Set your sights on a career at Heritage Auctions, headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other cities. For the past 47 years, Heritage Auctions has been the largest auction house founded in the U.S. and serves more than 40 different auction categories, including Coins, Sports, Comics, Historical, Jewelry, Fine & Decorative Art, Wine, and many more.
LOCATION: 445 Park Ave New York, NY 10022
Benefits
Medical, Dental, and Vision coverage
Paid time off
401k savings plans
Daily Pay: Access your pay when you need it!
COMPENSATION: Commensurate based on experience. $21-22/hr
Summary
Responsible for meeting and welcoming guests in person or over the phone and diverting calls to the appropriate department or individual.
Essential Duties & Responsibilities
Promptly and courteously answering all incoming calls and forwarding them to the appropriate department.
Handle all incoming gallery traffic, including greeting guests and advising employees of guests’ arrival, signing in delivery services, vendors, maintenance workers, etc.
Must be able to promptly search and comprehend information.
Ensuring the lobby is always presentable.
Requirements
EDUCATION & EXPERIENCE:
A high school diploma is required; Bachelor's Degree is preferred
Experience with databases such as Nexus and Monday.com is preferred
Must have 2+ years of experience in customer service
Proficiency in Microsoft applications, specifically Outlook and Excel
Skills & Abilities
Must have excellent phone presence and interpersonal skills
Ability to multitask and pay great attention to detail
Must have a positive attitude with exceptional client service skills
Willingness to learn
Professional attitude and appearance
Ability to work well with others
LANGUAGE SKILLS: Multilingual is a plus.
Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Retail Luxury Goods and Jewelry
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