Director of Sales & Catering

Work in an amazing destination town surrounded by breathtaking mountains and pristine lakes filled with year-round adventure! Enjoy world-class mountain biking, hiking, fishing, horseback riding, river rafting, water sports, snow sports, Glacier National Park, and more...

Averill Hospitality is seeking a Director of Sales & Catering for their Whitefish, MT properties, The Lodge at Whitefish Lake and The Firebrand Hotel.

The Director of Sales & Catering supports Averill Hospitality’s Whitefish properties by managing, coordinating, and executing items related to day-to-day sales operations and strategic planning, provides oversight and leadership to sales team members, and manages a sales territory.

Specific tasks include:

• Manage team building and recognition, troubleshooting, training, mentoring, and related tasks to develop a strong sales team.
• Create and follow annual sales plan for territory managed and assist sales managers in developing their annual plans, adapting and modifying them to ensure successful new business development and retention.
• Communicate with other departments to facilitate services agreed upon with clients and act as a resource for information and assistance to other departments within the company.
• Lead the evaluation, selection, and onboarding of new team members in the department.
• Provide revenue projections for group sales and participate in the annual budget process.
• Achieve department sales goals as established by the Director of Sales & Marketing and General Managers
• Work with the individual property General Managers to ensure group sales efforts are aligned with overall property goals and modify as needed.
  
  

What are we looking for?

A key role for every Averill Hospitality Team Member is to serve as an ambassador of the company and its properties, positively engaging owners, guests, and the community at every opportunity.

• Excellent verbal communication skills both in-person and on the telephone, and excellent written communication skills with attention to proper spelling, grammar, and usage
• Experience and proven ability to drive the sales process from start to finish and to cultivate these skills in others.
• Strong listening, negotiation, and presentation skills
• Understanding of how to position products against competitors, and knowledge of how to develop client-focused, differentiated, and achievable solutions.
• Strong computer skills and knowledge with the capacity to learn new programs and technologies.
• Proven ability to mentor others, train on processes, and create a culture of accountability.
• Must possess a high regard for customer service and employee relations and the ability to deal with the public and staff tactfully and diplomatically
• Ability to interpret data, identify trends, and create strategic plans based on findings.
• A broad understanding of the tourism industry and the day-to-day operations of a hotel/resort
• Possess an attitude that encourages an open, stimulating, and trusting environment that reflects our Company Mission and Core Personality Traits.
• Strong sales experience in the hotel industry required.
  
  

What we offer:

We’re a spirited and adventurous bunch, driven by our appreciation for the outdoors, support of our communities, and dedication to our guests. Our company culture is deeply rooted in genuine Montana hospitality, a strong belief in the value of understanding and anticipating guests’ needs, and the opportunity for all to think innovatively and be ambassadors of fun.

• Competitive salary and incentives
• Flexible schedule
• Averill Hospitality travel discount program
• Health Benefits
• Dental & Vision benefits
• 401(k) with company match
• PTO & Paid Holiday
• Basic life insurance and optional supplemental insurance
• Employee and guest-focused environment
  
  

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.