Roberta D.’s Post

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Leadership and Career Transitions Coach, Fractional Experience Leader

Dear Leaders, If you have an employee coming to you with an issue, especially those from historically marginalized backgrounds… Your first response SHOULD NOT BE phrases like the following: - You're overreacting - Don’t take it personally - Don’t think that way - It’s not that big of a deal You may not be aware of it, but these statements are imbued with personal judgement and invalidating your employees experience. Making it less likely for them to surface challenges to you in the future. Instead, your first response should always be to LISTEN and pause. You don't always need to respond in the moment. A simple "What can I do to help?" can go a long way #consciousleadership #mindfulleadership #inclusivework

Koyel Ranu

UX Researcher Specialist @ Key Lime Interactive | Making UX Fun & Insightful with a PhD in Sociology | Mixed-Methods Research experience | B2B & B2C, I speak User!

3w

Another variation of this is 1) Manager suggests all 4 of these laced with sighing and heaving, 2) But pretends to listen because they're known as a "good leader" 3) While saying "I'm doing all I can to alleviate this issue" 4) Using all that you shared to use against you in myriad little ways of humiliation to show your "incompetence", sprinkled with impressive lies, 5) While rest of the people in the organization throw confetti on the manager for being such a good leader because manager got the "troublemaker" out who sticks out like a sore thumb .....and then as a homogeneously united organization you celebrate stuff like Juneteenth or Women's Day with company coupons on free food or playing trivia games. Diversity celebrated.

Jacqueline G.

Human Factors Engineer | Medical Devices | I help teams launch safe and effective medical devices through usability engineering

3w

Or my personal favorite “No one else is giving me that feedback” That’s actually what my previous boss said to me in combination with “you take things too personally”

Nikki Anderson, MA

I coach user researchers to gain confidence and advance in their careers | Founder @ User Research Academy

3w

It’s weird to me that people actually have those responses in the first place 🙈

Maya Ninova, PhD

Social scientist | Research | Behavioural science

3w

Unfortunately not many leaders are actual leaders ... The majority have zero social skills and don´t know how to communicate .... All these examples are passive-aggressive statements minimising and directly judging the experience of the person ... I mean, what kind of dialogue you could have after something like this? People do trainings at work all the time but little is learned ... this is so basic ...

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Roz Duffy

Let's imagine your creative future(s) 🔮 Creativity Coaching & Strategy ⚡️ Messy Perfectionist 🌀

3w

This is just helpful life advice. We can never truly understand another person's perspective, but pausing and listening can help us get a little closer.

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Sridhar Rajendran

Speak up confidently at work, set boundaries and enjoy a healthy work-life balance without stress, anxiety and burnout in 60 days | Coach | Hypnotherapist

3w

Exactly, We never know about the employees background , we as leaders must act politely with them. Roberta D.

Daniel Sellers

Senior Vice President of Product Technology @ Lumio

3w

100% this!

Meg Patel

Head of Professional Services | Talent Strategist + Workshop Facilitator

3w

Love this

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