Wireless Network Engineer

A trusted partner for over 20 years, Logically, a Managed Security Services Provider (MSSP), offers cyber-first solutions and services that infuse security across technology infrastructures to reduce risk and empower teams to focus on their business, not the technology behind their business. At Logically, we’re passionate about empowering businesses to succeed in a world where technology and cybersecurity are constantly evolving. Our team of subject matter experts includes cybersecurity professionals, service delivery gurus, cloud specialists, and more, all working together to help our clients navigate the complex and ever-changing landscape of IT.

But what truly sets us apart is our people. We’re a close-knit team of professionals who are committed to doing the right thing for our clients and for each other. We value accountability, customer centricity, quality relationships, and nimbleness. Working at Logically isn’t just about a job – it’s about being part of a community of like-minded individuals who are dedicated to excellence in everything we do. We’re proud of the work we do, but we’re also committed to creating a fun, supportive work environment where everyone can thrive. If you’re looking for a challenging and rewarding career in the world of IT and cybersecurity, Logically is the place for you. Join our team of experts and help us make a difference for businesses.

Why Work for Us:

• Be a part of a culture that is committed to “absolutely doing the right thing,” valuing the well-being of our colleagues and clients.
• Join a team of ambitious and talented individuals, working with cutting-edge technology to drive innovation with purpose.
• Enjoy a fun and engaging work environment, where we prioritize ensuring a good work-life balance.
• We offer competitive wages and benefits, attracting and retaining the best staff for our clients.
• Take advantage of opportunities for personal and professional development, empowering you to advance your career.
  
  

Job Summary:

The Wireless Network Engineer will be responsible for providing architectural expertise in the design of wireless network topologies as well as hands-on skills in the configuration and deployment of wireless access points, switches, and network firewalls. This position will be responsible for implementing complex, secure networks on case-by-case bases that revolve around the business and technology requirements of customers. Core competencies include, but are not limited to, network troubleshooting, network traffic analysis and debugging, VPN encryption, and security incident response. The Wireless Network Engineer provides wireless, network, and firewall support to customers.

NOTE: EXPERIENCE WITH EXTREME SWITCHES STRONGLY PREFERRED

Job Duties & Responsibilities:

• Provide best in class customer service to Logically’s customer base 
• Adhere to company values while following best practices and operational procedures  
• Manage the status of open tickets/projects and complete technical and operational tasks to address project deliverables efficiently and accurately 
• Implement secure networks on case-by-case bases dependent upon circumstantial business and technology requirements
• Responsible for implementing appropriate IT security procedures, configuring security software, and implementing security administration functions across multiple platforms
• Collaborate with the team to ensure customer service level agreements (SLA) are met 
• Configuration and support of some of the following products: Aerohive, Extreme, Meraki, Aruba, Ubiquity, and/or Ruckus 
• Wireless network troubleshooting
• Secure wireless network design based on customer requirements
• Utilize software to create heatmaps for wireless networks in customer environments
• Lead development & maintenance of wireless network documentation
• Provide training and assistance to internal and external customers on wireless technologies 
• Maintain knowledge of new wireless network products
  
  

Qualifications:

• Associate’s Degree in Computer Science, Information Technology, Engineering, or relevant experience preferred
• 2 to 4 years’ supporting various wireless products such as Aerohive, Extreme, Meraki, Aruba, and/or Ruckus
• Preferred to have at least 1 of the following certifications: Certified Wireless Network Administrator (CWNA), RUCKUS Certified Wi-Fi Associate (RCWA), Extreme Certified Specialist (ECS), Cisco Certified Network Associate (CCNA), CompTIA Security+ CE
• Management of complex networks
• Network architecture and deployment
• Previous experience enterprise wireless networking
• Previous experience with wireless predictive analysis
• Familiarity with architectural differences for RF propagation
• Familiarity with researching wireless networks
• Ability to work in a team environment and demonstrate superior leadership, presentation, and planning ability, as well as verbal and written communication skills 
• Business acumen; translating business requirements into related solutions 
• Flexible and able to remain calm in times of stress while managing multiple priorities at one time 
• Active listener with excellent oral and written communication skills, as well as the ability to handle difficult conversations 
• Sound problem-solving technique with ability and persistence to generate options and select the best solution 
• Ability to build relationships based on trust to enable collaboration and cooperation amongst team members and internal/external stakeholders 
• Ability to communicate effectively with customers and various levels of management both verbally and in written form 
• Ability to manage multiple projects in a fast-paced environment 
• Team player mentality and willingness to share knowledge with others 
  
  

Logically provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, gender identity, sexual orientation, and other protected classes.