We are thrilled to announce the launch of Charlie FraudShield (https://lnkd.in/gKaTAnG3), a comprehensive, personalized suite of fraud protection tools built exclusively for the unique needs of 62+ Americans. And FraudShield is entirely free of charge for all Charlie customers!
Far too many older Americans are devastated by financial fraud in the United States, with over $28 billion stolen from them every single year. Charlie has built anti-fraud tools that will protect the 62+ community like never before. We’ve tapped into older Americans’ static habits, patterns, and preferences to design something truly groundbreaking in the fight against financial fraud.
Here are a few of the tools FraudShield offers:
Online Limits: Don’t shop online? No problem. We can block all online transactions. Only shop at Amazon or Walmart? That’s fine too; Charlie will block all other online merchants.
Sleep Mode: The Charlie card can simply go to sleep when customers are not using it. We won’t let any unexpected card transactions through when their card is sleeping.
Fraud Alerts Co-Pilot: Customers can add a trusted family member as a second set of eyes to receive important alerts (e.g. change of address, or a payee being added to bill pay). Co-Pilots will not have access to account information or transaction details, and will not be able to spend any funds.
Upload a Personal Security Photo: Customers can protect their accounts by uploading a photo, perhaps of a grandchild or pet, and they'll see that photo every time they log into Charlie.com. If the photo they uploaded is not there, they can call us right away, as they are likely not on Charlie.
International Limits: Charlie keeps out international transactions by default, recognizing that only 2% of legitimate transactions are international for the average American 62+er. But we’ll turn them back on when customers tell us they’re traveling abroad.
Spend Limits: Customers can set a maximum daily amount for card and ATM withdrawals, with confidence that only they can exceed those limits.
Is This Fraud? Customers can forward any suspicious-looking email to Charlie, and have a real human provide feedback in less than 24 hours. We’ll also offer pointers on how to spot fraudsters in the future.
And this is just a snapshot! Please head to Charlie.com to see the full suite of tools and understand how FraudShield is the first line of defense in the fight against fraud.
Congratulations to the entire Charlie team for their amazing work on FraudShield!
You can also learn more about our new announcement in the Business Wire article here (https://lnkd.in/gp3pHHGa) and the video in the comments!