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- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
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- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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- Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions,power surges, and wear and tear.
- Past and future purchases covered. 30 days after you are enrolled,all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax).File at Asurion.com/amazon.
- No hidden fees.For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
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Brother MFC-L3780CDW Wireless Digital Color All-in-One Printer with Laser Quality Output, Single Pass Duplex Copy & Scan | Includes 4 Month Refresh Subscription Trial ¹ Amazon Dash Replenishment Ready
Delivery & Support
Select to learn moreMyOfficeInnovations/Staples, Inc.
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- This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Our specialist Customer Support for large items dispatched from Amazon is on hand to help with your order. Contact us via phone or chat 7 days a week.
Purchase options and add-ons
Brand | Brother |
Connectivity Technology | Wi-Fi, USB, Ethernet, NFC |
Printing Technology | Laser |
Special Feature | Auto-Duplex, Network-Ready |
Color | White |
Model Name | New MFCL3780CDW: Adds Optional Paper Tray |
Printer Output | Color |
Maximum Print Speed (Color) | 31 ppm |
Max Printspeed Monochrome | 31 ppm |
Item Weight | 47.8 Pounds |
About this item
- Best for Small Businesses, the Brother MFC-L3780CDW wireless multi-function digital color printer with copy, scan, and fax functionalities consistently produces pristine, laser-quality output on every page.
- AMPLIFY YOUR PROFESSIONAL DOCUMENTS. With the consistent performance of laser-quality digital color printing.
- MAXIMIZE EFFICIENCY WITH ALL-IN-ONE FUNCTIONALITY. Achieves print speeds up to 31 ppm(1) and scan speeds up to 29/22 ipm(2) (black/color) with the added timesaving benefit of single-pass duplex copy and scan.
- RELIABLE RESULTS WITH BROTHER GENUINE TONER. When it’s time to replace your printer toner, be sure to choose Brother Genuine TN229 Standard Yield, TN229XL High Yield, or TN229XXL Super High Yield. And with Refresh EZ Print Subscription Service, you’ll never worry about running out of toner and you’ll enjoy savings of up to 50%(3) on Brother Genuine Toner. Get started with Refresh today with a Free Trial.(4) https://www.officedepot.com/l/brand/brotherrefresh
- FLEXIBLE CONNECTION OPTIONS. Built-in dual band wireless (2.4GHz / 5GHz)(5), Gigabit Ethernet and Wi-Fi Direct connections, plus USB interface for local connection to a single computer.
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From the brand
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What is Brother Refresh?
The Brother Refresh EZ Print Subscription Service is a flexible monthly printing plan that eliminates the need to ever buy ink or toner cartridges.
What are my options?
Subscription plan options are based on type of printer you have and the number of pages you print, not on how much ink or toner you use.
Sounds great! How do I get started?
Sign up exclusively with our Refresh EZ Print Subscription Dashboard. Choose the plan that meets your needs. Your Brother printer keeps track of your printed pages so you can make sure that you’re enrolled in the right plan for you.
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Smart Ordering Technology
Brother Genuine ink or toner is delivered right to your door, right when you need it.
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Print Confidently with Refresh Subscription
- Free delivery right to your door!
- Flexible plans where you can change or cancel at anytime
- Save up to 50% on Brother Genuine Ink & Toner
- Get started with Refresh today with a Free Trial
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From the manufacturer
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The Smart Choice to Deliver Professional Results
Bolster your business with the expertise, technology and performance that Brother provides.
-
Print Confidently on Every Page
Engineered to consistently create pristine, professional-looking business documents.
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Make a Lasting Impression
Create impressive reports and presentations that set your business apart and help you succeed.
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Reliable Printing Solutions
Premium printers, supplies, services, and support – Brother delivers the total printing experience.
Brother Genuine Toner – See a genuine difference
Combining superior quality and consistent performance in vibrant color and crisp black and white. Choose from cartridge varieties including cost-effective high yield, super high yield, and multipacks.
