Reports To: Assistant Program Coordinator Pay Range: $55,000 - $75,000
Program Type: Single and Family Programs
Organizational Overview
For nearly 50 years, House of Ruth has empowered women, children, and families to rebuild their lives and heal from trauma, abuse, and houselessness. We offer comprehensive services for survivors, including service-enriched housing, nationally accredited child and family development programming, and free counseling to anyone who has experienced domestic violence.
Position Summary
The Case Manager is responsible for developing a therapeutic relationship with the clients, assess strengths and needs, creates goals, implements and monitors the case management plan. Provides supportive counseling and facilitates groups. Manages the program in the coordinator’s absence.
Essential Duties And Responsibilities
Orient new participants and meet regularly with the clients in the office and in the community.
Develop a therapeutic relationship, assess strengths and needs, formulates a case management plan and implements that plan.
Complete and maintain accurate, thorough documentation reflecting all case management and counseling functions and activities.
Communicate essential issues to all relevant contacts. Gather and incorporate information from other sources regarding the individual.
Identify resources including housing and link adults and children to a comprehensive set of services. Advocate for services to assist the families.
Establish and maintain professional contacts with House of Ruth staff and staff from other organizations to ensure coordinated services.
Accompany and/or transport clients to appointments as needed.
Develop and conduct a variety of psycho-education and support groups and activities, teach a range of living skills and social skills including parenting.
Provide positive role modeling.
Provide supportive counseling, problem resolution and crisis intervention sessions. Intervene during and after an incident.
Ensure that the families adhere to the agreed upon program expectations and address instances of non-adherence to program policies and procedures.
Maintain a safe, secure and non-violent environment for all occupants.
Effectively manage all emergencies by following standard procedures.
Monitors medications, conduct urine toxicology screens and complete all related documentation.
Screen telephone calls and walk-ins, provides crisis intervention and make appropriate referrals.
Attend all training sessions and meetings.
Completes the initial assessment process of perspective clients.
Provide on call support when needed.
Provide on-going briefings to the program coordinator on all relevant issues and pertinent information relating to the families.
Other duties may be assigned.
Develop, maintain and collaborate with landlords in the community.
Input and maintain database system applicable to program.
Education And/or Experience
Bachelor’s Degree in Social Work or related field required.
1-2 years’ experience in a case manager role.
Experience working in a residential setting preferred.
Preferred Qualifications
Successfully passing the following pre-employment process is required:
FBI Fingerprint/Background Check
Alcohol and drug Test
Urine Screening
TB Test
Police Clearance
Must be fully vaccinated including booster
Must have a valid driver’s license and access to a vehicle
Strong analytical, planning and organizing skills
Self-starter with good time management skills
Strong working knowledge of MS Office 365
High level of interpersonal skills to handle sensitive and confidential situations
Excellent written and verbal communication skills
Good problem solving skills
Team player with demonstrated ability to work with cross functional teams
Ability to communicate and present across levels up to executive leadership
Demonstrated ability to teach others
Must be willing to travel up to 25% throughout the DC area
Must be able to work a flexible schedule due to the 24/7 operation of House of Ruth programs
Exhibit a passion for working with women and/or children
Additional Information
The House of Ruth is an Equal Employment Opportunity (EEO) employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
All duties and responsibilities are completed according to the House of Ruth’s policies and procedures.
House of Ruth offers an attractive benefits package for all full-time employees.
To be considered please submit resume.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Individual and Family Services
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