Yes, I recommend it and would by another before I would by another HP.
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    Al N.
    5.0 out of 5 stars Reliable, quick, bulky as expected
    Reviewed in Canada on March 2, 2021
    I bought this Brother because it was highly rated and am not disappointed. If you are picking this up after being used to a typical black and white laser printer, just remember that color laser multifunction printers have a large footprint. I like it better that my HP MFP M281fdw. They are both about the same size but the HP seems to cause more issues than the Brother. The HP is a little "prettier" on a desktop though.
    I get about a year on the high capacity toner cartridges on the HP using the printer for my office; I expect about the same from the Brother. Yes, I recommend it and would by another before I would by another HP.
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    Dinu
    5.0 out of 5 stars Working well for me
    Reviewed in Australia on February 14, 2021
    Model name: Old MFCL3770CDWVerified Purchase
    Great device, seems a bit of a heavy toner user...
    Luis Robles
    5.0 out of 5 stars Valió la pena la espera
    Reviewed in Mexico on January 22, 2024
    Model name: New MFCL3780CDW: Adds Optional Paper TrayVerified Purchase
    Calidad de impresión es impresionante, tardó 3 semanas en enviarlo pero me respetaron el precio cuando lo pedí. Tiene tecnología MFC y hasta conexión Gigabit. Instalación muy fácil
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    Luis Robles
    5.0 out of 5 stars Valió la pena la espera
    Reviewed in Mexico on January 22, 2024
    Calidad de impresión es impresionante, tardó 3 semanas en enviarlo pero me respetaron el precio cuando lo pedí. Tiene tecnología MFC y hasta conexión Gigabit. Instalación muy fácil
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    lebeau
    5.0 out of 5 stars Another great Brother product
    Reviewed in Canada on December 17, 2022
    Model name: Old MFCL3770CDWVerified Purchase
    I think this is a good time for a review... now that I've owned it for 3 years.

    For many many years I've purchased Brother printers and have been satisfied. They've all lasted years. This is my first colour laser printer. This product is no different... it's a great product for the features it has. The only issue I have had was due to a bad toner cartridge that was leaving vertical lines. A chat into the support line helped isolate the issue and support sent me a replacement toner that fixed the issue. No hassles at all. Part of buying a product (at least expensive ones) is the support you get when there is an issue... and the Brother support was great.
    4 people found this helpful
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