Brother Mobile Connect - A powerful business tool
A customizable app that enables secure remote printing and scanning to your mobile device. Plus, monitor toner levels, order Brother Genuine supplies, and more.(7)
For Best Results Choose Brother Genuine Toner
TN229BK | TN229XLBK | TN229XXLBK | TN229C | TN229M | TN229Y | TN2294PK | |
Customer Reviews
|
3.4 out of 5 stars
5
|
4.2 out of 5 stars
35
|
2.8 out of 5 stars
10
|
5.0 out of 5 stars
4
|
3.5 out of 5 stars
3
|
3.8 out of 5 stars
5
|
3.9 out of 5 stars
12
|
Price
| $68.99$68.99 | $82.99$82.99 | $110.49$110.49 | $73.49$73.49 | — | — | $260.49$260.49 |
Description
| Standard Yield | High Yield | Super High Yield | Standard Yield | Standard Yield | Standard Yield | Standard Yield 4-pack |
Approximate Page Yield(10)
| 1,500 pages | 3,000 pages | 4,500 pages | 1,200 pages | 1,200 pages | 1,200 pages | 1,500 BK / 1,200 CMY pages |
Cartridge Color
| Black | Black | Black | Cyan | Magenta | Yellow | Black, Cyan, Magenta, Yellow |
What's In the Box
| 1 Black Toner Cartridge | 1 Black Toner Cartridge | 1 Black Toner Cartridge | 1 Cyan Toner Cartridge | 1 Magenta Toner Cartridge | 1 Yellow Toner Cartridge | 4 Color Toner Cartridges |
Brother Genuine Reliability
| ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Find the Printer That Works for Your Business
MFC-L3780CDW | HL-L3295CDW | MFC-L3720CDW | MFC-L8610CDW | |
Customer Reviews
|
4.4 out of 5 stars
743
|
4.3 out of 5 stars
18
|
4.3 out of 5 stars
2,161
|
4.2 out of 5 stars
612
|
Price
| $499.98$499.98 | $369.99$369.99 | $399.99$399.99 | $549.99$549.99 |
Functions
| Print, Copy, Scan, Fax | Print, Copy, Scan, Fax | Print, Copy, Scan, Fax | |
Max Print Speed (bk/cl)(2)
| 31 ppm / 31 ppm | 31 ppm / 31 ppm | 19 ppm / 19 ppm | 33 ppm / 33 ppm |
Stnd Tray Cap(3) / (option)(4)
| 250 / (500) sheets | 250 / (500) sheets | 250 sheets | 300 / (1,050) sheets |
Duplex Capabilities
| Print, Copy, Scan | |||
LCD Display
| 3.5” Color touchscreen | 2.7” Color touchscreen | 3.5” Color touchscreen | 3.7” Color touchscreen |
Flatbed Scan Glass
| ✓ | — | ✓ | ✓ |
Auto Document Feeder Cap.(3)
| 50 pages | — | 50 pages | 50 pages |
Standard Interfaces(6)
| Wi-Fi, Gigabit Ethernet, USB | Wi-Fi, Gigabit Ethernet, USB | Wi-Fi, USB | Wi-Fi, Gigabit Ethernet, USB |
Near Field Communication
| ✓ | ✓ | — | ✓ |
In-Box Toner Yield (bk/cl)(10)
| 2,300 / 1,200 pages | 2,300 / 1,200 pages | 1,000 / 1,000 pages | 3,000 / 1,800 pages |
Replacement Toner (bk/cl)
| TN229, TN229XL, TN229XXL | TN229, TN229XL, TN229XXL | TN229, TN229XL | TN431, TN433 |
Refresh Subscription Eligible
| ✓ | ✓ | ✓ | — |
Compare with similar items
This Item Brother MFC-L3780CDW Wireless Digital Color All-in-One Printer with Laser Quality Output, Single Pass Duplex Copy & Scan | Includes 4 Month Refresh Subscription Trial ¹ Amazon Dash Replenishment Ready | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | ||
Price | — | $299.98$299.98 | $399.99$399.99 | $369.99$369.99 | $649.98$649.98 | $549.99$549.99 |
Delivery | Get it as soon as Friday, Aug 2 | Get it Jul 31 - Aug 1 | Get it as soon as Friday, Aug 2 | Get it as soon as Wednesday, Jul 31 | Get it as soon as Monday, Aug 5 | Get it as soon as Tuesday, Aug 6 |
Customer Ratings | ||||||
Print Quality | 4.4 | 4.4 | 3.9 | 4.4 | 4.0 | 4.1 |
Tech Support | 3.8 | 3.5 | 3.2 | — | 3.1 | 3.4 |
Sleep mode | 4.4 | 4.2 | 5.0 | — | 4.1 | — |
Value for money | 4.4 | 4.0 | — | 3.9 | — | 3.6 |
