Capgemini Financial Services

Capgemini announced our H1 2024 financial results this morning. While our clients remain focused on finding efficiencies across their operations and prioritizing cost transformation efforts, we are seeing a real appetite for major transformation projects centered around disruptive technologies. Industry analysts continue to recognize Capgemini for its leadership in AI services. This is reflected by a strong traction for our value-added services across cloud, data & AI, sustainability, and intelligent industry.  Many of our conversations with clients across the Financial Services sector are driven around #GenerativeAI and we are starting to deploy use cases at scale, thanks to our 120,000 team members trained on the latest tools. Capgemini remains committed to invest in these tools, assets and platforms and guide our clients on this journey. Aiman Ezzat Nivedita Bhagat Read more in the press release: https://bit.ly/3ygjeM2

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It was a pleasure connecting with clients, partners and colleagues in NYC at our exclusive panel discussion: Screening in 2024 – challenges and opportunities. It was a privilege to be the moderator for a very engaging roundtable and gain from the shared experiences of a range of financial institutions.   #Capgemini Financial Services, #Hummingbird, and #WorkFusion explored how technology-driven screening is key in an environment of emerging threats and institutional challenges. Technology driven transformation is key in the ever evolving screening function and AI and digital workers, with appropriate controls and governance, would be critical for its ongoing success.   Learn more: https://lnkd.in/e5TNuR38

Thank you to everyone who joined us at Connext NYC 2024! We were thrilled to bring together senior CX leaders from the financial services industry along with our strategic partners to facilitate future-forward conversations centered around customer experience. At this event, we discussed the need for brands to adapt to evolving customer expectations to deliver meaningful experiences. It starts with:  1. True customer obsession and empowering our teams with the resources that set them up to succeed. 2. Customer trust is hard-won and easily lost. Building loyalty takes time, and the right interaction at the right time is fundamental to drive loyalty. 3. Employees are critical to deliver a great service experience. Creating a culture of continuous learning and adaptation is important. 4. The need of the hour is game-changing strategies and disruptive technology including AI applications are required to get a competitive edge. Thank you to all our sponsors Adobe, Microsoft, Kore.ai, Smart Communications., Camunda, Pegasystems, IBM, Hyland, and Naehas who made this event a tremendous success. We are excited to shape the future of customer experience in financial services. See you next year! Connecting Leaders, Powering Success! #ConnextNYC2024 #CapgeminiDCX

Over the next four years, 50% of organizations are expected to leverage AI to replace time-consuming, bottom-up forecasting methods. CFOs will play a crucial role in driving the adoption of advanced fintech solutions, integrating them seamlessly into financial governance frameworks to enhance accuracy, efficiency, and insight. However, integrating anomaly detection systems into existing business processes presents several obstacles (more on page 4), especially when machine learning (ML) is merely an add-on. This approach can lead to increased maintenance costs and diminishing accuracy over time. Our AWS-native, ML-based anomaly detection solution is an innovative tool designed to transform these obstacles into opportunities. It seamlessly integrates with existing business processes, reducing downtime and accelerating time to value, all while offering flexibility to meet your unique needs. Indeed, it is a hole-in-one! Learn more: https://bit.ly/4cXAswL

🌟 We are proud to be recognized as a Leader in Everest Group's Capital Markets IT Services PEAK Matrix® 2024! 🏆 Our focus on trade operations efficiency and collateral management, alongside innovative collaborations in cloud, AI, and data analytics, has been key to this achievement. #CapitalMarkets #ITServices #EverestGroupPEAKMatrix

Join us at Climate Week in NYC this fall as we explore the ways different organizations are transforming operations to join the clean energy revolution – within financial services, we will look at how data and AI will serve as the foundation for ESG in the industry. 👇

Emotional support. Physical well-being. Financial health. This is what the next generation of consumers expects your insurance company to provide. As a significant wealth transfer looms ahead, insurers must embrace innovation and evolve into lifestyle partners for their future clients. Those who successfully navigate this transformation will excel by offering services that align with the needs and aspirations of their customers. Our latest article explores this topic, offering insights into common pitfalls in product innovation and tips on how to avoid them. Read it and learn how to create the products that the future policyholders truly desire. 👉 https://lnkd.in/d3mdgAmu #lifeinsurance #wealthtransfer #nextgen #transformation

Proud to see Capgemini reach a new milestone in our 20-year-strong partnership with Guidewire by driving forward the deployment of the ClaimCenter with SAISON Auto & Fire Insurance. The insurance industry is undergoing immense change. Many carriers are looking to capitalize on cloud technology for its technological agility and scalability, enabling them to address changing customer needs while unlocking greater efficiencies. https://lnkd.in/gefv8B8i

Single-family offices, serving one family exclusively, have grown by 200% in the past decade. The collaboration between wealth management firms and family offices is gaining prominence. In conversation with Alina Khan at FT Adviser, Gareth Wilson discussed how wealth management firms need to focus on customer expectations of the next generation, highlighting the importance of digital tools and data in their decision-making. By partnering with family offices, wealth managers can enhance their service offerings, providing a more holistic experience that goes beyond traditional financial services. This includes addressing passion investments such as art, wine, and digital assets. Read the full article on FT Adviser: https://lnkd.in/dKKvjdhr #WWR24 #WealthManagement #HNWI