Pierce

Information Technology Operations Engineer

Pierce Mesa, AZ
Pierce

Information Technology Operations Engineer

Pierce Mesa, AZ
5 months ago
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Network and Infrastructure Management:

  • Manage the systems and infrastructure of the datacenter network, including server upkeep and updates
  • Set up, monitor, and resolve issues with network devices, such as switches, routers, and firewalls
  • Work with other teams to plan and execute network enhancements and extensions

Network Security:

  • Develop and apply security policies and procedures for the datacenter and OT networks
  • Watch for any suspicious network activity and take appropriate security actions
  • Keep up to date with industry standards and new security challenges

Performance Optimization:

  • Continuously track and assess network performance to detect and resolve any problems
  • Work with other IT experts to improve the datacenter network for optimal performance

Incident Response:

  • Address IT/network-related incidents and outages quickly, finding and fixing the causes as soon as possible
  • Apply proactive steps to reduce the likelihood of future incidents

Documentation:

  • Maintain accurate and up-to-date documentation of the datacenter network configuration, protocols, and procedures
  • Create and update network diagrams and technical documentation
  • Document all requests/incidents in corporate ticketing system

Local IT contact

  • Help end-users and other IT teams, such as network and security engineers, with technical problems
  • Communicate with IT upper management about local IT issues
  • Take turns being the on-call contact for urgent events


Requirements

  • Bachelor's degree in computer science, Information Technology, or a related field preferred
  • Proven experience in datacenter operations, with a string understanding of server hardware, networking, and storage technologies
  • Proficiency in datacenter management tools and monitoring solutions
  • Strong troubleshooting skills and the ability to analyze and resolve complex technical issues
  • Knowledge of security best practices and experience implementing security measures in a datacenter environment
  • Network administration and Infrastructure management experience for 5 years, focusing on datacenter environments
  • Skilled in setting up and managing network devices, such as Cisco switches and routers
  • Skilled in setting up and managing VMware with VSAN
  • Skilled in setting up and managing Network Environments including Cisco/Meraki switches and Palo Alto and Fortinet firewalls
  • Familiar with network monitoring tools and incident response methods
  • Relevant certifications like Cisco CCNA or CCNP are an advantage

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Information Technology

  • Industries

    Primary and Secondary Education and Non-profit Organizations

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