Touch Screen | — | — | 3.9 | — | 4.3 | 3.8 |
Sold By | HiTouch Business Services a BU of Staples | Fast and Precise by Staples | Amazon.com | Amazon.com | Amazon.com | Amazon.com |
printer output | Color | Monochrome | Color | Color | Color | Color |
printer technology | Laser | Laser | Laser | Laser | Laser | Laser |
paper size | 8.5 x 11, 8.5 x 14, 4 x 6 | 8.50 x 11, 8.50 x 14, 8.30 x 11.70, 5.80 x 8.30, 4.10 x 5.80, 7.25 x 10.50, 4.30 x 8.60, 3.37 x 9, 3 x 5 | 8.5 x 11, 8.5 x 14, 4 x 6 | 8.5 x 11, 8.5 x 14, 4 x 6 | 8.30 x 11.70, 8.50 x 11, 5.80 x 8.30, 5.80 x 8.30, 7.25 x 10.50, 8.50 x 14, 8.27 x 13, 4.80 x 9.50, 4.30 x 8.60, 3.37 x 9, 3 x 5 | 8.30 x 11.70, 8.50 x 11, 5.80 x 8.30, 5.80 x 8.30, 7.25 x 10.50, 8.50 x 14, 8.27 x 13, 4.80 x 9.50, 4.30 x 8.60, 3.37 x 9, 3 x 5 |
print media type | paper plain, labels, envelopes, glossy photo paper, card stock | paper plain | paper plain, labels, envelopes, glossy photo paper, card stock | paper plain, labels, envelopes, glossy photo paper, card stock | card stock, envelopes, paper plain, labels | card stock, envelopes, paper plain, labels |
max input sheets | 250 | 250 | 250 | 250 | 500 | 300 |
connectivity tech | USB, Wi-Fi, Ethernet, NFC | Wi-Fi, wired | USB, Wi-Fi | USB, Wi-Fi | wired, wireless | USB, Ethernet, Wi-Fi |
Looking for specific info?
Product information
Product Dimensions | 16.1"D x 18.2"W x 15.8"H |
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Controller Type | Android |
Printer Media Size Maximum | 8.5 x 14 inch |
Included Components | Toner Cartridges |
Print media | Envelopes, Paper (plain), Card stock, Labels, Glossy photo paper |
Scanner Type | Flatbed, Sheetfed |
Max Input Sheet Capacity | 250 |
Max Copy Speed (Black & White) | 31 ppm |
Display Type | LED |
Compatible Devices | Smartphones, PC, Tablets, Laptops |
Maximum Color Print Resolution | 2400 x 600 dpi Dots Per Inch |
Sheet Size | 8.5 x 11, 8.5 x 14, 4 x 6 Inches |
Maximum Black and White Print Resolution | 2400 x 600 dpi Dots Per Inch |
Warranty Type | Limited |
Dual-sided printing | Yes |
Maximum copies per run | 250 |
Initial page print time | Less than 12.5 seconds |
Max copy resolution color | 600 x 600 dpi |
Max copy resolution black-white | 600 x 600 dpi |
Duplex | Automatic |
Hardware Interface | USB 2.0 |
Ink Color | Cyan, Magenta, Yellow, Black |
Resolution | 300 x 300 |
Additional Printer functions | All In One |
Control Method | App, Touch, Voice |
Compatible Cartridge | TN229BK; TN229M; TN229C; TN229Y; TN229XLBK; TN229XLM; TN229XLC; TN229XLY; TN229XXLBK; TN229XXLM; TN229XXLC; TN229XXLY; DR229CL |
Model Series | MFC-L3780CDW |
Specific Uses For Product | small businesses, offices, home offices |
UPC | 012502666486 |
Item Weight | 47.8 pounds |
ASIN | B0CFCW8PGV |
Item model number | MFCL3780CDW |
Customer Reviews |
4.4 out of 5 stars |
Best Sellers Rank | #4,571 in Office Products (See Top 100 in Office Products) #8 in Laser Computer Printers |
Date First Available | August 10, 2023 |
Manufacturer | Brother |
Country of Origin | Vietnam |
Warranty & Support
Feedback
Brother MFC-L3780CDW Wireless Digital Color All-in-One Printer with Laser Quality Output, Single Pass Duplex Copy & Scan | Includes 4 Month Refresh Subscription Trial ¹ Amazon Dash Replenishment Ready
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What's in the box
Videos
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Watch before buying! Brother color laser printer!
