At Cetera, we embrace a competitive market with tenacity and sincerity, and our sales team embodies this through various channels within our organization. We are currently seeking to add to add a Senior Prorgam Manager to our Advisor Sales team. The Program Manager is responsible for the on-going management of the investment services program at Cetera Investor Center and Rep On Demand business lines. The position has the primary responsibility for establishing and maintaining service standards along with achieving the sales, revenue, expense and performance goals of the Program and includes accountability for development and management of the sales/marketing programs, financial metrics and customer satisfaction measures. This position will be based out of our Saint Cloud, MN location with ability to work from home 1-2 days a week.
Sales Management/Measurement
What you will do:
Hire, train, motivate and retain licensed/non-licensed employees for designated branches and track all sales and productivity of financial advisors and licensed banker employees to achieve maximum sales and revenue goals while controlling expenses.
Provide leadership, direction and support to financial advisors and licensed/ unlicensed employees to include goal setting, performance measurement, performance feedback, selling assistance, sales coaching and operational duties.
Develop, implement and monitor department’s performance targets (revenue, service standards, quality assurance, compliance and budget issues etc.).
Partner closely with BD partners, staff and with other business units’ managers and staff by providing education about the benefits of the investment program.
Risk And Regulatory Compliance
Monitor adherence to all regulatory requirements, laws, and guidelines as determined by state, federal and regulatory agencies.
Ensure all financial advisors and licensed/unlicensed employees are aware of and consistently trained on compliance and regulatory issues. Conduct periodic reviews of policies, procedures and regulatory adherence.
Maintain required OSJ records.
Conduct on-going due diligence of all products offered by the program.
Customer Service & Communication
Assure customers are properly informed of product features and risk. Assure all communication materials are consistent with sound investment and financial principles.
Establish and monitor measures of customer service satisfaction as delivered by all members within the program
What You Will Have
Series 6, 7 (preferred) and 24 licenses; life and disability insurance license (or ability to obtain upon hire).
Bachelor’s degree or equivalent work experience in investment sales and financial services field.
Five or more years of investment sales experience in a bank or financial services industry.
Investment sales program management strongly preferred.
Continuing professional education is required and development of advanced credentials and/or license/training is expected.
Strong interpersonal skills and ability to work with a wide range and diverse of bank personnel and customers.
Must be a self-starter, dependable, accurate in completing responsibilities with strong attention to detail and strong organizational skills.
Must exercise good judgment, accept responsibility and handle confidential information.
Fully on-site
About Us
What we give you in return:
Benefits
Not many teams can say that they support people’s dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there’s a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:
Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship
Easy access to mental health benefits to meet our team members and their families where they are
20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities
401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years
Paid parental leave to support all team members with birth, adoption, and foster
Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more
Employee Assistance Program (EAP), LifeLock, Pet Insurance and more
About Cetera Financial Group
Cetera Financial Group ® ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions.
Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology.
" Cetera Financial Group " refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors , Cetera Advisor Networks , Cetera Financial Institutions, Cetera Financial Specialists , and First Allied Securities .
Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.
Agencies please note : this recruitment assignment is being managed directly by Cetera’s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.
Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Financial Services
Referrals increase your chances of interviewing at Cetera Financial Group by 2x