Ed Lu

ServSafe can help you with this.

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Every Shift Matters: Leading with Inspiration and Flavor 🍔🥞 As we continue to serve our guests with the delicious flavors they love, it’s essential to remember that every shift matters. Whether it’s breakfast, lunch, dinner, or the overnight hours, each shift contributes to the success and heartbeat of IHOP. Why Every Shift Counts: 1. Building Burgers with Care: Just as every ingredient in a burger creates the perfect bite, every team member’s effort is crucial to our collective success. From the grill to the dining area, each role adds flavor to the guest experience. 2. Pancake Stack of Success: Think of each shift as a layer in a stack of pancakes. Individually, they’re great, but together, they create something truly special. Every shift adds to our reputation and the joy we bring to our guests. 3. Consistency is Key: Just like the perfect IHOP pancake, consistency is what keeps our guests coming back. Delivering exceptional service and quality every time builds trust and loyalty. 4. Flavor of Teamwork: Whether you’re serving a classic burger or a stack of pancakes, teamwork makes the dream work. Support each other, communicate effectively, and ensure every shift runs smoothly. 5. Innovation in Every Bite: Embrace creativity and innovation in your role. Whether it’s a new way to engage guests or a more efficient method of service, your contributions make a difference. 6. Recognition and Growth: Acknowledge the hard work and dedication of your team members. Celebrate successes, no matter how small, and encourage growth and development in every shift. 7. Guest Connections: Each shift is an opportunity to connect with our guests. Ask about their favorite dishes, recommend new items, and make their visit memorable. Personalized service leaves a lasting impression. 8. Leadership by Example: As leaders, it’s our responsibility to set the tone. Show your team the importance of dedication, enthusiasm, and the joy of serving others. Your attitude will inspire and motivate your team. To all our amazing IHOP team members, remember that your work is valued and appreciated. Every burger flipped, every pancake served, and every guest interaction contributes to the legacy of IHOP. Let’s continue to lead with passion, dedication, and the spirit of excellence that defines us. Together, we make IHOP a place where every shift truly matters. #Leadership #Motivation #EveryShiftMatters #Teamwork #IHOPFamily #GuestExperience #VPofOperations #Inspiration #Hospitality

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Mindset: The greatest lessons come from mistakes….and how you respond to them. #martinsinsights #mindset

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What IF

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The Aloha Spirit, rooted in Hawaiian culture, emphasizes kindness, harmony, humility, patience, and compassion. This philosophy can provide a supportive framework for interacting with individuals on the autism spectrum. Here’s how the principles of the Aloha Spirit can be beneficial: 1. **Akahai (Kindness)**: Demonstrating gentleness and patience can create a safe and comfortable environment for individuals with autism, who may be sensitive to sensory stimuli or social interactions. 2. **Lokahi (Unity)**: Fostering a sense of inclusiveness and togetherness can help individuals with autism feel accepted and supported within their communities. 3. **Oluʻolu (Agreeableness)**: Maintaining a pleasant and open attitude can encourage positive interactions and reduce anxiety for those on the autism spectrum. 4. **Haʻahaʻa (Humility)**: Approaching relationships with humility and a willingness to learn can help caregivers and peers better understand the unique needs and perspectives of individuals with autism. 5. **Ahonui (Patience)**: Exercising patience is crucial, as individuals with autism may require more time to process information and respond to social cues. Integrating the Aloha Spirit into daily interactions and educational practices can enhance the well-being and development of individuals with autism, promoting a more inclusive and empathetic society!

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Exciting update from McDonald’s! The Q1 2024 results highlight a clear commitment to meeting customer needs. The UK's Winning Sips campaign drove impressive digital engagement, strengthening customer loyalty—a testament to McDonald’s long-term, customer-focused strategy. Through Accelerating the Arches, McDonald’s is evolving to better serve customers and build for sustained growth. #CustomerFocused #AcceleratingTheArches #DigitalEngagment

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Morning Leadership Reminders – IHOP Style! 🍽️ Start your day off right, just like a perfectly cooked pancake stack! 🥞 Welcome with a Smile: Check your lobby – a warm welcome and a clean space make the best first impression, just like the first bite of our signature pancakes. 🥓 Savor the Aroma: Your dining room should smell like crisp bacon and delicious pancakes. The right atmosphere can be as comforting as our breakfast favorites. 🍳 Vent Check: Ensure all vents in the dining room, restrooms, and kitchen are spotless. A fresh environment keeps everything cooking smoothly. 🍯 Spotless Surroundings: Look up at your walls and ceilings – just like our meticulous plating, every detail counts. ☕ Alley Rally: Conduct an impactful morning rally to set the day up for success. Energize your team like the first sip of morning coffee! 🍽️ Food Safety First: Secure your food safety badge with proper temperatures, labels, and storage hierarchy. Safety is the foundation of a great dining experience. 🥣 Perfect Prep: A well-prepared setup shift is like having all the right ingredients – it ensures a seamless and successful day. Remember, failure to plan is planning to fail. Let’s whip up an awesome day together! #Leadership #IHOP #MorningMotivation #TeamSuccess

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Check out this article featuring our amazing Facilites Manager! We are so lucky to have Tee on our team!

