Fractional -Chief Science Officer -Chief Analytics Officer | Ex-Calm | Advisor | Behavior Science | Thought Leader | Using Science to Differentiate, Prove Outcomes, Increase Revenue, & Optimize Business Strategies
Someone told me their company’s science wasn’t showing effects. They brought the issue to their CEO who said they didn’t care. My jaw dropped a little. You run a company, you say you want to solve a problem, but it may not be working, and you don’t care? Clinicians who deal with health issues are held to incredibly high standards to make sure they’re providing the best care possible- care that actually works. They’ve got oaths, codes of ethics, review boards, licensures. But what kind of standards are there for startups that deal with health issues? The naked truth is this: for now, the only standards are the ones we are morally obliged to uphold. I believe it’s moral to make sure that your product does the thing you tell your customers it will do. This is where science steps in. As scientists, it’s our job to be honest and help solve problems. If the company does not see an impact in what it’s selling as a solution, it’s our job to identify the problem and help find a solution. But that requires a specific kind of scientist. Scientists who can solve these deeply embedded product issues are those who aren’t afraid to step out of their comfort zone and have difficult conversations with the Chief Product Officer or the CEO. They’ll have to be patient and know that with continued testing and iterations, they’ll see movement. They’ll also need to be passionate enough to keep going and keep trying. And if they’re stuck, they’ll need to be humble enough to ask other scientists in and outside their field for help solving the problem. No one wants to see results like from their product- but the answer isn’t to ignore it. It’s also not to panic. Call a scientist. It’s not just what’s best for your company, it’s the right thing to do. #IndustryScience #StandardsInHealthcare #FractionalCSO
