SWIVEL

Clarity builds confidence! We partnered with Lone Star Credit Union (LSCU) to tackle member concerns about payment visibility head-on! Before utilizing Connect2Core, LSCU was dealing with member complaints regarding delays in payment posting. Members were confused and frustrated, reaching out to inquire about the status of their payments. With Connect2Core, the real-time data posting feature allows members to gain clarity on the status of their payments. This partnership reduced member inquiries and significantly enhanced LSCU’s experience with direct payment access. As member complaints dropped, employee efficiency was on the rise. The system’s simplified batching process dropped tasks that once took more than 30 minutes to less than 10 minutes. Could a partnership with Connect2Core work for you? Check out the full story in our case study to learn more! Download here: https://bit.ly/3Wssl5D

We’re packing our bags and getting ready to head to CU Build's “Build-a-Thon” in Salt Lake City next weekend. The SWIVEL team absolutely looks forward to this each year! We can’t believe this will be our 3rd year in a row to sponsor and be a part of this amazing event. If you are going, be sure to say hi to the team - Zaquariah Holland, Raymond Lara and Syed Faisal. Word on the street is they will have some pretty nice goodies at the table. Just sayin! 😊 #creditunion #transactionenablement #hackathon

Team SWIVEL continues to do AMAZING things in our local community! The team volunteered at the San Antonio Food Bank to help sort and pack meals for our senior community. When we say AMAZING, we’re not exaggerating! The team helped pack a total of 1,222 boxes of food supplies – which equates to about 31,000 meals! You read that right, 31,000!! We love working in our community to make a difference. Thank you Zaquariah Holland, Katherine Cook, Viator Gomez, Marissa Good, Maribel Solis and their families for giving back and being the face of SWIVEL. #community #fightinghunger #giveback

🌟 Special thank you to SWBC/SWIVEL for sponsoring the AKUVO Community Conference! 🌟 As our conference's premiere sponsor, SWBC/SWIVEL will sponsor our Texas-themed Casino Night at the Gaylord Hotels Glass Cactus! SWBC/SWIVEL's suite of connectors and AKUVO's collections products are taking your organization to the next level regarding specialty processing, digital payment collection, insurance tracking, and more. 📈 Thank you, SWBC/SWIVEL, for participating and supporting our mission! Make sure to stop by SWBC/SWIVEL's booth at the conference! 💫

SWIVEL is excited to announce the expansion of its partnership with AKUVO and their recently launched Virtual Collector solution. Virtual Collector provides a self-curing digital experience. The platform is designed to be 24/7 collections, omnichannel outreach, plug & play, low cost, low lift, and real-time action. Recognizing that self-service options are preferred by most consumers, the SWIVEL payment solution supports Virtual Collector by reducing the friction typically associated with the repayment process. With SWIVEL and Virtual Collector, you can connect, collect, and cure by delivering self–cure options to your consumer's fingertips. #transactionenablement #creditunions #collections

CUInsight President and CEO, Lauren Culp, CUDE sat down with Wesley Burton, VP of Payments Risk & Compliance at SWIVEL, an SWBC Company, and asked him 3 questions about fraud and compliance. 1. Given the recent increase in oversight and enforcement action in the financial technology space, how do you see the regulatory landscape evolving over the next 12- 24 months? What steps can financial service providers in the payments space take to prepare for these forthcoming changes? 2. With instant ACH availability and popularity skyrocketing in the United States, what are the top 3 emerging risk and fraud trends (blindspots?) FI’s should be aware of? 3. Often the word compliance can cause instant heartburn within other parts of the business. What are some best practices that risk and compliance organizations can leverage to build stronger partnerships with frontline operations, sales, and relationship management teams?⁠ Listen to their full conversation here: 🔗 https://hubs.li/Q02Dr0x60

Are you offering Apple Pay to your account holders as a method of payment? Take a look at these recent statistics*. ·      Apple Pay is the #1 most popular digital wallet with a 92% market share. ·      Apple Pay processed a global total of $6 trillion in payments. ·      Did you know that 48.7% of Americans own iPhones! An estimated 60.2 million Apple Pay users live in the United States. How does this break down by demographic? ·      73.1% - Gen Z ·      51.1% - Millennials ·      52.4% - Gen X ·      43.9% - Boomers Reach out if you are interested in using SWIVEL to give your borrowers the convenience of Apple Pay at hello@getswivel.io. *Statistics: January 20, 2024, Capital One Shopping Research #transactionenablement #creditunion #payments

QUBE Events is proud to welcome Amanda Crocker, Chief Operating Officer at SWIVEL, as a Speaker at the 15th NextGen Payments & RegTech Forum 10-11 December 2024 at the Hyatt in Austin, Texas, USA. Amanda is participating in a Fireside chat  titled: “Lending Transformation” Topics Include: » Grasping the power of intelligent automation in lending » Uncovering what the future of lending holds in the era of connected ecosystems » New business models (crowdfunding, peer-to-peer lending) » BNPL future Book now to enjoy a 10% discount before it expires! Contact us at info@qubevents.com to claim the discount! To register and access the agenda: https://bit.ly/43eQuxk     For more information on registration, please contact info@qubevents.com #qubevents #npf #SWIVEL #finance #fintech #conference #networking #speakers #USA #Austin #payments #regtech #forum #regulatory #nextgen #financialservices #aml #joinus #compliance #trends

We’re breaking through obstacles and driving your success! Swipe to discover how our solutions will help your financial institution tackle three common challenges. Read the full case study: https://bit.ly/3Pdx1YP Do you have questions? Let us know in the comments. #TransactionEnablement

Please welcome the newest member of our executive team - Samy Kogan! In his role as VP of Product Management, Samy will lead the product management team in defining product vision, strategy, and roadmaps. He will collaborate with the technology and engineering leadership team to incorporate new technologies and architectures into product designs, to advance our product capabilities to meet customer and industry demands. Samy brings over two decades of international experience in Fintech, Payments, Banking, Government, and Technology sectors and is a seasoned leader in Product Strategy and Execution. He will use that experience to drive innovation, enhance client satisfaction, and foster operational efficiency. His career is characterized by a passion for delivering solid solutions and translating complex requirements into actionable strategies. Prior to joining SWIVEL, Samy held leadership roles in Fortune 100 companies such as J.P. Morgan Chase, demonstrating his expertise in bridging Business, Product, and Technology. Samy holds an MBA degree and multiple industry certifications, providing him with a solid foundation of knowledge to guide strategic decision-making. He is proficient in Portuguese and Spanish and values the power of language in fostering global connections and collaboration. See our entire Leadership team at https://lnkd.in/gS4atmen #teamwork #transactionenablement #product SWBC