The Systems Administrator maintains and supports the company’s IT systems, infrastructure, employees, and associates. Individual will configure, maintain and support systems that will further the goals of the cooperative; maintain the security and redundancy of all MBG information systems; review, upgrade and support MBG’s on-premise hardware and cloud infrastructure; perform all network, security and database administration functions.
Organizational Relationships
Supervisor: Sr. Director of Information Technology
Peers: Systems Analyst(s), Application Developer(s)
Primary Accountabilities And Responsibilities
Provide first call resolution whenever possible
Diagnosing and resolving hardware, software, networking, communication, and system issues when they arise
Primary responsibility for administration of Microsoft O365 and email environment
Day-to-day administration, backup, and maintenance of SQL database systems
Ensure security of the organization's systems and information assets for both on-premises and cloud environments
Configure, maintain, and monitor backup operations and disaster recovery systems
Maintain and support audio-visual equipment and conferencing tools
Designs and implements infrastructure solutions to meet business and technical objectives
Work to gather technology requirements, implement policies, standards, security, and establish best practices
Determining root causes of system, network, and hardware issues. Provide answers, investigate problems, document solutions, and provide training to system users as required
Part of the core team to lead the development and implementation of value-added efficiencies through system integration and automation
Provide management with Service Desk reporting and advise on ways to improve stability and downtime cost reduction on the desktops and network
Responsible for prioritizing service desk calls according to business impact
Secondary Accountabilities And Responsibilities
Collects and communicates business/technical requirements for project requests among technical and non-technical audiences including but not limited to management and external vendors
Collaborate with application development team to ensure the timely and effective delivery of supporting infrastructure services for new applications and enhancements
Assists the IT Management team with developing vendor relationships, including reviewing, approving, and reconciling account invoices
Assists the IT Management team with project scheduling, requirements research and documentation
Creates, analyzes, documents and communicates project summaries and status updates regularly to project team members and leadership across the organization as appropriate
Quantitative Data/Job Dimensions
Maintain IT systems at multiple offices and operational facilities: desktops, laptops, servers, tablets, cellphones, switches, wireless networks, firewalls and printers
Configure, deploy, maintain and improve the Windows server environment on-premises and in cloud
Maintain Active Directory users, groups, sites and GPO
Maintain multiple security systems across all domains, including application and database security, network security, access controls, firewalls, encryption, and intrusion detection
Responsible for assisting other IT personnel in the support of users at additional locations in North America
Shared responsibility with Systems Analyst peers for tier 1 support of hardware and software resolution for approximately 100 company users
Travel to train and support users. Travel is up to 10% during the harvest season (both in and out of state) and 5% during the non-harvest period
Must be available for 24x7 support (rotation schedule)
Qualification And Skills Required
Ability to commute/relocate to Grand Junction, MI 49056. Reliably commute or planning to relocate before starting work (Required)
Bachelor’s degree in information systems preferred or equivalent experience and certifications
4+ years of professional experience in an IT environment with increasing responsibilities
Proficient with Windows Server, Active Directory, networking (DNS, DHCP, LAN/WAN), IIS and Hyper-V
Experienced with Azure AD, O365 administration, enterprise security and hybrid infrastructure environments
Experience administrating SQL Server databases, including tuning, backups, and troubleshooting
Proficient with Cisco router and firewall management
Experience with food manufacturing, distribution, & warehousing enterprise systems a plus
Highly focused customer service skills
Able to work as part of a team and independently
Must have outstanding organizational skills
Must have valid driver’s license
Location
Grand Junction, MI
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Food and Beverage Services
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