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Brother MFC-L3780CDW Wireless Digital Color All-in-One Print
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BEST Home Office Printer & Scanner...Here's Why!
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Product Description
The Brother MFC-L3780CDW wireless all-in-one, digital color printer with copy, scan, and fax functionalities is engineered to offer small business leaders an extraordinary level of efficiency with astounding print speeds and productivity-propelling features. Consistently produces pristine, laser-quality prints for smudge-free documents that capture the attention of clients, customers, and colleagues. Reaching print speeds up to 31 pages per minute (ppm)(2) and scan speeds up to 29/22 images per minute (ipm)(9) (black/color) plus versatile paper handling and an intuitive 3.5” touchscreen help your business thrive by boosting productivity and simplifying tasks. ENERGY STAR® compliant and EPEAT® Silver rated, the MFC-L3780CDW is designed with eco-friendly printer features including Eco Mode, Toner Save Mode, and automatic duplex printing. Advanced security features help safeguard sensitive information while printing, including the added protection of an NFC card reader for badge authentication. Engineered and supported by Brother with a 1-year limited warranty and free Brother online, call, or live chat support for the life of your printer, the MFC-L3780CDW is a hard-working and effective addition to any small workspace. 4. Disclaimers 1. Requires enrollment in a monthly billed Brother Refresh EZ Print Subscription service plan based on monthly printed page allotments. Unused pages roll over, limitations apply. Additional page set charges and taxes apply during trial. Plan, options offer, and pricing subject to change. Open to new subscribers located in the contiguous United States only. After the free trial period your credit card will be charged on a monthly basis for the Plan Fee, Overages, and Taxes in accordance with the Terms of Service. Overage fees will apply during free trial. Your service will continue on a month-to-month basis until you cancel it. May be canceled at any time. Upon cancellation, cartridge will be deactivated and must be replaced at users’ expense in order to continue printing. 2. Based on one-sided printing. Change from default setting required. 3. Maximum capacity based on using 20 lb. paper. 4. Maximum capacity based on using 20 lb. paper. Additional purchase required. 5. Requires an Internet connection and an account with desired service. 6. Requires connection to a wireless network. 7. Free app download and wireless connection required. Compatibility may vary based on device and operating system. 8. Based on monthly subscription cost in U.S. for Color Laser High Plan vs. average cost per page of eligible like standard capacity cartridges. Savings will vary based on Refresh EZ Print Subscription plan selected. 9. Color and monochrome scan speed with all advanced features turned off, Letter at 300dpi. Wi-Fi Direct is a registered trademark of Wi-Fi Alliance®. EPEAT is a trademark of the Green Electronics Council in the United States and other countries. ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Images are for illustrative purposes only. Specifications subject to change.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of use, performance, and quality of the printer. They mention that it's easy to set up, prints fast, and is a great home office printer. Customers also appreciate connectivity, scanning, and print quality. That said, opinions are mixed on color print quality, and value.
AI-generated from the text of customer reviews
Customers like the performance of the printer. They mention that it works well for their needs, and produces high-quality prints quickly. They appreciate the double-sided scan feature, saying it works seamlessly.
"...Good print and scan quality and fast. Easy to set up and connect to wifi and my devices for wireless printing/scanning." Read more
"...Software is very stable (unlike HP's, which was always in need of fixing somehow). Support is better and live chat useful." Read more
"...I expect to buy more for my staff as theirs age out!It is quite, fast, and does dual sided scans, copies and prints." Read more
"...I ain't never seen a contraption work this dang good. It's faster than a coon dog on a hot scent and quieter than a church mouse on Sunday...." Read more
Customers are happy with the print quality of the printer. They say it's a very nice printer with great quality output. Some customers also mention that the printer is cheap and has been flawless in most functions. They also say that the cartridges last a long time and that it prints quickly and vibrantly.
