Tire Rack’s Recommended Installer program is looking to add fantastic individuals to our team! Our Program Coordinators are a driven, people-centered group of professionals who play a vital role in bringing the best service solution to our customers!
These team members are responsible for cultivating vital relationships with installer partners and ensuring a smooth customer experience. The ideal candidate is a fantastic communicator who loves working with a dynamic team! If this sounds like a great fit, apply now!
What You Will Do:
Communicate with installer business partners;
Solve customer inquiries;
Provide a seamless on-boarding experience for new installer partners;
Recruit new members for a great team;
Collect customer experience data;
What We’re Looking For:
Excellent communication skills via email and phone;
Proven ability to learn quickly and effectively solve customer issues;
Goal-oriented personality, with a track record of persistence over time;
Acute attention to detail and never-ending curiosity;
Prior tire experience, preferred but not required;
Schedule:
Monday-Friday, 8:00am - 5:00pm, plus one (1) Saturday per month from 9:00am - 4:00pm.
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Retail
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