Build credibility with clients and support the account team for technical inquiries and issue resolution
Act as a trusted advisor to key customers, understand their technical requirements and scope technical solutions that align our products/services to meet their needs.
Project manage and collaborate with cross-functional teams, including Sales, Business Intelligence, and Operations, to ensure seamless coordination and delivery of technical solutions
Provide ongoing training and documentation for internal sales and operations teams on processes and strategy regarding measurement reporting and best practices to promote knowledge sharing
Communicate complex technical information clearly to non-technical stakeholders
Strong analytical skills and attention to detail, with the ability to interpret data and insights to drive performance and inform future strategies
Cultivate a deep understanding of the technology landscape and trends relevant to clients and the ad tech industry
GREAT TO HAVE
Strong client service skills, as well as knowledge of the prominent technologies
Proficiency with Microsoft, excel and 360 & Google Sheet
Results-oriented, highly productive, self-starter who can multitask and prioritize effectively in a fast-paced environment
Open-minded to new ideas, feedback, and alternative approaches to adapt strategies based on evolving client needs and industry trends
Reagrds,
Alan Paul
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Project Management and Information Technology
Industries
Staffing and Recruiting
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