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"Beyond the daily grind, I believe in embracing every aspect of life's journey. Recently, I ventured into the culinary world by trying my hand at making Hakka noodles for the first time in Canada. It was a delightful experience, reminding me of the joy in trying something and creating moments of discovery outside of work. Here's to exploring new horizons, both professionally and in the kitchen! 🍜✨ #Hakkanoodles #LifeBeyondWork #CulinaryAdventures"

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Latest update - expanded sample through April shows QSR price increases are now 5.2% higher in California than the rest of the country. I’ll be at the Food On Demand conference the next 3 days to discuss and answer questions. Lets connect! #FODC2024 #Fishbowl #Restaurants #priceoptimization

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🌞 Good Morning IHOP Family and Leaders! 🌞 As we flip into a new day, let’s draw inspiration from our IHOP roots. Just as each pancake starts with a simple batter and transforms into something deliciously unique, we too have the power to make every moment special and impactful. Here’s your recipe for success today: 1. Start with a Smile: Just like our pancakes start with a smile, greet every guest and colleague with warmth and positivity. 2. Mix in Teamwork: Collaboration is the syrup that brings everything together. Lean on your team, support each other, and work towards our common goals. 3. Add a Pinch of Innovation: Don’t be afraid to try new things. Innovation keeps us fresh and exciting, much like our seasonal specials. 4. Top with Excellence: Strive for excellence in every task, big or small. It’s the attention to detail that makes us stand out. Remember, every plate we serve and every smile we share contributes to our success. Let’s make today a great day, one guest at a time. #MotivationMonday #IHOPInspiration #TeamWorkMakesTheDreamWork #ServeUpSuccess

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In our restaurant, a tidy dry storage area is a game-changer. It helps us find what we need quickly and keeps everything super clean and safe. Here’s how we keep it all in line: 🔹 Labels on Everything: So we always know what’s what. 🔹 First-In, First-Out (FIFO): To make sure nothing goes to waste. 🔹 Regular Cleaning: Daily tidying up and regular deep cleans. 🔹 Neat Shelving: Strong shelves with plenty of space. 🔹 Box Cutting: We cut boxes clean on the edges for a neat look. 🔹 Condiment Trays: Trays under condiments to keep them organized. 🔹 Temperature Check: Keeping the storage at just the right temp. Huge thanks to our awesome team for making this happen. The attention to detail shows and makes a big difference every day! #RestaurantLife #CleanStorage #TeamEffort #Organization #Efficiency

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Embracing the Funk: Culinary World's Trend Towards Funky Flavors, Ingredients, and Colors Step aside, bland and boring - the culinary world is turning up the volume with a symphony of funky flavors, eccentric ingredients, and vibrant colors that are sure to tantalize your taste buds like never before! Imagine savoring a dish that not only delights your palate but also surprises you with unexpected twists and turns of flavor. From tangy tamarind-infused desserts to savory dishes sprinkled with edible flowers, chefs around the globe are pushing boundaries and redefining what it means to experience food. In this bold new era of gastronomy, we're seeing a fusion of cultural influences and culinary techniques that result in dishes that are as visually stunning as they are delicious. Picture a rainbow sushi roll or a charcoal-activated ice cream - these are not just meals, they are works of art that ignite all your senses at once. But it's not just about the aesthetics - these funky flavors and ingredients bring a sense of adventure to the dining table. Whether it's incorporating exotic spices from distant lands or experimenting with unconventional pairings, every bite tells a story of creativity and innovation. If you're ready to embark on a culinary journey unlike any other, buckle up and get ready to explore the wild, wonderful world of funky flavors, ingredients, and colors. Your taste buds will thank you, and your Instagram feed will never look the same again! #NorthDakota #SDjobs #SouthDakota #MTjobs #Montana #WYjobs #Wyoming #GeckoHospitality #WereHiring #LetGoAndLetGecko #GrowYourBusiness #Business #RecruitmentAgency #NowHiring #restaurant #foodservice #opportunity #hoteliers #hotelmanagement

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Discover why technology and digital experiences are revolutionizing customer loyalty in the restaurant industry. According to a recent report from the National Restaurant Association these trends are here to stay. Click below to learn more!

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Say goodbye to waitlist chaos! Kyobee optimizes seating for a smooth summer rush through its Table and Alert management system. #kyobee #tablemanagement #alertmanagement #restaurantsoftware #restaurantsinusa #restaurantsinusacalifornia #restaurantsoftwaresolutions #toprestaurantsoftware #menu

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Q2 proves to be tough for the restaurant job market Eating and drinking places lost over 3,000 jobs in June, while Q2 marked the industry's weakest quarterly performance since Q4 2020. #restaurantindustry #smallbusiness #restaurants

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The first responsibility of a leader is to deliver results. Leadership carries tremendous responsibility but I will put forth that the top of the list is meeting or exceeding production expectations. Consistently hitting the number is the only way to build an escalating career. In other words, the world is full of people who can create beautiful PowerPoints, contribute with business speak in meetings or consistently shift their narrative when results come up short. As a good friend who worked as a cowboy in his early career phrases, these individuals are “all hat and no cattle” and over time, their inability to produce will come into the light of day. This doesn’t mean that leaders can focus only on the numbers. Long term results, the path to consistent high performance lies in building winning teams. The concept is simple but not easy. A leader must set high standards and then create the environment for the team to achieve those results. Throughout my career I’ve experienced several organizations that committed to Employment Engagement Surveys on an annual basis. These exercises were great tools to gain insights not only into the level of associate satisfaction and knowledge of the company’s mission but also were a powerful tool for understanding the effectiveness of all levels of leadership. A team that has high results and low engagement is not sustainable, but neither is a team where the leader is loved but the team doesn't perform. As a leader, the path to having the ability to create new strategies and build an environment where our team is challenged, fulfilled, and engaged lies directly through delivering the numbers.

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