Evan Huck’s Post

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CEO @ UserEvidence - Top100CMA

Gong is freaking $. I barely use Hubspot anymore for deal management, forecasting, pipeline reviews. Their new AI features enable immediate and targeted access to this incredible wealth of information buried in call recordings. Also super powerful for identifying customer advocates and upsell opportunities, and spotting trends in customer success and product experience gaps. I know everyone in that space is fighting to build these big suites w/everything from CRM to call recording to sales engagement/sequences, but I think Gong has the biggest entry-point advantage starting in call recording, and my money is on them to win the race vs the rest. Salesforce is in a different boat - obviously SFDC will be fine regardless as the backend CRM/datalake, but they may lose ground on the front-end applications to Gong, although Slack is a game-changing asset and unfair advantage - so should be interesting.

Carl Ferreira

𝗛𝗼𝘄 𝘆𝗼𝘂 𝘀𝗲𝗹𝗹 𝗶𝘀 𝘄𝗵𝘆 𝘆𝗼𝘂 𝘄𝗶𝗻™

1mo

Ive predicted for 4 years now that Gong, Clari, and Outreach make a play eventually for the CRM space. Just like Hubspot did. They started as marketing tool only..then started to slowly build a crm and then they just started ripping out SFDC in the SMB and MM and now they are ripping out in the small ENT. When you have the integration and the data...then its just a matter of time before GONG customers feel like they are paying twice for same features. Mark my words...these companies will be next contenders in CRM space.

Cailen DSa

Coach for Startups, Founders & Employees | First GTM @ 6 Unicorns | Building the Silicon Sands Community in San Diego

1mo

Wait until you see some of the stealth cos building AI-first (and opinionated) experiences that interoperate with core sales / CS workflows.

I love HubSpot. Unfortunately GONG does not do the marketing part, is not a CRM and is still VERY expensive.

Udi Ledergor 🏳🌈

Chief Evangelist & former CMO at Gong, Board Member, Advisor, Investor

1mo

Thank you for the support and insights, Evan!

Alex Belov

Superior WordPress Maintenance & Services: 3k Successes in a decade. Your Success is the next one | Podcast Host | Creator of Fitness & Health marketing tool “Calorie Calculator Cloud"

1mo

Evan, love your insights on Gong's capabilities! As a leader of Belov Digital, I'm always interested in tools that offer strategic advantages. Have you found any significant downsides so far with Gong?

Nauras Jamal

Building B2B Software Products for 18 years | People & Value Focused Product Leader

1mo

My perspective on all-in-one revenue operating systems is shifting. Rather than do everything, and not do it well, it may be okay to specialize as long as the integration points are solid! Gong clearly can dominate the insights layer!

Basile Senesi

🇫🇷 🇺🇸 Fintech CRO at Arc (YC W22)💰📈Unicorn builder 🦄 🔨 Winemaker 🍇 🍷 Angel Investor👼

1mo

Momentum.io coming for you Gong!

Willy John VanSickle III

Shifting the paradigm @ Justworks | X | Blooming AI Engineer | 🧖🏻 |*| Building for the people |*| |*| Sales |*| Data |*| LLM’s |*|

1mo

Call transcripts and email threads are the key sources of truth for understanding customer needs and pain points. I envision a future where every customer interaction is analyzed and insights are extracted for use across all departments, not just sales. This would enable better feature prioritization for product teams and more accurate analysis of customer lifecycle records. Relying solely on an AE's notes can lead to poorly informed decisions, especially if they're having a bad day. That's not truly data-driven; it's misleading ourselves.

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Koen Stam

Head of Benelux @Personio 🇳🇱🇧🇪🇱🇺 | Community Builder @Pavilion 🧡 | Ambassador @Winning By Design 📈 | GTM Leader & Enthusiast🌟

1mo

Hardly touch Salesforce. Gong all day long ✌️ Brian LaManna can we also see weighted pipe for ICs and teams 👀 since that I still check in SFDC forecast tab.

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