Sales Operations Manager

Responsibilities: Effectively lead a sales Coordinator team and work with factory teams to review and resolve delivery issues. Develop ongoing material planning by working with sales team/customers (Sales/Ops Planning) Efficiently engage with Supply Chain and Procurement teams to enhance reliable order fulfillment processes and fulfill orders via coordination across a range of internal teams, including Supply Chain, Factory, and Finance Operations. Review sales and financial performance; and provide monthly analysis, market trends, and strategic recommendations to executives. Effectively support sales team and participate in QBR with key customers. Participate and Monitor RMA issues and ensure product/process improvements are implemented. Provide metric analysis as requested by management. Qualifications: 8+ years of experience leading B2B sales operations for power supply products, preferrable manufacturer background Minimum 3 years of advanced MS Excel modeling Bachelor's or Master's degree in Business, Management or equivalent Strong attention to detail across all areas of work and relentless self-motivation; requiring minimal oversight Advanced knowledge of CRM systems Passion for organizing systems and databases to solve for a fast-paced environment with aggressive timelines Impeccable written and verbal communication skills; demonstrated professionalism in a customer-facing role Outstanding managerial and employee development skills. Strong record of accomplishment of developing and leading high performance team. Bilingual in Mandarin is preferred Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Life Insurance Paid time off #J-18808-Ljbffr