Desktop Support Engineer / System Administrator
Desktop Support Engineer / System Administrator
Accroid Inc
Austin, TX
See who Accroid Inc has hired for this role
Location - Austin, TX (Hybrid) - Only Local
Requirements
6+ Desktop Support
5+ Experience in a NOC/Call Center environment (Incident Management)
2+ Change Management
2+ Problem Management
Requirements
- Proven work experience as a Desktop Support, Technical Support Engineer or similar role
- Hands-on experience with Windows/Linux/Mac OS environments
- Working knowledge of office automation products and computer peripherals, like printers and
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
- BSc in Computer Science or relevant field
- 6+ years experience in desktop support
- 2+ years experience in problem management
- ITIL Foundations certifications recommended
- Comptia A+ certification recommended
- MCSA/MSCE desired
6+ Desktop Support
5+ Experience in a NOC/Call Center environment (Incident Management)
2+ Change Management
2+ Problem Management
-
Seniority level
Mid-Senior level -
Employment type
Contract -
Job function
Information Technology -
Industries
IT Services and IT Consulting
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