Customer Outreach Representative

Job Description

Are you ready to be part of a culture-forward business management firm that values diversity, inclusivity, and professional growth? Look no further! Our company prioritizes our team members' well-being and invests heavily in their training and development.

As a Customer Outreach Representative, you'll have the opportunity to connect with consumers and team members alike, providing top-notch customer experiences every step of the way. Here's what you'll be doing:

• Develop daily strategies to optimize client CRM and drive profitability
• Engage with consumers, offering friendly and helpful assistance with product inquiries
• Navigate challenging customer questions with a solution-oriented approach
• Learn and apply sales techniques for high closing rates and customer retention
• Facilitate purchase orders and onboard clients and consumers seamlessly
• Proactively generate new accounts and ensure timely responses to account inquiries
• Embrace additional training opportunities for continuous skill development
  
  

What we're looking for:

• Friendly and approachable demeanor with a focus on building positive relationships
• Ability to multitask efficiently and prioritize tasks effectively
• Excellent communication skills with an outgoing personality
• 1-5 years of customer service experience, demonstrating proficiency in negotiation and upselling
• Thrives in a dynamic environment and remains composed under pressure
  
  

Join our team and become part of a supportive and growth-oriented environment! Apply now to kick-start your career as a Customer Outreach Representative.