Hospitality and Events Manager
Hospitality and Events Manager
Oxbow Rum Distillery
Baton Rouge, LA
See who Oxbow Rum Distillery has hired for this role
Direct Reports: Event ambassadors, contract hires
Reports to: President
Job Overview
Oxbow Rum Distillery produces premium, single estate rums in Downtown Baton Rouge. We are on a mission to be the authority on craft rum in America, and it starts right here at home.
Private events in the tasting room, sales events, and off-site marketing events all drive crucial revenue and brand education to achieve our common goal of success.
The person in the role will sell and execute private events in the tasting room, manage inquiries, organize, and execute tasting and marketing events around Louisiana.
Primary Responsibilities
▪ Responsible for selling, planning, organizing and overseeing private events booked in the tasting room.
▪ Accurately report all event revenue.
▪ Plan, coordinate, staff and execute promotional tastings at local off-site events, including the farmer’s market, LSU tailgates, and all other events as needed.
▪ Manage our weekly participation in Red Stick Farmer’s Market, including staffing, planning, communication, inventory and cash audit.
▪ Communicate social media needs with the Social Media Manager.
▪ Gain extensive knowledge of Oxbow Rum Distillery’s spirits, our sugarcane farm and mill, and production methods while having the ability to thoroughly educate and concisely communicate our story and products to guests and clients.
▪ Achieve private event targets while staying within budget and controlling costs.
▪ Manage and facilitate local auction and donation inquiries.
Secondary Responsibilities
▪ Support the Tasting Room Manager in creating a positive guest experience for all events, including but not limited to event preparation and facility upkeep.
▪ Help ensure the guest facilities are kept clean and always organized to maintain a presentable environment.
▪ Answer phones politely, conduct phone orders, and record thorough messages to be emailed to the appropriate persons.
▪ Perform any other duties as assigned by a supervisor, and assist other departments and employees as needed
Qualifications
- Minimum: 4+ years of event and/or hospitality management
- Responsible Vendor Bar Card
- Extensive knowledge of Microsoft Office Suite, especially Excel
- Strong organizational skills
- Relationships in the local hospitality industry a plus
- Attention to detail
- Exceptional customer service and communication skills
- Knowledge of food, beverage, and hospitality industries
- Enthusiastic and Energetic
- A true “go-getter”
- Able to pursue and secure event bookings from local businesses, groups, etc.
- Have a general understanding of spirits and alcohol production
- Provide premier hospitality during private and off-site events
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Employment type
Full-time
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