Nava

Last chance to register for our #DemoDay! Tomorrow (July 10, 1:30-2:30 p.m. EDT), the Nava Labs team will discuss our work exploring how #AI might be used to support access to public benefits. Team members including Diana Griffin, Kevin Boyer, and Charlie Cheng will present the prototypes we tested—from assistive chatbots to automated case note summaries—and what we learned from each experiment. Don’t miss tomorrow’s virtual event! Register here: https://lnkd.in/gPQA335K   #CivicTech #GovTech

It’s #ToolkitTuesday, and this week we’re pleased to bring you the second in our “power your mission” series: how to build technology. This toolkit focuses on how to build modular software systems that will give you the flexibility to meet evolving consumer needs. So how does one do so? There are a handful of approaches you can take given your starting point. If you’re beginning with a monolith and want to break it down into modules, you may use a "decomposition" approach. That said, if you’re building from the ground up you can design modules from the start of your technology project. Either way, applying the concepts of modularity outlined in this toolkit will help you achieve meaningful program outcomes. Take for example an application for a WIC program. One simple, hypothetical way of breaking down the program into modules is to break parts of your program up into boxes [i.e. “Application”, “Eligibility”,  “Nutrition Risk”] and connect them to other components as shown in the diagram. For more details and tips on how to set your project up for success, check out the full toolkit here: https://lnkd.in/gSffRVga This toolkit is the second of four that will walk you through human-centered and agile processes to help you achieve meaningful program outcomes with every new technology project. These toolkits were developed with the WIC Technology Resource Group, a resource and learning partnership between the National WIC Association and Nava, with contributions from Code for America.

Nava is #hiring! We are looking for a Project Manager to join our delivery team. In this role, you’ll manage the support of a mid-large scale product, working closely with our engineers, designers and government partners to triage issues and distill them into clear, actionable tickets for the team. If you have project management experience in a complex software development environment with multiple stakeholders, we’d love to hear from you! Some additional desired skills include having worked in a state or federal government context, and on iterative projects using prototypes, product pilots, and user research. Learn more about this and other roles currently available: https://lnkd.in/gHEDcQq4 #CivicTech #GovTech #Jobs #Engineering

Nava is #hiring! We are looking for a Software Engineer (#FHIR), to join our engineering team. Are you a mid-level engineer with experience developing software in a team environment? Do you have strong experience in the healthcare industry and know FHIR well?  In this role, you will design, review, and build well-crafted software, as well as collaborate with government partners and other contractors to architect, implement, and deploy new systems and improve existing systems to meet user needs. Apply today: https://lnkd.in/gw3mDY7a   #CivicTech #GovTech #Jobs #Engineering

Register for our second #DemoDay on July 10 from 1:30-2:30 p.m. EDT: https://lnkd.in/gPQA335K Join us virtually as our team shares early experiments on applying #AI and automation to support staff such as caseworkers, call-center specialists, community health workers, and others as they help families enroll in public assistance programs. Together with our partners, we are piloting and testing a tool with the goal of supporting staff while learning how we can ethically use AI to expand access to public benefits. Learn more and sign up now so you don’t miss it! #CivicTech #GovTech

For this week’s #ToolkitTuesday, we bring you a practical guide on how to create a user need statement and how to write and refine your product vision. Before beginning a technology project, you should define what program outcomes you want the technology to help you achieve. Technology or modernization itself should not be the end-goal. A user need statement often looks like this: “[USER] needs [DEFINE THE NEED] in order to [DEFINE THEIR GOAL].” For example: “Participants need to be able to easily understand what documents to submit and how in order to certify/re-certify with WIC.” A good starting template for a product vision works like so: “For [USERS] who [DESCRIPTION OF NEEDS], [PRODUCT] will [DESCRIPTION OF BENEFITS].” For more details and tips, check out the full toolkit here: https://lnkd.in/eNQ793M6 This toolkit is the first of four that will walk you through human-centered and agile processes to help you achieve meaningful program outcomes with every new technology project. These toolkits were developed with the WIC Technology Resource Group, a resource and learning partnership between the National WIC Association and Nava, with contributions from Code for America.

Greg Jordan-Detamore was recently interviewed by Ryan Koch on Civic Tech Chat! Check out their conversation on thinking about digital services on a systems scale including how to apply #CivicTech practices in the face of resource constraints and overcoming different choices in terminology: 

Curious about Public Benefit Corporation designations in the digital services industry? Our CEO and co-founder Rohan Bhobe recently sat down with David Blackburn from OrangeSlices AI to talk about the importance of PBCs in the #CivicTech and #GovTech space. Conversation topics include: —Defining a PBC —How PBC designations impact company culture and decision making —Why putting your mission into action is a top priority Check out the podcast episode: https://lnkd.in/euJ2FD7u

The Nava Labs team has been hard at work exploring how #AI might be used to support access to public benefits—and we’re excited to show you what we’ve learned so far! Join us for our second, virtual #DemoDay on July 10, where our team members Diana Griffin, Kevin Boyer, and Charlie Cheng will present the AI-enabled prototypes we tested—from assistive chatbots to automated case note summaries—and what we learned from each experiment. Register for the event: https://lnkd.in/gPQA335K #CivicTech #GovTech

Our Nava Talent Acquisition team recently teamed up with LinkedIn for a two-day summit at their NYC headquarters, and it was an incredible experience! A special shoutout to our CEO Rohan Bhobe, our Chief of Staff Alex Bisker, and our Communications team, for being a part of this event and for their support and expertise. Talent Staff: Daniel Saier Jr - CDR Darnell Smith, PASC Devin Lari, CDR Eliana Lazareno Madeline White Meghan Munoz Melissa Fernandes Robyn Carter Romina Pinili Sophia Williams Cortavia Britton