Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
We’re looking for a Configuration Manger to join our ever-evolving Service Asset and Configuration Management team to help us unleash the potential of every business.
Are you ready to make your mark? Then you sound like a Worldpayer.
About The Team
The SACM (Service Asset and Configuration Management) and SPM (Service Portfolio Management) teams are globally accountable for ensuring accuracy about business services and their underlying service assets. This includes CMDB Management, Software & Hardware Asset Management, and Service Portfolio Management. You will be part of a small team providing Service Asset Management globally for all Worldpay service assets.
What You'll Own
The CMDB Configuration Manager is responsible for ensuring the accuracy, integrity, and overall health of Worldpay’s Configuration Management Database (CMDB). They will design, implement, and maintain CMDB procedures to ensure it reflects all IT assets (hardware, software, services) and their relationships. This role is critical for supporting service asset management, ITSM processes, and financial management.
Design, develop, and implement CMDB policies and procedures.
Oversee the population and ongoing maintenance of the CMDB.
Manage CMDB data quality and ensure data governance.
Develop and implement CMDB access controls.
Create reports and dashboards to monitor CMDB health and identify improvement opportunities.
Collaborate with IT teams and the business to ensure effective configuration management throughout the service lifecycle.
Where you’ll own it
While we’re a large team of Worldpayers based in North America, we have collaborative spaces and regular opportunities to celebrate with each other in person.
What You Bring
5+ years of experience in CMDB administration and configuration management.
2+ years of experience with ServiceNow.
Working knowledge of IT configuration management principles and CMDB best practices.
Understanding of how to use ITSM methodologies, eg: ITIL and Agile.
Strong understanding of CMDB concepts, data modeling, and governance principles.
Experience with CMDB tools and technologies.
Strong analytical and problem-solving skills.
Excellent attention to detail and accuracy.
Fluent English verbal and written communication and collaboration skills.
Added Bonus If You Have
Extra experience with ServiceNow, specifically the asset and CMDB spaces.
Experience with databases and table structures.
ITIL v3 or v4 Foundations certification
Worldpay Perks - What We’ll Bring For You
We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.
A competitive salary and benefits.
Time to support charities and give back to your community.
Parental leave policy.
Global recognition platform.
Virgin Pulse access.
Global employee assistance program.
What Makes a Worldpayer
At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.
Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.
Does this sound like you? Then you sound like a Worldpayer.
Apply now to write the next chapter in your career. We can’t wait to hear from you.
To find out more about working with us, find us on LinkedIn.
Worldpay is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $105,070.00 - $176,520.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.
Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Financial Services
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