We are seeking a highly skilled and motivated individual to join our team as a SuccessFactors Implementation Manager. In this hybrid role, you will primarily work from home with occasional office visits and potential international travel.
12+ month assignment, possible temp-to-hire. Immediate start.
Pay rate:$63/hr.
Responsibilities:
Serve as a Subject Matter Expert around data and metrics for the Project implementing the ServiceNow module and play a crucial part in supporting the re-implementation of Success Factors within the organization.
Service Management Processes Optimisation:
Assess current service management processes and identify areas for improvement.
Collaborate with cross-functional teams to design, implement, and optimize service management workflows.
Performance Metrics Development:
Define key performance indicators (KPIs) for Success Factors implementation.
Establish operational level agreements (OLAs) for interconnected relationships within the technical environment.
Implement a comprehensive performance measurement framework to track and report on the effectiveness of Success Factors.
Documentation and Training:
Develop comprehensive documentation for service management processes and performance metrics.
Provide training and support to end-users for a smooth transition and adoption of Success Factors.
Qualifications:
5+ years of Expertise in Success Factors implementation.
Extensive experience in HR process optimization and system architecture design, with a focus on HRIS and HCM.
Proficiency in data analysis and metrics development.
Strong project management skills and the ability to manage complex, cross-functional initiatives.
Excellent communication skills and the ability to convey technical concepts to non-technical stakeholders.
Bachelor's degree in HR Management, Business Administration, IT, or a related field. Master's degree is a plus.
Apply now to become part of our team and contribute to the success of our company and the communities we serve.
Seniority level
Mid-Senior level
Employment type
Temporary
Job function
Human Resources and Project Management
Industries
Services for Renewable Energy
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