"...Good print and scan quality and fast. Easy to set up and connect to wifi and my devices for wireless printing/scanning." Read more
"I had an HP AIP color laser and for 6 yrs. it produced high quality prints but the software was a constant pain in the ass and printing was often..." Read more
"...I expect to buy more for my staff as theirs age out!It is quite, fast, and does dual sided scans, copies and prints." Read more
"...The instructions were all easy to understand, the print quality is fantastic, and the scanner is even impressive...." Read more
Customers find the printer easy to use and setup. They mention that it prints effortlessly, scans beautifully, and copies even. They also say that installing and replacing toner cartridges is fast and easy. Overall, most are happy with their purchase and recommend it to others.
"...Good print and scan quality and fast. Easy to set up and connect to wifi and my devices for wireless printing/scanning." Read more
"...for a week and it's great quality, quieter than the HP, prints effortlessly, scans beautifully, copies even many 2 sided pages and manuals very..." Read more
"...It set up wireless so easy I am suspicious. The instructions were all easy to understand, the print quality is fantastic, and the scanner is even..." Read more
"...It's simple to use and ready for Amazon Dash Replenishment. Overall, it's great!" Read more
Customers are satisfied with the quality of the printer. They mention that it is a great home office printer, all in one printer, and multifunction color printer. Some say that it works perfectly and they have no complaints.
"This is a great printer for a home office. It scans double sided, also prints duplex, the print quality is very good...." Read more
"...colored, textured backgrounds and it is all really, really clean and good. Very happy with the print quality...." Read more
"Great for basic user and low operating cost. Brother printers have done very well for us. We have many of these in service and no complaints." Read more
"Great for color scanning and printing. Completely satisfied." Read more
Customers like the scanning capabilities of the printer. They say it scans beautifully, copies easily, and does duplex scanning and printing. They also say the scanner is clean and multi format-able. Some customers mention that the setup is fairly easy and the shortcuts are useful. They like that the scanner can scan with an ADF and flatbed, and that the scanning resolution is great.
"...it's great quality, quieter than the HP, prints effortlessly, scans beautifully, copies even many 2 sided pages and manuals very straight and clean...." Read more
"...It is quite, fast, and does dual sided scans, copies and prints." Read more
"...easy to understand, the print quality is fantastic, and the scanner is even impressive...." Read more
"...would randomly lose connection with the network or refuse to scan to certain computers...." Read more
Customers like the connectivity of the printer. They mention that it's able to print wirelessly from their laptop and Android phone, and that the wifi printing feature is great and works seamlessly. They also appreciate that it is easy to set up and connect to WiFi and their devices for wireless printing.
"...Good print and scan quality and fast. Easy to set up and connect to wifi and my devices for wireless printing/scanning." Read more
"...It receives the print jobs over wifi, wakes up, and spits out quality prints faster than anything we have owned in the past...." Read more
"...It went to sleep that was more like a coma. Many connection problems--so, it became time to move up to color...." Read more
"The Wireless Color Printer is good! The single-pass duplex feature is handy for copying and scanning...." Read more
Customers are mixed about the value of the printer. Some mention it's an excellent value, inexpensive printer with some great features for home office or small business, and worth the investment. However, others say that the third party cartridges are expensive and the drum is disappointing for the money dropped.
"...It wasn’t cheap however it was worth the investment…I expect to buy more for my staff as theirs age out!..." Read more
"...So it's pricy but LESS pricey than just about any other color lasers, and the cost per page is at or below all of the competition...so I'm totally..." Read more
"...We came across this and noticed the cheaper print cost and the generally higher level of customer satisfaction...." Read more
"Great for basic user and low operating cost. Brother printers have done very well for us. We have many of these in service and no complaints." Read more
Customers are mixed about the color print quality of the printer. Some mention that the black print as well as the color is excellent, the color fidelity for copying is also quite good, and the prints are clearer than a moonshine jar. However, others say that the color quality is really dull, and there are lines where it prints solid colors.
