As someone curious about identifying opportunities to optimize operations, implement automation and strengthen teams, I always seek ways to learn and gather new perspectives.
Recently, I attended a webinar hosted by Slack on AI’s impact on the future of work and there was good food for thought by academics in the field.
Here are my key takeaways:
1️⃣ There’s a lot of AI FOMO right now: The hysterics and hyperbole are overdone from the panelist's perspective. While there are powerful use cases in the market, there are plenty surfacing that don’t solve meaningful problems and companies think they will miss out if they don’t develop this year. The panelists believe AI will be a 20-year build-out with lots of opportunities still to come.
2️⃣ Teams are the future of work and AI is a new teammate: All the dynamics required to curate and develop a human team are also relevant to the future of work with AI. Think of AI as another teammate you're adding to the bench and use the same intentional decision-making you would about selecting a human for your team.
3️⃣ AI literacy is core to using it effectively in your work: If you don’t take the time to learn about AI and how it works, you won’t get very far with it. Get your hands dirty and play with it. Start with small, fun use cases (e.g., ask Chat GPT to plan your dream summer trip to Europe), learn the strengths and shortcomings, and work your way up. You’re only going to learn by doing, and you'll be left behind if you don't get started.
4️⃣ There’s a movement in academia for human-centered AI: All the panelists were academics and one posited the question: How can we proactively design AI to avoid its negative social impacts and put human needs at the center of its creation? The notion of “AI for Good” isn’t strong enough and we don’t currently know how to design AI for truly positive human impact.
5️⃣ We are in control and hold the power to make the future of work what we want it to be. Don't hold fast to the notion that AI is "happening to you."
🗨 Comment with your thoughts.
cc: Empower LLC
Founder, Digital For Nonprofits & Digicated | Enabler @ Abhinavchetan.com | 12 years @ Google
2moCouldn't agree more. The best use cases we've seen is to train organizations on different LLM's and then let them figure where to use them best. For a nonprofit in a few months time post our sessions we saw their comms team churn out 2X the content, their research team writing reports much faster and their admin team send perfectly crafted emails. This wouldn't have happened if they didn't come together. Next stop - their state teams are trying to learn and use it in hindi :)