"...This Brother produces the quality color prints of them all. It wasn’t cheap however it was worth the investment…..." Read more
"...The color isn't brilliant for a new machine.Lastly, it has a cheap tinny sound when printing.What a disappointment!..." Read more
"...And let me tell ya, the prints are clearer than a moonshine jar after three rounds of washin'...." Read more
"...Neither are true. There's often a random vertical blue line down my print jobs...." Read more
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Top reviews
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I expect to buy more for my staff as theirs age out!
It is quite, fast, and does dual sided scans, copies and prints.
It's been about a month of fairly heavy use--pretty light color demands so far. I'm amazed. It set up wireless so easy I am suspicious. The instructions were all easy to understand, the print quality is fantastic, and the scanner is even impressive. The scanner SOFTWARE is going to take some getting used to--but it does the job.
So it's pricy but LESS pricey than just about any other color lasers, and the cost per page is at or below all of the competition...so I'm totally happy with it and have already recommended it. I'll update this review if it starts acting like it's ancestor.
LIFE OF DRUM WARRANTY KIT REPLACEMENT
I now decide to move on & contact Brother regarding the problem since the printer has a 1 year warranty – right? WRONG- the drums are considered a consumable printer part and are NOT covered under the 1 year warranty. The drums only have a 90 day warranty. There are 4 drums in this unit at approx $80.00/each. After complaining to three levels of tech support at Brother and pulling the corporate buyer card – they agreed to replace my drum kit for free.
TONER CARTRIDGES DON’T LAST PRINTER WON’T PRINT UNTIL YOU REPLACE THEM
According to the page counter, this printer has printed about 4700 documents in five months. We manually kept track of the before/after number in between replacing cartridges. We get about 500 black/white printouts from a high yield cartridge before it forces you to replace the toner cartridge. The printer literally stops printing until you change the cartridge. When you take the cartridge out, you can tell that it still has a substantial amount of toner left in it. It’s definitely not empty. Don’t quote me on this BUT I think B@RoTHER is currently embroiled in a lawsuit where they are being accused of doing this deliberately to sell more toner. And yes, I know there are tons of videos that show you how to disable the low ink notification BUT we should NOT have to trick a $700.00 printer into using ALL of an $80.00 toner cartridge.
Reviewed in the United States on February 24, 2022
LIFE OF DRUM WARRANTY KIT REPLACEMENT
I now decide to move on & contact Brother regarding the problem since the printer has a 1 year warranty – right? WRONG- the drums are considered a consumable printer part and are NOT covered under the 1 year warranty. The drums only have a 90 day warranty. There are 4 drums in this unit at approx $80.00/each. After complaining to three levels of tech support at Brother and pulling the corporate buyer card – they agreed to replace my drum kit for free.
TONER CARTRIDGES DON’T LAST PRINTER WON’T PRINT UNTIL YOU REPLACE THEM
According to the page counter, this printer has printed about 4700 documents in five months. We manually kept track of the before/after number in between replacing cartridges. We get about 500 black/white printouts from a high yield cartridge before it forces you to replace the toner cartridge. The printer literally stops printing until you change the cartridge. When you take the cartridge out, you can tell that it still has a substantial amount of toner left in it. It’s definitely not empty. Don’t quote me on this BUT I think B@RoTHER is currently embroiled in a lawsuit where they are being accused of doing this deliberately to sell more toner. And yes, I know there are tons of videos that show you how to disable the low ink notification BUT we should NOT have to trick a $700.00 printer into using ALL of an $80.00 toner cartridge.
Top reviews from other countries
Reviewed in Mexico on May 10, 2024
I get about a year on the high capacity toner cartridges on the HP using the printer for my office; I expect about the same from the Brother. Yes, I recommend it and would by another before I would by another HP.
Reviewed in Canada on March 2, 2021
I get about a year on the high capacity toner cartridges on the HP using the printer for my office; I expect about the same from the Brother. Yes, I recommend it and would by another before I would by another HP.
Reviewed in Mexico on January 22, 2024
For many many years I've purchased Brother printers and have been satisfied. They've all lasted years. This is my first colour laser printer. This product is no different... it's a great product for the features it has. The only issue I have had was due to a bad toner cartridge that was leaving vertical lines. A chat into the support line helped isolate the issue and support sent me a replacement toner that fixed the issue. No hassles at all. Part of buying a product (at least expensive ones) is the support you get when there is an issue... and the Brother support was great.